Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
05/2014
05/27/2014CA2305459C Systems and methods for managing messages
05/22/2014WO2014077743A1 Methods and nodes for enabling a peer-to-peer teleconference
05/22/2014WO2014076359A1 Method and transmission arrangement for forwarding of media
05/22/2014WO2014076129A1 Method for operating a telephone conference system, and telephone conference system
05/22/2014WO2014075829A1 Method and device for determining a length value of a section of a telecommunication line
05/22/2014WO2014075503A1 Conference access method and device
05/22/2014WO2014075477A1 Method and system for sending and presenting voice mail
05/22/2014WO2014075476A1 Voice message processing method and system
05/22/2014WO2014075220A1 Method, device and system for achieving microblog polyphonic ringtone service
05/22/2014WO2014075208A1 Voice problem detection method and network element device applied to voice communication network system
05/22/2014WO2013087542A3 Call redirection method implemented in a telecommunication system and corresponding system
05/22/2014US20140141771 Telephone switch, call pick-up method therefor, call pick-up program therefor, and telephone system
05/22/2014US20140141754 Mobile phone with call prompting function and method thereof
05/22/2014US20140140500 Device call notification extensions
05/22/2014US20140140499 System and Method for the Application of an LMS Method to Updating an Echo Canceller in an ADSL Modem
05/22/2014US20140140498 Best match interaction set routing
05/22/2014US20140140497 Real-time call center call monitoring and analysis
05/22/2014US20140140496 Real-time call center call monitoring and analysis
05/22/2014US20140140495 System and method for contact center activity routing based on agent preferences
05/22/2014US20140140494 Dynamic recommendation of routing rules for contact center use
05/22/2014US20140140493 Source selection for conference bridges
05/22/2014US20140140492 System and method of advanced call routing in mass telephony conference calls
05/22/2014US20140140490 Systems and methods for providing selectable options to a calling party on-hold
05/22/2014US20140140489 Telephonic-Based Engagements
05/22/2014US20140140488 System and method for providing continued answering of special number calls when a primary answering position is persistently busy
05/22/2014US20140140248 Temporary Enum Gateway
05/22/2014US20140140246 Monitoring of call forwarding destination
05/22/2014US20140140198 Fault Routing Of An Emergency Communication
05/22/2014DE102008007809B4 Nebenstellenanlage, die es ermöglicht, dass eingehende Anrufe an ein Außerhaus-Endgerät weitergeleitet werden, bei Vorhandensein einer Dritt-Anwendung PBX that allows incoming calls are forwarded to an out house-terminal, in the presence of a third-party application
05/22/2014DE102008007808B4 Nebenstellenanlage, die es ermöglicht, dass Anrufe zu einem Außerhaus-Endgerät in Brücke geschaltet werden, bei Vorhandensein einer Dritt-Anwendung PBX, which allows calls to be switched to an off-premises terminal in bridge, in the presence of a third-party application
05/22/2014DE102008007760B4 Nebenstellenanlage, die es ermöglicht, dass von einem Außerhaus-Endgerät Anrufe ausgehen, bei Vorhandensein einer Dritt-Anwendung PBX that allows that of an out house-terminal calls originate, in the presence of a third-party application
05/22/2014CA2834522A1 System and method for automatically triggered synchronous and asynchronous video and audio communications betwwen users at different endpoints
05/21/2014EP2733891A1 A device and method for quantifying network infrastructure degradation
05/21/2014EP2733858A1 Method and device for determining a length value of a section of a telecommunication line
05/21/2014EP2733624A1 Method and apparatus for providing green recommendations of digital contents
05/21/2014EP2732614A1 Charging id correlation in an ims network
05/21/2014EP2732613A1 Method and device for configuring a communication system
05/21/2014EP2732612A2 Phone with multi-portal access for display during incoming and outgoing calls
05/21/2014EP2732611A1 Systems and methods for providing network-based content to an in-vehicle telematics system
05/21/2014EP2732610A1 A bypass detection system with false positive avoidance
05/21/2014CN103814553A 通信装置、程序以及通信系统 A communication apparatus, a program and a communication system
05/21/2014CN103813036A 通信连接分配方法及其系统 Method and system for communication connection assignment
05/21/2014CN103813035A 会议接入方法及装置 Conference access method and apparatus
05/21/2014CN103813034A 一种业务实现的方法、终端及业务服务器 A method of business implementation, the terminal and the service server
05/21/2014CN103813033A 一种呼叫路由方法及系统 A call routing method and system
05/21/2014CN103813032A 一种指挥调度坐席语音管理系统 One kind of dispatching agents Voice Management System
05/21/2014CN103813031A 呼叫处理方法及装置 Call processing method and apparatus
05/21/2014CN103813030A 根据情形提供拒绝消息的方法和电子装置 Reject messages provide a method and an electronic device according to circumstances
05/21/2014CN103813029A 一种城市生活网络平台呼叫对接方法 Call an urban living network platform docking
05/21/2014CN103813028A 一种业务过程中的信息交互方法及装置 A process of business information exchange method and apparatus
05/21/2014CN103813027A 测试板 Test Board
05/21/2014CN103813013A 一种信息处理方法及电子设备 An information processing method and an electronic device
05/21/2014CN103812985A 一种呼叫号码查询方法及系统 A call number search method and system
05/21/2014CN103812983A 一种具有断电逃生功能且可组建三方会议的双模电话 Having a power-off function and can be set up to escape the Tripartite Meeting on dual-mode phone
05/21/2014CN103812763A 一种联系方法和终端 A connection method and terminal
05/21/2014CN103812757A 一种实时通信的浏览器紧急呼叫方法、系统和移动装置 Browser a real-time communications emergency call methods, systems, and mobile devices
05/21/2014CN103811009A 一种基于语音分析的智能电话客服系统 Speech analysis based smart phone customer service system
05/21/2014CN102611804B xDSL测试系统及其测试方法 xDSL test systems and test methods
05/21/2014CN102301688B 呼叫中心内的两步路由过程 Two-step routing process within the call center
05/21/2014CN101523882B 在客户端处进行线路测试的方法和设备 Line tests performed at the client's method and apparatus
05/20/2014US8732088 Method and system for integrating a PBX-equipped client and an on-demand database service
05/20/2014US8732026 User interface for a complex order processing system
05/20/2014US8732022 Secure mobile-based financial transactions
05/20/2014US8731922 Method of accessing a dial-up service
05/20/2014US8731609 Extendable voice commands
05/20/2014US8731546 Architecture optimized for application data sharing within a mobile communications device
05/20/2014US8731544 Call intercept methods, such as for customer self-support on a mobile device
05/20/2014US8731538 System, method, and apparatus for automatic scheduled silencing of wireless transmitters
05/20/2014US8731537 Wireless communication devices in which operating context is used to reduce operating cost and methods for operating same
05/20/2014US8731536 Automated LAC assignments for enterprise Femtos
05/20/2014US8731535 Group communication sessions in a wireless communications system
05/20/2014US8731534 Mobile terminal and method for displaying image according to call therein
05/20/2014US8731533 Methods and apparatuses for reconnecting calls with quality problems or reconnecting dropped calls
05/20/2014US8731532 Method for delivering electronic documents using mobile telephony identifiers in a secure manner in conjunction with internet protocols and address systems
05/20/2014US8731530 In-vehicle driver cell phone detector
05/20/2014US8731528 System and method of exchanging identification information for mobile stations
05/20/2014US8731524 Cellular device management
05/20/2014US8731521 Methods and apparatus of over-the-air programming of a wireless unit
05/20/2014US8731471 Communication system and method, information processing terminal and method, and information processing device and method
05/20/2014US8731466 System for programming a lock comprising contactless NFC communication means
05/20/2014US8731299 Techniques to manage a whiteboard for multimedia conference events
05/20/2014US8731185 Single ended estimation of far-end crosstalk in a digital subscriber line
05/20/2014US8731184 Performance testing of echo cancellers using a white noise test signal
05/20/2014US8731182 Data store for assessing accuracy of call center agent service time estimates
05/20/2014US8731181 Computer telephony integration device and resource management method and incoming call control method
05/20/2014US8731180 Video collaboration call center queuing
05/20/2014US8731179 System for geographic agent routing
05/20/2014US8731178 Systems and methods for routing callers to an agent in a contact center
05/20/2014US8731177 Data model of participation in multi-channel and multi-party contacts
05/20/2014US8731176 Operator evaluation support device and operator evaluation support method
05/20/2014US8731175 Method and system for securing access to information in an automatic call distributor system
05/20/2014US8731174 Early scheduled break allowance for contact center agents
05/20/2014US8731173 Telephone exchange system, dial-in incoming call method thereof, and dial-in incoming call program thereof
05/20/2014US8731172 Method and system for trunk independent gateway transfer of calls
05/20/2014US8731171 Controlled recorded 3-way calling
05/20/2014US8731170 Call redirect via centralized bridges
05/20/2014US8731169 Continual indicator of presence of a call participant
05/20/2014US8731168 Systems, methods, and computer-readable media for expedited access to conference calls
05/20/2014US8731167 System and method of providing a walk-up telecommunications terminal having a telephone application and information application
05/20/2014US8731166 Automated electronic telecommunications order translation and processing
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