Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
05/2014
05/08/2014WO2014069122A1 Expression classification device, expression classification method, dissatisfaction detection device, and dissatisfaction detection method
05/08/2014WO2014069121A1 Conversation analysis device and conversation analysis method
05/08/2014WO2014069120A1 Analysis object determination device and analysis object determination method
05/08/2014WO2014069076A1 Conversation analysis device and conversation analysis method
05/08/2014WO2014067575A1 Method for handling crossing calls in a communication network
05/08/2014US20140128054 Method, software and apparatus for performing actions on a wireless device using action lists and versioning
05/08/2014US20140128048 System and method for providing location information
05/08/2014US20140128045 Method and Apparatus for Time-based Mediation of Wireless Communications
05/08/2014US20140128039 System and Method for Storing and Managing Voicemails
05/08/2014US20140128038 Local voicemail for mobile devices
05/08/2014US20140126717 Calling center system and calling processing method thereof
05/08/2014US20140126716 System and Method for Granting Delayed Priority Access To A Resource
05/08/2014US20140126715 System and method for web-based real time communication with optimized transcoding
05/08/2014US20140126714 System and method for web-based real time communication with contact centers
05/08/2014US20140126713 System and method for exposing customer availability to contact center agents
05/08/2014US20140126712 Telephonic teleservices management
05/08/2014US20140126711 System and method of distributed maintenance of contact center state
05/08/2014US20140126710 Managing subconference calls within a primary conference call
05/08/2014US20140126709 Integration Of Carriers With Social Networks
05/08/2014US20140126707 Visual ivr directory system
05/08/2014US20140126706 System and method for interactive advertisement augmentation via a called voice connection
05/08/2014US20140126616 Systems and methods for establishing a diagnostic transmission mode and communicating over the same
05/08/2014US20140126569 Systems and methods for exchanging call routing policies for voice over ip calls
05/08/2014US20140126430 System and method of enhanced caller-id display using a personal address book
05/08/2014US20140126429 System With Call Forward Profile
05/08/2014US20140126428 Methods, systems, and computer program products for providing telecommunications services between a session initiation protocol (sip) network and a signaling system 7 (ss7) network
05/08/2014DE102012220254A1 Method for switching service between service provider and prospective customer, for use in driver information system, involves transmitting information of offered service fee to take over request for rejection or acknowledgement
05/08/2014DE102005029287B4 Verfahren zum Unterbinden einer Vermittlung von unerwünschten Telefonanrufen A method for inhibiting an exchange of unwanted phone calls
05/07/2014EP2728916A1 System, Apparatus And Method For Establishing A Call From A Mobile Device
05/07/2014EP2728844A1 Telecommunication System and Method for call center outdialling campaign
05/07/2014EP2728843A1 Telephone call processing
05/07/2014EP2728838A1 Device, method, and program for message exchange and conversation via network
05/07/2014EP2727326A1 Method, apparatus, and computer program product for shared synchronous viewing of content
05/07/2014EP2727325A1 Aggregating voicemail messages from multiple sources
05/07/2014CN203590290U 一种新型多功能电话查线器 A new multi-functional telephone check line
05/07/2014CN203590289U Vdsl2长线传输模块及基于vdsl2的网络装置 Vdsl2 long-term transmission module and network devices based vdsl2
05/07/2014CN103782578A 用于向车辆内远程通信系统提供基于网络的内容的系统和方法 For in-vehicle telematics systems to provide a system and method for content-based networks
05/07/2014CN103780780A 一种保证VoIP呼叫中心语音传输质量的方法、装置及交换机 A guarantee of the quality of voice transmission VoIP call center method, apparatus, and the switch
05/07/2014CN103780778A 通话自动重拨与转移系统及方法 Automatic redial and call transfer system and method
05/07/2014CN103780777A 一种呼叫中心座席服务电话切换系统及方法 A call center agent service telephone switching system and method
05/07/2014CN103780776A 实现线下互动式语音应答认证的系统及方法 System and method for realization of the line interactive voice response authentication
05/07/2014CN103780775A 用于在漫游时以本国语言提供网络消息的方法和系统 Used while roaming in the national language provides a method and system network messages
05/07/2014CN103780774A 一种呼叫限制方法及装置 A call restriction method and apparatus
05/07/2014CN103780773A 一种自动屏蔽垃圾号码的方法及系统 An automatic shield method and system for garbage numbers
05/07/2014CN103780772A 高级呼叫 Advanced Call
05/07/2014CN103780771A 语音业务的处理方法和装置 Processing method and apparatus for voice services
05/07/2014CN103780770A 一种串话检测方法及装置 One kind of crosstalk detection method and apparatus
05/07/2014CN103780769A 应急卫星语音终端拨测方法及管理系统 Emergency satellite voice terminal dial test methods and management systems
05/07/2014CN103780768A 一种放音测试方法及放音平台 A discharge test methods and sound playback platform
05/07/2014CN103780767A 语音终端设备的多功能端口遍历测试板 Multiport test plate traverse voice terminal equipment
05/07/2014CN103780766A 整合式通信系统及其方法 Integrated communication system and method
05/07/2014CN103780754A 手机防盗跟踪系统及方法 Mobile phone anti-theft tracking system and method
05/07/2014CN103780576A 呼叫转接方法及系统 Call forwarding method and system
05/07/2014CN103780403A 电话会议的处理方法、装置和系统 Conference call processing method, apparatus and system
05/07/2014CN102665016B 基于云计算的自定义交互式语音问答实现方法 Custom cloud-based interactive voice response implementations
05/07/2014CN102090106B 通信系统 Communication System
05/07/2014CN102075496B 一种多媒体子系统彩铃自服务转人工台的方法和系统 A multimedia subsystem RBT self-service method and system switch to manual stations
05/07/2014CN102065167B 一种存储、读取电话簿的方法、运营平台及网络系统 A memory, read the phonebook method, operating platform and network systems
05/07/2014CN101902534B 辅助联系中心代理和顾客 Auxiliary contact center agents and customers
05/07/2014CN101783837B 多方呼叫和具有桥接通道的呼叫中的特征交互检测 Multiparty call and have bridged call in feature interaction detection
05/07/2014CN101772195B Ims集群会议的创建和加入方法及分发系统和装置 Creating and joining methods Ims cluster meetings and distribution systems and devices
05/07/2014CN101651757B 实现上报用户介入媒体操作的方法、系统及设备 Way to achieve media reported user intervention operations, systems and equipment
05/07/2014CN101601267B 用于重定向呼叫者和语音应用程序之间的音频的系统和方法 System and method for audio and speech applications redirect callers used between
05/06/2014US8719602 Enabling system-wide power user options
05/06/2014US8719592 Secure telematics
05/06/2014US8719420 Administration of access lists for femtocell service
05/06/2014US8718826 System for remote control of a condition at a site
05/06/2014US8718672 Identifying status based on heterogeneous sensors
05/06/2014US8718666 Controlling resource utilization
05/06/2014US8718633 Intelligent parental controls for wireless devices
05/06/2014US8718632 Service delivery network
05/06/2014US8718631 System and method for managing file catalogs on a wireless handheld device
05/06/2014US8718629 Information communication processing device, information communication terminal, information communication system, function switching method and function switching program
05/06/2014US8718628 Intelligent call identification
05/06/2014US8718627 Method of transmitting reverse link signals from multiple mobile stations to improve reception quality
05/06/2014US8718625 Mobile terminal and method for updating information of contacts
05/06/2014US8718624 Electronic device and method for transmitting data
05/06/2014US8718623 Measuring end user activity of software on a mobile or disconnected device
05/06/2014US8718622 Pervasive contact center
05/06/2014US8718621 Notification method and system
05/06/2014US8718620 Personal media devices with wireless communication
05/06/2014US8718618 Identity blocking service from a wireless service provider
05/06/2014US8718617 System for targeting advertising content to a plurality of mobile communication facilities
05/06/2014US8718616 Systems and methods for managing content provided through a mobile carrier
05/06/2014US8718615 Queue management
05/06/2014US8718614 Concierge
05/06/2014US8718613 Remote viewing apparatus for smartphone
05/06/2014US8718612 Real-time analysis involving real estate listings
05/06/2014US8718611 Method for the selection of an active software environment of a virtualized telecommunications terminal
05/06/2014US8718608 Apparatus and method for unlocking mobile phone
05/06/2014US8718606 Method and apparatus for user interaction while device is locked
05/06/2014US8718595 Emergency data message router database
05/06/2014US8718539 Portable device that is adapted to remotely control content on a nearby display screen
05/06/2014US8718537 Communication system
05/06/2014US8718536 Apparatus, system, and method for detecting the presence and controlling the operation of mobile devices within a vehicle
05/06/2014US8718272 Contact center routing
05/06/2014US8718271 Call routing methods and systems based on multiple variable standardized scoring
05/06/2014US8718270 Method and system for managing interactive communications campaign with reduced customer-to-agent connection latency
05/06/2014US8718269 Risks for waiting for well-matched
05/06/2014US8718268 Customer service teaming
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