Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881) |
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06/24/2014 | US8761375 Unpaid break time for contact center agents |
06/24/2014 | US8761374 Category based organization and monitoring of customer service help sessions |
06/24/2014 | US8761373 System and method for determining IVR application flow from customer-service call recordings |
06/24/2014 | US8761372 Telephone channel personalization |
06/24/2014 | US8761369 Central services hub for a telecommunications network |
06/24/2014 | US8761368 System for managing scheduling conflicts |
06/24/2014 | US8761367 Method and system for identifying and removing stale connections on a user device |
06/24/2014 | US8761366 Systems and methods for using caller data to add a phone number to an outbound-call list |
06/24/2014 | US8761365 Communication device for providing an automatically initiated outgoing communication as an incoming communication |
06/24/2014 | US8761364 Techniques for controlling access to teleconferences |
06/24/2014 | US8761363 Methods and systems for automatic forwarding of communications to a preferred device |
06/24/2014 | US8761360 Individual location tracking in detention environments |
06/24/2014 | US8761356 Telephone call screening and routing device and related method |
06/24/2014 | US8761355 Methods and systems for notification of call to device |
06/24/2014 | US8761354 Call handling treatment for voicemail systems |
06/24/2014 | US8761353 Telephony system and method with enhanced call monitoring, recording and retrieval |
06/24/2014 | US8761352 Enhanced multiparty conference outdial |
06/24/2014 | US8761350 Home wiring test system with missing filter detection |
06/24/2014 | US8761349 Systems and methods of monitoring performance of acoustic echo cancellation |
06/24/2014 | US8761348 DSL system training |
06/24/2014 | US8761158 Data transmission in a telecommunication conference |
06/24/2014 | US8761153 Remote configuration of a voice over internet protocol telephone for smart dial tone |
06/24/2014 | US8761054 Method and apparatus for delivering IPP2T (IP-push-to-talk) wireless LAN mobile radio service |
06/19/2014 | WO2014093733A1 Sender driven call completion system |
06/19/2014 | WO2014091739A1 Communications system, gateway device, and communications control method |
06/19/2014 | WO2014091180A1 Fault localisation |
06/19/2014 | WO2014090337A1 Callback for multi subscription |
06/19/2014 | US20140173119 Context aware help system |
06/19/2014 | US20140172504 Methods and systems for processing and managing communications |
06/19/2014 | US20140171132 Method and Apparatus for Automatically Repeating Alarms and Notifications in Response to Device Motion |
06/19/2014 | US20140171050 Unified communications using called party location |
06/19/2014 | US20140171047 Management of Mute and Unmute Requests During an Electronic-Conference Session |
06/19/2014 | US20140171045 Methods, Systems, and Products for Processing Communications |
06/19/2014 | US20140171044 Method and apparatus for indicating a caller's intent |
06/19/2014 | US20140171035 Techniques for determining and communicating presence |
06/19/2014 | US20140169552 Power Efficiency of a Line Driver |
06/19/2014 | US20140169551 System and Methods for Outbound Dialing in Multi-Campaign and Blended Environment of Virtual Contact Center |
06/19/2014 | US20140169550 Robust DTMF detection in an unreliable voice-over-IP (VoIP) environment |
06/19/2014 | US20140169549 Call occupancy management |
06/19/2014 | US20140169548 Managing Reserve Agents In A Contact Center |
06/19/2014 | US20140169547 Systems and methods for providing searchable customer call indexes |
06/19/2014 | US20140169546 Communication device and method for performing call transfer function |
06/19/2014 | US20140169545 Unified communications using called party location |
06/19/2014 | US20140169544 Method and system for interoperation between multiple conference systems |
06/19/2014 | US20140169543 Method and apparatus for join selection of a conference call |
06/19/2014 | US20140169542 Audio Bandwidth Extension for Conferencing |
06/19/2014 | US20140169541 Profile management system including user interface for accessing and maintaining profile data of user subscribed telephony services |
06/19/2014 | US20140169539 Sender Driven Call Completion System |
06/19/2014 | US20140169538 Offline voicemail |
06/19/2014 | US20140169537 Notification to a comunication device that a voice mail recording is in progress |
06/19/2014 | US20140169536 Integration of telephone audio into electronic meeting archives |
06/19/2014 | US20140169534 Method, apparatus, and system for providing real-time psap call analysis |
06/19/2014 | US20140169364 Telephony terminal |
06/19/2014 | US20140169230 Systems and methods of conducting conference calls |
06/19/2014 | US20140169227 Managing early media for communication sessions establishing via the session initiation protocol (sip) |
06/19/2014 | US20140169226 Managing early media for communication sessions establishing via the session initiation protocol (sip) |
06/19/2014 | US20140168353 Video conferencing systems |
06/18/2014 | EP2744270A1 Base station and system information notification method |
06/18/2014 | EP2744269A1 Congestion control device, congestion control method |
06/18/2014 | EP2744186A1 Resource optimization method, ip network system and resource optimization program |
06/18/2014 | EP2744185A1 File management system, method and computer program |
06/18/2014 | EP2744184A1 File management system, method and computer program |
06/18/2014 | EP2744183A1 File management system, method and computer program |
06/18/2014 | EP2744116A1 Fault localisation |
06/18/2014 | EP2743870A1 Advance service notification |
06/18/2014 | EP2742678A1 Click-to-dial |
06/18/2014 | EP2742677A1 System and method for powering redundant components |
06/18/2014 | DE102012223407A1 Telecommunications system has telephone exchange with central unit and group of communication terminals, where another telephone exchange is provided with another central unit and another group of other communication terminals |
06/18/2014 | DE102012223237A1 Analyse eines Geräusches eines Haushaltsgerätes Analysis of noise of a household appliance |
06/18/2014 | CN1816083B Short speech sound message service method, device and system |
06/18/2014 | CN103875241A Method for handling interference during the transmission of a chronological succession of digital images |
06/18/2014 | CN103875232A Apparatus and method for conferencing |
06/18/2014 | CN103873709A Method for mutually forwarding mobile phone and fixed telephone |
06/18/2014 | CN103873708A Automatic call distribution system |
06/18/2014 | CN103873707A Incoming call reason recording method and call center seat system |
06/18/2014 | CN103873706A Dynamic intelligent voice recognition IVR (Interactive Voice Response) service system |
06/18/2014 | CN103873705A Calling method and device |
06/18/2014 | CN103873704A Caller identification method and system for calling number |
06/18/2014 | CN103873703A Information processing method and electronic device |
06/18/2014 | CN103873702A Information processing method and electronic device |
06/18/2014 | CN103873701A Method and system for pushing service information |
06/18/2014 | CN103873656A Information processing method and apparatus |
06/18/2014 | CN103873628A Intelligent IP dialer |
06/18/2014 | CN102057701B Method for achieving a call-waiting functionality in a communication network |
06/18/2014 | CN101784024B Phone call forwarding device and corresponding method |
06/17/2014 | USRE44951 Method and communication system for identifying calling/called party |
06/17/2014 | US8756256 Method and systems for the management of non volatile items and provisioning files for a communication device with multiple service accounts |
06/17/2014 | US8755842 Telephony apparatus |
06/17/2014 | US8755785 Collaborative image control |
06/17/2014 | US8755784 Detecting subscriber input via a wireless communication device for initiating network provisioning of such device |
06/17/2014 | US8755782 Mobile terminal and method of controlling operation of the mobile terminal |
06/17/2014 | US8755781 Event and data management system and method |
06/17/2014 | US8755780 Apparatus, and associated method, for reconnecting dropped call |
06/17/2014 | US8755778 Method for accessing a communications service by means of an electronic address |
06/17/2014 | US8755777 Identity blocking service from a wireless service provider |
06/17/2014 | US8755776 System for targeting advertising content to a plurality of mobile communication facilities |
06/17/2014 | US8755775 Virtual number gateway |
06/17/2014 | US8755772 Smartphone contact data management system |
06/17/2014 | US8755763 Method and device for an internet radio capable of obtaining playlist content from a content server |
06/17/2014 | US8755514 Dual-tone multi-frequency signal classification |