Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
06/2014
06/24/2014US8761375 Unpaid break time for contact center agents
06/24/2014US8761374 Category based organization and monitoring of customer service help sessions
06/24/2014US8761373 System and method for determining IVR application flow from customer-service call recordings
06/24/2014US8761372 Telephone channel personalization
06/24/2014US8761369 Central services hub for a telecommunications network
06/24/2014US8761368 System for managing scheduling conflicts
06/24/2014US8761367 Method and system for identifying and removing stale connections on a user device
06/24/2014US8761366 Systems and methods for using caller data to add a phone number to an outbound-call list
06/24/2014US8761365 Communication device for providing an automatically initiated outgoing communication as an incoming communication
06/24/2014US8761364 Techniques for controlling access to teleconferences
06/24/2014US8761363 Methods and systems for automatic forwarding of communications to a preferred device
06/24/2014US8761360 Individual location tracking in detention environments
06/24/2014US8761356 Telephone call screening and routing device and related method
06/24/2014US8761355 Methods and systems for notification of call to device
06/24/2014US8761354 Call handling treatment for voicemail systems
06/24/2014US8761353 Telephony system and method with enhanced call monitoring, recording and retrieval
06/24/2014US8761352 Enhanced multiparty conference outdial
06/24/2014US8761350 Home wiring test system with missing filter detection
06/24/2014US8761349 Systems and methods of monitoring performance of acoustic echo cancellation
06/24/2014US8761348 DSL system training
06/24/2014US8761158 Data transmission in a telecommunication conference
06/24/2014US8761153 Remote configuration of a voice over internet protocol telephone for smart dial tone
06/24/2014US8761054 Method and apparatus for delivering IPP2T (IP-push-to-talk) wireless LAN mobile radio service
06/19/2014WO2014093733A1 Sender driven call completion system
06/19/2014WO2014091739A1 Communications system, gateway device, and communications control method
06/19/2014WO2014091180A1 Fault localisation
06/19/2014WO2014090337A1 Callback for multi subscription
06/19/2014US20140173119 Context aware help system
06/19/2014US20140172504 Methods and systems for processing and managing communications
06/19/2014US20140171132 Method and Apparatus for Automatically Repeating Alarms and Notifications in Response to Device Motion
06/19/2014US20140171050 Unified communications using called party location
06/19/2014US20140171047 Management of Mute and Unmute Requests During an Electronic-Conference Session
06/19/2014US20140171045 Methods, Systems, and Products for Processing Communications
06/19/2014US20140171044 Method and apparatus for indicating a caller's intent
06/19/2014US20140171035 Techniques for determining and communicating presence
06/19/2014US20140169552 Power Efficiency of a Line Driver
06/19/2014US20140169551 System and Methods for Outbound Dialing in Multi-Campaign and Blended Environment of Virtual Contact Center
06/19/2014US20140169550 Robust DTMF detection in an unreliable voice-over-IP (VoIP) environment
06/19/2014US20140169549 Call occupancy management
06/19/2014US20140169548 Managing Reserve Agents In A Contact Center
06/19/2014US20140169547 Systems and methods for providing searchable customer call indexes
06/19/2014US20140169546 Communication device and method for performing call transfer function
06/19/2014US20140169545 Unified communications using called party location
06/19/2014US20140169544 Method and system for interoperation between multiple conference systems
06/19/2014US20140169543 Method and apparatus for join selection of a conference call
06/19/2014US20140169542 Audio Bandwidth Extension for Conferencing
06/19/2014US20140169541 Profile management system including user interface for accessing and maintaining profile data of user subscribed telephony services
06/19/2014US20140169539 Sender Driven Call Completion System
06/19/2014US20140169538 Offline voicemail
06/19/2014US20140169537 Notification to a comunication device that a voice mail recording is in progress
06/19/2014US20140169536 Integration of telephone audio into electronic meeting archives
06/19/2014US20140169534 Method, apparatus, and system for providing real-time psap call analysis
06/19/2014US20140169364 Telephony terminal
06/19/2014US20140169230 Systems and methods of conducting conference calls
06/19/2014US20140169227 Managing early media for communication sessions establishing via the session initiation protocol (sip)
06/19/2014US20140169226 Managing early media for communication sessions establishing via the session initiation protocol (sip)
06/19/2014US20140168353 Video conferencing systems
06/18/2014EP2744270A1 Base station and system information notification method
06/18/2014EP2744269A1 Congestion control device, congestion control method
06/18/2014EP2744186A1 Resource optimization method, ip network system and resource optimization program
06/18/2014EP2744185A1 File management system, method and computer program
06/18/2014EP2744184A1 File management system, method and computer program
06/18/2014EP2744183A1 File management system, method and computer program
06/18/2014EP2744116A1 Fault localisation
06/18/2014EP2743870A1 Advance service notification
06/18/2014EP2742678A1 Click-to-dial
06/18/2014EP2742677A1 System and method for powering redundant components
06/18/2014DE102012223407A1 Telecommunications system has telephone exchange with central unit and group of communication terminals, where another telephone exchange is provided with another central unit and another group of other communication terminals
06/18/2014DE102012223237A1 Analyse eines Geräusches eines Haushaltsgerätes Analysis of noise of a household appliance
06/18/2014CN1816083B Short speech sound message service method, device and system
06/18/2014CN103875241A Method for handling interference during the transmission of a chronological succession of digital images
06/18/2014CN103875232A Apparatus and method for conferencing
06/18/2014CN103873709A Method for mutually forwarding mobile phone and fixed telephone
06/18/2014CN103873708A Automatic call distribution system
06/18/2014CN103873707A Incoming call reason recording method and call center seat system
06/18/2014CN103873706A Dynamic intelligent voice recognition IVR (Interactive Voice Response) service system
06/18/2014CN103873705A Calling method and device
06/18/2014CN103873704A Caller identification method and system for calling number
06/18/2014CN103873703A Information processing method and electronic device
06/18/2014CN103873702A Information processing method and electronic device
06/18/2014CN103873701A Method and system for pushing service information
06/18/2014CN103873656A Information processing method and apparatus
06/18/2014CN103873628A Intelligent IP dialer
06/18/2014CN102057701B Method for achieving a call-waiting functionality in a communication network
06/18/2014CN101784024B Phone call forwarding device and corresponding method
06/17/2014USRE44951 Method and communication system for identifying calling/called party
06/17/2014US8756256 Method and systems for the management of non volatile items and provisioning files for a communication device with multiple service accounts
06/17/2014US8755842 Telephony apparatus
06/17/2014US8755785 Collaborative image control
06/17/2014US8755784 Detecting subscriber input via a wireless communication device for initiating network provisioning of such device
06/17/2014US8755782 Mobile terminal and method of controlling operation of the mobile terminal
06/17/2014US8755781 Event and data management system and method
06/17/2014US8755780 Apparatus, and associated method, for reconnecting dropped call
06/17/2014US8755778 Method for accessing a communications service by means of an electronic address
06/17/2014US8755777 Identity blocking service from a wireless service provider
06/17/2014US8755776 System for targeting advertising content to a plurality of mobile communication facilities
06/17/2014US8755775 Virtual number gateway
06/17/2014US8755772 Smartphone contact data management system
06/17/2014US8755763 Method and device for an internet radio capable of obtaining playlist content from a content server
06/17/2014US8755514 Dual-tone multi-frequency signal classification
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