Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
04/2014
04/16/2014EP2720481A2 Interactive advisory system for prioritizing content
04/16/2014EP2720448A1 Telephone conference system and method
04/16/2014EP2720144A2 Voice-enabled documents for facilitating operational procedures
04/16/2014CN203554590U Wire telephone program control conference device
04/16/2014CN103733687A 拥塞控制设备和拥塞控制方法 Congestion control devices and congestion control method
04/16/2014CN103733602A System and method for muting audio associated with a source
04/16/2014CN103731566A Screen type user information display based dual-mode key dispatcher station
04/16/2014CN103731565A Method, device and system for making high-definition video call
04/16/2014CN103731564A Method and terminal for managing communication services
04/16/2014CN103731563A Method for centralizing audio records in IP multimedia dispatching system
04/16/2014CN103731337A Transfer method, system and device for text chat and conversation and agent client terminal
04/16/2014CN102349285B Receiver apparatus, transmitter apparatus, receiving method, transmitting method, communication system and communication method
04/16/2014CN102308565B Voice-over-internet protocol device load profiling
04/16/2014CN102171997B Method, system, and apparatus for creating network accounts and configuring devices for use therewith
04/16/2014CN102137196B Anonymous service processing method as well as anonymous server and system
04/16/2014CN102057659B Enabling user control of a fallback capability for circuit switched domain support
04/16/2014CN101855892B Independent customer service agents
04/16/2014CA2829891A1 System and method for in-context collaboration
04/15/2014USRE44844 Digital radio telephone for a digital mobile radio communication system
04/15/2014US8700720 System architecture for linking packet-switched and circuit-switched clients
04/15/2014US8700716 Systems and methods for initiating announcements in a SIP telecommunications network
04/15/2014US8700528 Systems and methods for retrieving and modifying data records for rating and billing purposes
04/15/2014US8700461 Method and apparatus to allocate and recycle telephone numbers in a call-tracking system
04/15/2014US8700105 Low duty cycle device protocol
04/15/2014US8700102 Handheld electronic device using status awareness
04/15/2014US8700096 Advanced system and method for dynamically discovering, provisioning and accessing host services on wireless data communication devices
04/15/2014US8700053 Systems for and methods of determining likelihood of relocation of reference points in a positioning system
04/15/2014US8700048 Method and apparatus for automated publishing of customized presence information
04/15/2014US8700022 Mobile communication device provisioning and management
04/15/2014US8700021 Method and apparatus of providing messaging service and callback feature to mobile stations
04/15/2014US8700020 Utilizing speed and position information to select an operational mode in a wireless communication system
04/15/2014US8700019 Method and apparatus for dynamic device pairing
04/15/2014US8700018 Method and apparatus for adapting a telephony component to operate in a different telephony
04/15/2014US8700017 System and method for transmitting and receiving an event message
04/15/2014US8700013 Mediation router
04/15/2014US8700012 Handheld electronic device using status awareness
04/15/2014US8700011 Method and system for presenting a transit indicator
04/15/2014US8700010 Communications device with secure data path processing agents
04/15/2014US8700009 Method and apparatus for monitoring emotion in an interactive network
04/15/2014US8700007 Communication of events depicted in media to a wireless device
04/15/2014US8700003 Geographical location authentication method
04/15/2014US8699944 Device pairing using device generated sound
04/15/2014US8699716 Conference device and method for multi-point communication
04/15/2014US8699700 Routine communication sessions for recording
04/15/2014US8699699 System and methods for outbound dialing in multi-campaign and blended environment of virtual contact center
04/15/2014US8699698 Agent selectable process for managing contact center communications
04/15/2014US8699697 Providing caller-specific information
04/15/2014US8699696 System and method for efficiently managing large contact centers
04/15/2014US8699695 Automatic call notification groups
04/15/2014US8699694 Precalculated caller-agent pairs for a call center routing system
04/15/2014US8699693 System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer call
04/15/2014US8699692 System and method for processing and routing incoming calls to a communication assistance system
04/15/2014US8699691 Multi-tasking relief
04/15/2014US8699689 Method and system for monitoring and managing multi-sourced call centers
04/15/2014US8699687 Methods, systems, and computer program products for providing automated call acknowledgement and answering services
04/15/2014US8699686 Method and apparatus for join selection of a conference call
04/15/2014US8699685 Method for managing communication events in a communication system
04/15/2014US8699684 Method, system, and program product for contacting conference call participants
04/15/2014US8699682 System and method for providing custom Caller-ID messages
04/15/2014US8699681 Method and apparatus for monitoring blocked calls in a communication network
04/15/2014US8699472 Common charging identifier for communication networks
04/15/2014US8699390 Call routing method and apparatus
04/15/2014CA2826256C A network abstraction gateway and corresponding method to abstract an endpoint
04/15/2014CA2774362C Methods and systems for call management with user intervention
04/15/2014CA2671243C Trigger mediation system
04/15/2014CA2555302C Method and system of providing personal and business information
04/10/2014WO2014054061A2 Automatic device for the survey of the occupancy status of access telephone networks with twisted copper pair infrastructure
04/10/2014US20140099926 System and method for blocking unauthorized outgoing call on a communication network
04/10/2014US20140098950 Detection and Suppression of Returned Audio at Near-End
04/10/2014US20140098949 System and method for client interaction application integration
04/10/2014US20140098948 System and method for automated chat testing
04/10/2014US20140098947 Ad hoc meeting initiation
04/10/2014US20140098944 Controlling hold queue position adjustment
04/10/2014US20140098715 System for streaming audio to a mobile device using voice over internet protocol
04/09/2014EP2717554A1 Pre-call initialisation delivery of context rich caller and callee ID on digital communication devices
04/09/2014EP2717485A1 Signal processing method, device and system
04/09/2014EP2716096A2 Methods and apparatuses for lawful interception through a subscription manager
04/09/2014EP2716082A1 Method and apparatus for facilitating disaster communications
04/09/2014EP2716021A1 Spatial audio processing apparatus
04/09/2014EP2716020A1 Method and apparatus for joining a meeting using the presence status of a contact
04/09/2014EP2715724A1 Voice conversation analysis utilising keywords
04/09/2014EP2715639A2 Methods and apparatus for communicating advertising control information
04/09/2014CN203537386U Bluetooth conference loudspeaker and corresponding conference telephone system
04/09/2014CN103718577A Mobile station, control device, base station, method of installation in these, and computer-readable medium
04/09/2014CN103718537A Core network device, wireless base station, mobile terminal, mobile communication system, and operation control method
04/09/2014CN103718536A System and method for powering redundant components
04/09/2014CN103718506A Hybrid unified communications deployment between cloud and on-premise
04/09/2014CN103716477A System and method for long-lived contextual interaction
04/09/2014CN103716475A Voice mailbox server, terminal and voice message processing method
04/09/2014CN103716474A Vehicle-borne communication interaction system based on agent and background
04/09/2014CN103716473A Vehicle-mounted navigation communication system and method
04/09/2014CN103716472A Voice-based bus information inquiry method
04/09/2014CN103716471A User call behavior model generating method applicable to spam voice filtering
04/09/2014CN103716470A Method and device for speech quality monitoring
04/09/2014CN103069785B Mobile unit, communication control device, and communication control method
04/09/2014CN102497484B Call center system providing monitoring function and use method thereof
04/09/2014CN102271195B Heterogeneous cooperative switching system and method
04/09/2014CN102137197B Seat and working method thereof
04/09/2014CN102131017B Access gateway and method for generating CDR (Call Detail Record) in real time
04/09/2014CN102075644B Implementation method and system for contact view in compressed address book
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