Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
12/2013
12/17/2013US8611868 Method and apparatus for commencing shared or individual transmission of broadcast content in a wireless telephone network
12/17/2013US8611867 Systems and methods for profile-based mobile commerce
12/17/2013US8611866 System and method for providing user awareness in a smart phone
12/17/2013US8611863 Instant video and voicemail messaging method and means
12/17/2013US8611527 Load-balancing and system sharing techniques for interactive voice response systems
12/17/2013US8611526 CTIEX, system and method for channel associated data transmission between agent and automatic service
12/17/2013US8611525 System and method to cancel a blindly-transferred call
12/17/2013US8611524 Method, apparatus and system for call routing
12/17/2013US8611523 Methods and systems for determining segments of a telephonic communication between a customer and a contact center to classify each segment of the communication, assess negotiations, and automate setup time calculation
12/17/2013US8611521 Systems and methods for multi-media control of audio conferencing
12/17/2013US8611520 Audio conference platform with dynamic speech detection threshold
12/17/2013US8611519 Enabling priority based call handling for multiple different telephony devices
12/17/2013US8611518 System and method to display calling area
12/17/2013US8611517 Method and system for alphanumeric indexing for advertising with cloud computing
12/17/2013US8611516 Method and communication device for establishing an alternative communication transmission
12/17/2013US8611512 System for integrated electronic communications
12/17/2013US8611344 Method and apparatus for providing multi-homing to an aggregate endpoint device
12/17/2013US8611323 Managing and monitoring emergency services sector resources
12/17/2013US8611316 Communication method and system for terminal entering and leaving idle mode
12/17/2013US8611276 Method and system for providing media stored in a PoC box in a PoC system
12/17/2013US8611230 Systems and methods for proactive management of a communication network through monitoring a user network interface
12/17/2013CA2548843C Method and system for forwarding calls placed to a telecommunications destination
12/12/2013WO2013184738A1 Visualization of network members based on location and direction
12/12/2013WO2013184286A1 Automated voice connection to a best - determined target by skill based routing
12/12/2013WO2013184048A1 Method and message server for routing a speech message
12/12/2013WO2013183214A1 Communication device, and communication system
12/12/2013WO2013182118A1 Transmission method and device for voice data
12/12/2013US20130331074 Portable device and method for controlling the same
12/12/2013US20130331068 Voicemail Archival and Forwarding Functionality for Communications Networks and Devices
12/12/2013US20130329881 Operator selecting device, recording medium, and operator selecting method
12/12/2013US20130329880 Method and system for improving the productivity of calling agents and call yield
12/12/2013US20130329878 Methods and systems for authorizing call forwarding
12/12/2013US20130329877 Method, network exchange device, and user terminal for providing call service
12/12/2013US20130329870 Data communication
12/12/2013US20130329867 Telecommunication Call Management and Monitoring System With Voiceprint Verification
12/12/2013US20130329865 Customer-Centric Network-Based Conferencing
12/12/2013US20130329864 Emergency assistance calling for voice over ip communications systems
12/12/2013US20130329863 System and method to use enterprise communication systems to measure and control workplace noise
12/12/2013US20130329609 Voice conference unit selection
12/12/2013DE102012011245A1 Verfahren zum Betrieb eines Systems und System zum Verwalten von Anrufen bei einem Call-Center Method for operating a system and system for managing calls to a call center
12/12/2013CA2818636A1 Storage and use of substitute dial-in numbers for mobile conferencing application
12/11/2013EP2672688A1 Method for operating a system and system for the management of calls in a call centre
12/11/2013EP2671372A1 A system for detection of a bypass of an interconnect to a telecommunication network
12/11/2013CN203340170U Digital recording system
12/11/2013CN203340169U Automatic reservation system and device thereof
12/11/2013CN203340168U Electric power circuit multipurpose connector test tool
12/11/2013CN203340167U Sound recording instrument
12/11/2013CN103444162A Method for transferring control of an existing conference call to an application for controlling a conference and computer program product for carrying out the method
12/11/2013CN103444161A Operator management device, operator management method, and storage medium
12/11/2013CN103444160A Operator evaluation support device, operator evaluation support method, and storage medium having operator evaluation support program recorded therein
12/11/2013CN103443853A Automated conversation assistance
12/11/2013CN103442201A Enhanced interface for voice and video communications
12/11/2013CN103442149A Method for switching communication between communication terminals, server and communication terminal
12/11/2013CN102202134B Display method of weather forecast and mobile terminal
12/11/2013CN102057661B Providing session initiation protocol (SIP) call control functions to public switched telephone network (PSTN)-based call controller
12/11/2013CN101986680B Interface circuit module of magneto exchange and city telephone and control method thereof
12/11/2013CN101889432B End user control of music on hold
12/10/2013US8607288 Interactive Internet browser based media broadcast
12/10/2013US8606912 Statistics overlay
12/10/2013US8606569 Automatic determination of multimedia and voice signals
12/10/2013US8606334 Mass deployment of communication headset systems
12/10/2013US8606301 System and method of accessing and recording messages at coordinate way points
12/10/2013US8606293 Mobile device location estimation using environmental information
12/10/2013US8606256 DTMF signalling between mobile and server
12/10/2013US8606254 Method and system for receiver adaptation based on knowledge of wireless propagation environments
12/10/2013US8606253 Apparatus and method for setting communication service blocking mode in mobile terminal
12/10/2013US8606252 Advertising with mobile messaging
12/10/2013US8606251 Mobile terminals, methods and computer program products incorporating podcast link activation control
12/10/2013US8606250 Method and apparatus for providing a mobile wireless local area network
12/10/2013US8606249 Methods and systems for enhancing audio quality during teleconferencing
12/10/2013US8606246 Systems and methods for providing telephony services
12/10/2013US8606245 Systems and methods for handling voluminous calls to cell phones using transfer agent process
12/10/2013US8606243 Mobile network system and guidance message providing method
12/10/2013US8606242 Systems and methods to provide context information for mobile communication devices
12/10/2013US8606241 Method and system for ring back tone alternative service based on terminal and mobile communication terminal therefor
12/10/2013US8606239 Advanced voice and data operations in a dual-mode mobile data communication device
12/10/2013US8606237 Methods and apparatus of over-the-air programming of a wireless unit
12/10/2013US8606234 Methods and apparatus for provisioning devices with secrets
12/10/2013US8606232 Method and system for performing multi-stage virtual SIM provisioning and setup on mobile devices
12/10/2013US8606229 Integration of cellular phone detection and reporting into a prison telephone system
12/10/2013US8606228 Method, user network equipment and management system thereof for secure data transmission
12/10/2013US8605891 Adaptive gain control based on echo canceller performance information
12/10/2013US8605887 Method and system for managing interactive communications campaign using a hold queue
12/10/2013US8605886 Method and system for multimedia contact routing
12/10/2013US8605885 Automated assistant for customer service representatives
12/10/2013US8605883 Method and equipments for establishing telecommunication
12/10/2013US8605882 Adding a teleconference caller to a group instant messaging chat
12/10/2013US8605881 Auto promotion and demotion of conference calls
12/10/2013US8605880 Sharing profile data between telecommunication devices
12/10/2013US8605879 Method, system and apparatus for requesting confirmation of a communication handling rule change
12/10/2013US8605878 Redirecting and mirroring of telephonic communications
12/10/2013US8605876 Method for re-configuring a communications device
12/10/2013US8605867 Audio message delivery over instant messaging
12/10/2013US8605718 Immediate communication system
12/10/2013CA2733630C Systems and methods of timing dtmf tones for telephony control
12/10/2013CA2582329C A method and apparatus for multimedia communication
12/06/2013CA2818069A1 Method, system and apparatus for providing notifications
12/05/2013WO2013180976A1 Two-way message service and voice communication
12/05/2013WO2013180974A1 User verification for altering a caller line identification
12/05/2013WO2013179735A1 Telephone system, server apparatus and control method
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