Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
09/2013
09/03/2013US8526591 Systems and methods for implementing a hold-call-back feature in a telecommunications network
09/03/2013US8526590 Distinctive call waiting based on a redirecting number
09/03/2013US8526589 Multi-channel telephony
09/03/2013US8526588 System and method for managing a conference call
09/03/2013US8526587 Web guided collaborative audio
09/03/2013US8526586 Methods, systems, and computer program products for determining targeted content to provide in response to a missed communication
09/03/2013US8526428 System and method for control of communications connections and notifications
09/03/2013US8526327 Spread-spectrum communication unit
09/03/2013US8523952 Protection method for use in portable communication device
09/03/2013CA2558295C System and method for connecting to an audio conference service using a mobile communications device
08/2013
08/29/2013WO2013126541A1 Methods and systems for providing efficient telecommunications services
08/29/2013WO2013124602A1 A mobile device management system for managing the functionality of a mobile device
08/29/2013WO2013124376A1 Age verification system and method for efficient handling of age verification requests
08/29/2013WO2013124367A1 Age verification system and method for efficient handling of age verification requests
08/29/2013US20130225148 Terminal with module protection and module managing method
08/29/2013US20130225147 Calendar-based power reserve
08/29/2013US20130225143 System and Method for Hold and Re-Ring
08/29/2013US20130223619 Adaptive estimated wait time predictor
08/29/2013US20130223618 Instant message contact management in a contact center
08/29/2013US20130223617 Customer service teaming
08/29/2013US20130223616 Method and system for managing interactive communications campaign using a hold queue
08/29/2013US20130223615 Method and system for managing interactive communications campaign with reduced customer-to-agent connection latency
08/29/2013US20130223614 Method for providing support services using multi-channel navigator and route sequences
08/29/2013US20130223613 Contact center monitoring
08/29/2013US20130223612 Dynamic adjustment of multi-dimensional routing rule
08/29/2013US20130223611 Break injection at work assignment engine of contact center
08/29/2013US20130223610 Adjustment of contact routing decisions to reward agent behavior
08/29/2013US20130223609 Agent Selectable Process for Managing Contact Center Communications
08/29/2013US20130223608 Context-based dynamic adjustment to pacing algorithm
08/29/2013US20130223607 Call Waiting Network Identification
08/29/2013US20130223606 Method and apparatus for managing patients using group communication
08/29/2013US20130223605 Avoiding failed routes
08/29/2013US20130223600 Customer service system, method, and software program product for responding to queries using natural language understanding
08/29/2013US20130223599 Diagnostic engine for determining global line characteristics of a dsl telecommunication line and method using same
08/29/2013US20130223434 Method and system for coordinating data and voice communications via customer contact channel changing system
08/29/2013US20130223289 Operational support system
08/29/2013US20130223231 Networked computer telephony system driven by web-based applications
08/28/2013EP2632140A1 Apparatus and method pertaining to multi-party conference call actions
08/28/2013EP2632139A2 Method and apparatus for sending emergency call in mobile terminal
08/28/2013EP2632128A1 Method and apparatus pertaining to the dynamic handling of incoming calls
08/28/2013EP2631865A1 Age verification system and method for efficient handling of age verification requests
08/28/2013EP2631864A1 Age verification system and method for efficient handling of age verification requests
08/28/2013EP2630791A1 Transmission management system, transmission system, transmission management method, transmission management program, computer readable information recording medium, program providing system, and maintenance system
08/28/2013EP2630781A1 System and method for maximizing efficiency of call transfer speed
08/28/2013EP2630780A1 A call tracking system and a method performed by a call tracking system
08/28/2013CN203167080U Mining wireless communication system
08/28/2013CN203167079U Maintenance alarming system for DSLAM local terminal device
08/28/2013CN203166958U DALAM maintenance test apparatus
08/28/2013CN1968316B Telephony system and method for providing enhanced whisper feature
08/28/2013CN103270751A Transmission management system, transmission system, transmission management method, transmission management program, computer readable information recording medium, program providing system, and maintenance system
08/28/2013CN103269408A Converged communication system
08/28/2013CN103269344A Pure IP calling system based on a cloud computing platform and IMS network architecture
08/28/2013CN103268584A Method and device for discriminating native place of floating population
08/28/2013CN101877746B Port automatic sensing protecting circuit and electronic device using same
08/28/2013CN101626433B Device and method for testing modem interface
08/28/2013CN101563905B Mobile video call response
08/28/2013CN101527902B Method for changing contact signing and system thereof
08/28/2013CA2807896A1 Smart-phone answering service for handling incoming calls
08/27/2013US8521596 Method and apparatuses for offline selection of pay-per-call advertisers
08/27/2013US8521585 System and method for using voice over a telephone to access, process, and carry out transactions over the internet
08/27/2013US8521572 Customer care support system with call avoidance processing
08/27/2013US8521527 Computer-implemented system and method for processing audio in a voice response environment
08/27/2013US8521228 Mobile terminal and method of displaying standby screen thereof
08/27/2013US8521224 Communication system, internal line managing apparatus, internal phone management method, and non-transitory computer readable storage medium
08/27/2013US8521220 Media transfer and control system
08/27/2013US8521216 Wireless transmission system
08/27/2013US8521150 Systems and method for media transfer
08/27/2013US8521149 Frequency control apparatus and method for railway wireless communication
08/27/2013US8521148 Method of reducing power consumption within a portable communication device
08/27/2013US8521147 Methods and systems for decentralized managing of neighboring femtocells
08/27/2013US8521146 Mobile terminal and method of managing information in the same
08/27/2013US8521145 Software distribution between radio base stations
08/27/2013US8521144 Location-based telephone conferences where a conference is associated with a coverage area
08/27/2013US8521142 Method and apparatus for distributed data transfer over multiple independent wireless networks
08/27/2013US8521141 Optimizing delivery of streams
08/27/2013US8521140 System and method for communicating media content
08/27/2013US8521139 Transmission of notifications for broadcast and multicast services
08/27/2013US8521131 Mobile device security
08/27/2013US8521124 Enhanced emergency services in fixed wireless networks
08/27/2013US8520908 Systems and methods for person's verification using scans of identification documents produced by a verifier-controlled scanning device
08/27/2013US8520834 Method of displaying complex relationships
08/27/2013US8520833 Global interpreter/translation services via conference bridge
08/27/2013US8520832 System and method to connect a call
08/27/2013US8520831 Method of unifying control of contact center system
08/27/2013US8520830 Guiding calls via graphical user interface
08/27/2013US8520829 Technique for communication commands and parameters in an information assistance system to provide services
08/27/2013US8520827 Method and apparatus for controlling a network device
08/27/2013US8520826 System and method for real-time blocking of a telephone call
08/27/2013US8520824 System for managing scheduling conflicts
08/27/2013US8520823 Mobile, PC, and web enhanced telecommunications environment
08/27/2013US8520822 Method for designating of hosting control for a conference call
08/27/2013US8520821 Systems and methods for switching between computer and presenter audio transmission during conference call
08/27/2013US8520820 Conference call access
08/27/2013US8520819 Method and arrangement for the imaging representation of information, particularly for use with communication terminals
08/27/2013US8520818 System and method for modifying package service subscriptions online
08/27/2013US8520813 System and method for transmitting voice messages via a centralized voice message server
08/27/2013US8520812 Method and apparatus for serializing an asynchronous communication
08/27/2013US8520810 Performing speech recognition over a network and using speech recognition results
08/27/2013US8520804 Lawful interception of DSS1 based virtual private network
08/27/2013US8520662 Location-aware application based quality of service (QOS) via a broadband access gateway
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