Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
05/2014
05/06/2014US8718267 Analytics feedback and routing
05/06/2014US8718266 Recording invocation of communication sessions
05/06/2014US8718265 Method and apparatus for routing a call to a subject matter expert via a packet network
05/06/2014US8718264 Automated agent availability detection
05/06/2014US8718263 Communication center methods and apparatus
05/06/2014US8718262 Method and system for automatically routing a telephonic communication base on analytic attributes associated with prior telephonic communication
05/06/2014US8718259 System and method for hold and re-ring
05/06/2014US8718257 Systems and methods for providing answering services
05/06/2014US8718256 Method and system for providing ring back tone played at a point selected by user
05/06/2014US8718255 Method and system for device switching through a server
05/06/2014US8718254 Techniques for conference scheduling
05/06/2014US8718253 Automatic voice conference actions driven by potential conferee presence
05/06/2014US8718252 Tandem access controller within the public switched telephone network
05/06/2014US8718242 Method and apparatus for automatically building conversational systems
05/06/2014US8718237 Mobile phone with music reproduction function, music data reproduction method by mobile phone with music reproduction function, and the program thereof
05/06/2014US8718049 System and method for transmitting voice messages through the internet
05/06/2014US8718047 Text to speech conversion of text messages from mobile communication devices
05/06/2014US8717973 Location information management method and location management system
05/06/2014US8717950 Multi-mode endpoint in a communication network system and methods thereof
05/06/2014US8717948 Technique for providing an asymmetric multipoint call between a plurality of network nodes
05/06/2014US8717406 Multi-participant audio/video communication with participant role indicator
05/06/2014US8717404 Recording a videoconference based on recording configurations
05/02/2014CA2794208A1 Systems and methods for providing translated content
05/01/2014WO2014066250A1 Method to preview caller in a video conference session
05/01/2014WO2014066190A1 Calling an unready terminal
05/01/2014WO2014066003A1 System and method for providing a callback cloud
05/01/2014WO2014064910A1 Position information management apparatus, communication system having same, communication program of position information management apparatus, and communication method of position information management apparatus
05/01/2014WO2014064325A1 Media remixing system
05/01/2014WO2014063309A1 Method and apparatus for sending selt measurement signal and control device
05/01/2014US20140122630 System, method and computer program product for the delivery of media content
05/01/2014US20140120888 Service which allows the subscribers to get to talk to all the parties in 1 single call as per the configured phones and have ability to record the conversation and add additional parties to the conversation by press of a button including emergency services.
05/01/2014US20140120885 System and method for handling undesired phone calls
05/01/2014US20140120884 Methods and apparatus to audibly provide messages in a mobile device
05/01/2014US20140119535 Method and system for integrating an interaction management system with a business rules management system
05/01/2014US20140119534 Networked contact center
05/01/2014US20140119533 Call mapping systems and methods using variance algorithm (va) and/or distribution compensation
05/01/2014US20140119532 System and Method for Blended PSTN and Computer Network Customer Support Interactions
05/01/2014US20140119531 Method for providing support using answer engine and dialog rules
05/01/2014US20140119530 System and method for efficiently managing large contact centers
05/01/2014US20140119529 Directory Features in a Distributed Telephony System
05/01/2014US20140119528 Apparatus and voice call auto-redialing and transferring method
05/01/2014US20140119527 Determining and Denying Call Completion Based on Detection of Robocall or Unsolicited Advertisement
05/01/2014US20140119526 Advanced calling
05/01/2014US20140119525 System and method for initiating a conference call
05/01/2014US20140119524 System and Method for Modifying Communication Information (MCI)
05/01/2014US20140119523 System, method, and computer program product for providing information associated with a remote geographic location of a called party
05/01/2014US20140119520 Method and system for using conversational biometrics and speaker identification/verification to filter voice streams
05/01/2014US20140119518 Systems and methods of monitoring performance of acoustic echo cancellation
04/2014
04/30/2014EP2725816A1 A method and system for generating subtitles
04/30/2014EP2725771A1 Conference access method, device and system
04/30/2014EP2725770A1 Advanced calling
04/30/2014EP2724521A1 Control of telecommunications system
04/30/2014DE112012002224T5 Qualität von VOIP-Sitzungen Quality of VOIP sessions
04/30/2014DE102005048225B4 Verfahren zum Ermitteln von Leitungsparametern einer auszumessenden Signalübertragungsleitung Method for determining line parameters to be measured a signal transmission line
04/30/2014CN203574730U Telephone switching device and assembly thereof
04/30/2014CN203574729U Teleconference coupler
04/30/2014CN103765872A Communication device, and communication system
04/30/2014CN103765858A A method and server for monitoring users during their browsing within a communications network
04/30/2014CN103763445A Telephone conference system and platform selection method thereof
04/30/2014CN103763444A Method for executing conversation between users in intelligent omnibearing specialist management system
04/30/2014CN103763443A Mobile customer service system and method aggregating multiple communication modes
04/30/2014CN103763442A Method and device for communication between stored program controlled telephone exchanger and telephone terminal
04/30/2014CN103763432A Interrupt processing method and device for cell phone call
04/30/2014CN102546975B Active-service bus taking information issuing device
04/30/2014CN102149054B Method, device and system for realizing polyphonic ringtone service
04/30/2014CN102118519B Method and system for realizing telephone dialing in session initiation protocol integrated access device (SIP IAD) and device
04/30/2014CN101909119B Method and gateway for detecting call identification information
04/30/2014CA2831527A1 Computer-implemented system and method for validating call connections
04/29/2014US8713635 Information terminal, setting information distribution server, right information distribution server, network connection setting program and method
04/29/2014US8713617 Systems and methods for providing television signals using a network interface device
04/29/2014US8713137 Fail-safe upgrading of portable electronic device software
04/29/2014US8713123 Method of sending CTI messages in a communication system
04/29/2014US8712453 Login security with short messaging
04/29/2014US8712451 Phone messaging using audio streams
04/29/2014US8712438 Method and system for associating a cell-sector with time-dependent location parameters
04/29/2014US8712397 Method and apparatus for controllable communication
04/29/2014US8712396 Mobile communication device monitoring systems and methods
04/29/2014US8712395 Interaction analysis and prioritization of mobile content
04/29/2014US8712394 Systems, methods, and apparatus to prepare a mobile device for provisioning
04/29/2014US8712393 Selecting input/output components of a mobile terminal
04/29/2014US8712391 Client-managed group communication sessions within a wireless communications system
04/29/2014US8712390 Enhanced telephony services
04/29/2014US8712389 User-initiated quality of service modification in a mobile device
04/29/2014US8712388 Automatic population of feature capabilities on a communication device
04/29/2014US8712387 Systems and methods to provide communication history for communication devices
04/29/2014US8712386 Controlling ring-back tone output prior to a communication connection in mobile terminal
04/29/2014US8712384 Method and system for triggering message waiting indicator delivery
04/29/2014US8712383 Tactile output device for computing device notifications
04/29/2014US8712379 Authenticating messages sent between a vehicle and a central facility
04/29/2014US8712377 Managing method and apparatus for servicing contents provided by content provider
04/29/2014US8712369 Emergency call notification for network services
04/29/2014US8712033 Method and system for providing intelligent call rejection and call rollover in a data network
04/29/2014US8712032 Using location based services for determining a calling window
04/29/2014US8712029 Method and system for routing telephony communications together with modified calling party identifier information
04/29/2014US8712028 Telephone relaying apparatus, telephone relaying method, and program
04/29/2014US8712027 Methods, systems, and products for providing ring backs
04/29/2014US8712026 Method and system for distributing ringback files
04/29/2014US8712025 Communication terminal, communication system, server apparatus, and communication connecting method
04/29/2014US8712019 Apparatus and method for performing lawful intercept in group calls
04/29/2014US8712018 Testing apparatus and testing method for telephone apparatus
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