Patents
Sitemap › H04 - Electric communication technique › H04M - Telephonic communication › H04M 3 - Automatic or semi-automatic exchanges
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
03/2014
03/12/2014CN102387260B Method and system for determining dropped call rate
03/12/2014CN102263865B Real-time queuing feedback function realization method and system for next generation call center (NGCC)
03/12/2014CN102256024B Queue request waiting timeout processing method and device
03/12/2014CN102232291B Method, system and device for communication
03/12/2014CN102098164B Method and device for generating one-number-service charging ticket in IMS network
03/12/2014CN102077557B System and method for modifying caller behavior
03/12/2014CN102007782B Portable telephone information visualizing device, portable telephone information visualizing system, and portable telephone information visualizing method for use in portable telephone information visualizing device and system
03/12/2014CN101848282B Method, device and system for processing quality inspection and quality inspector client
03/12/2014CN101658021B Voicemail systems and methods
03/11/2014US8671159 Technique for previously providing estimate of time required for processing
03/11/2014US8670804 Computer program products, apparatuses and methods for associating and displaying messages in mobile terminals
03/11/2014US8670791 Intelligent communication
03/11/2014US8670786 Location based social software for mobile devices
03/11/2014US8670755 Control software for unlocking and relocking cellular telephones
03/11/2014US8670753 System and method for determining and delivering appropriate multimedia content to data communication devices
03/11/2014US8670752 Providing integrated service-entity premium communication services
03/11/2014US8670751 Method, system and terminal for realizing multimedia color ring back tone service in IMS domain
03/11/2014US8670750 System and method for accessing multi-media content via a mobile terminal
03/11/2014US8670553 Real-time monitoring of agent adherence
03/11/2014US8670552 System and method for integrated display of multiple types of call agent data
03/11/2014US8670551 Contact center monitoring
03/11/2014US8670550 Automated mechanism for populating and maintaining data structures in a queueless contact center
03/11/2014US8670549 Method and system for improved routing of repair calls to a call center
03/11/2014US8670548 Jumping callers held in queue for a call center routing system
03/11/2014US8670544 Directory features in a distributed telephony system
03/11/2014US8670543 Systems and methods for providing selectable options to a calling party on-hold
03/11/2014US8670542 Call forwarding based on determination of status of destination
03/11/2014US8670541 Method and system for providing enhanced caller identification information including total call control for all received calls
03/11/2014US8670540 Call redirect via centralized bridges
03/11/2014US8670539 Delegate unit for a conference system, conference system, method for operating the delegate unit and computer program
03/11/2014US8670538 International conferencing via globally distributed cascading servers
03/11/2014US8670537 Adjusting audio volume in a conference call environment
03/11/2014US8670536 Enhanced service levels for call-processing services
03/11/2014US8670535 Associating a telephone call with a dialog based on a computer protocol such as SIP
03/11/2014US8670525 Automated DSL performance adjustment
03/11/2014US8670441 System and method for migrating a large scale batch of customer accounts from one VoIP system to another VoIP system
03/11/2014US8670354 Sharing ongoing data session
03/06/2014WO2014035983A1 Selection of response using a visual interactive voice response menu
03/06/2014WO2014035940A1 Systems and methods for determining mobile thing motion activity (mtma) using sensor data of wireless communication device (wcd)
03/06/2014WO2014035864A1 Processing audio objects in principal and supplementary encoded audio signals
03/06/2014WO2014034702A1 Inter-main-apparatus interface device, main-apparatus system including same, and inter-main-apparatus interface method
03/06/2014WO2014034115A1 Communication system, management device, network node and communication method
03/06/2014WO2014032414A1 Cloud attendant processing method, device and system
03/06/2014WO2014032410A1 Method, device and system for achieving soft telephone communications
03/06/2014US20140067979 System controlling use of a communication channel
03/06/2014US20140067968 Methods and Systems for Providing Application Level Presence Information in Wireless Communication
03/06/2014US20140066036 Automated conferencing system and method
03/06/2014US20140066033 Custom ringback tone systems and methods
03/06/2014US20140066023 Audio file or voice message delivery system and method of delivering
03/06/2014US20140066022 Service server apparatus, service providing method, and service providing program
03/06/2014US20140064475 Systems and methods for routing calls
03/06/2014US20140064474 Multi-channel pivoting
03/06/2014US20140064473 Methods and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto
03/06/2014US20140064472 Method and system for communication forwarding
03/06/2014US20140064471 Enhancing conferencing user experience via components
03/06/2014US20140064470 Provision of telephony caller id service via common instant communications clients
03/06/2014US20140064466 Facsimile server and facsimile system
03/06/2014US20140064464 Real Time Automatic Caller Speech Profiling
03/06/2014US20140064460 End-to-End Logic Tracing of Complex Call Flows in a Distributed Call System
03/06/2014US20140064459 Telecommunication diagnostic information management
03/06/2014US20140064155 Processing Communication Sessions
03/06/2014US20140064153 Dynamic communication line assignment
03/06/2014US20140064137 Non-intrusive monitoring of quality levels for voice communications over a packet-based network
03/05/2014EP2704491A1 Base station in mobile communication system and method used in base station
03/05/2014EP2704457A1 Position measurement system, position information provision device, position information administration device, and position measurement method
03/05/2014EP2704409A1 Call Forwarding to a further Device based on Location
03/05/2014EP2704331A1 Method and device for determining a parameter that characterizes a number of spare positions to be used for cancelling the crosstalk of lines joining a digital subscriber line vectoring group
03/05/2014EP2702786A1 Apparatus and method for a communication network
03/05/2014EP2702754A1 Charge management system, charge management method, program, program providing system, and maintenance system
03/05/2014EP2702752A1 System and method for automatically answering a call on a communication device
03/05/2014EP2702751A1 Conference device
03/05/2014CN103621052A Methods and systems for displaying geo-based offers on a mobile advertising display device
03/05/2014CN103621050A Conference device
03/05/2014CN102355538B Number charging method used for VOIP system and VOIP system
03/05/2014CN102308602B Method and platform of simulation of fixed line telephone and communication system
03/05/2014CN102111509B Central office access equipment power consumption testing method and system
03/05/2014CN101977256B Method for opening status of coloring ring back tone (CRBT) and CRBT status interface machine
03/05/2014CN101595713B Method and system for facilitating multi-point communications
03/05/2014CN101406030B Computer telephony controller and operation method thereof
03/04/2014US8667297 Key with integral biometric input device
03/04/2014US8667052 Business rule web service
03/04/2014US8666747 Providing information regarding interactive voice response sessions
03/04/2014US8666453 Method of adjusting event prompt degree, and mobile electronic device and computer program product using the same
03/04/2014US8666385 Data download method and terminal
03/04/2014US8666384 Cordless telephone set
03/04/2014US8666383 Automated branding of generic applications
03/04/2014US8666382 Controlling mobile device calls, text messages and data usage while operating a motor vehicle
03/04/2014US8666381 Devices, systems and methods for managing custom alpha tags
03/04/2014US8666380 Communication method and system
03/04/2014US8666379 Communication terminal
03/04/2014US8666378 Mobile device applications for computer-telephony systems
03/04/2014US8666374 Method and system comprising means to transmit an image of a message
03/04/2014US8666373 System and method for determining a zone of relevance for subscriber location and notification
03/04/2014US8666372 Method and apparatus for notifying a user of presence information
03/04/2014US8666371 Information providing system and information providing method
03/04/2014US8666366 Device activation and access
03/04/2014US8666358 Method and apparatus for delivering and receiving enhanced emergency broadcast alert messages
03/04/2014US8666301 Participant response system and method
03/04/2014US8666077 Traffic encryption key generation in a wireless communication network
03/04/2014US8666060 Call signal generating device
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