Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
09/2013
09/11/2013CN102098396B Method for realizing completion of call to busy subscriber for access gateway system based on media gateway control protocol
09/11/2013CN101964998B Forecasting method and device of telephone traffic in ordinary holiday of telecommunication network
09/11/2013CN101931709B Quality control method, device and system
09/11/2013CN101800657B Combined address book system and relation view management method thereof
09/10/2013US8533268 Methods and apparatus for providing a live history in a multimedia collaboration session
09/10/2013US8533000 System and method for integrated customer management
09/10/2013US8532679 System and method for providing a single telephone number for use with a plurality of telephone handsets
09/10/2013US8532645 System, method and apparatus for wireless communication between a wireless mobile telecommunications device and a remote wireless display
09/10/2013US8532642 Autonomous, non-interactive, context-based services for cellular phone
09/10/2013US8532641 System and method for managing media
09/10/2013US8532640 Software key control for mobile devices
09/10/2013US8532639 Call correcting relay system for optimizing call relaying between different telecommunication networks
09/10/2013US8532636 Client and system for providing selectable products and services lists to users of mobile devices
09/10/2013US8532634 System for targeting advertising content to a plurality of mobile communication facilities
09/10/2013US8532633 System for targeting advertising content to a plurality of mobile communication facilities
09/10/2013US8532632 Cellphone changing an electronic display that contains a barcode
09/10/2013US8532631 Devices, systems and methods for proactive call context, call screening and prioritization
09/10/2013US8532630 Unstructured supplementary service data application within a wireless network
09/10/2013US8532629 Unstructured supplementary service data call control manager within a wireless network
09/10/2013US8532628 Registering actionable alerts
09/10/2013US8532627 Methods and systems for dynamic treatment of callers
09/10/2013US8532620 Trusted mobile device based security
09/10/2013US8532616 Systems and methods for identification of mobile phones in a restricted environment
09/10/2013US8532612 Obtaining mobile information for networked transactions
09/10/2013US8532565 Transparent commodity trading networks and methods of facilitating transactions among buyers and sellers of products and services
09/10/2013US8532564 Method for transmitting data, particularly having multimedia contents, in a mobile radio telephone network
09/10/2013US8532283 Integrating embedded links with call center operation
09/10/2013US8532282 Tracking user operations
09/10/2013US8532281 Sales force effectiveness call forward
09/10/2013US8532280 Network value determination for call center communications
09/10/2013US8532278 Conference call setup automation
09/10/2013US8532277 Location derived presence information
09/10/2013US8532276 Systems and methods to provide telephonic connections via concurrent calls
09/10/2013US8532272 Service entry device
09/10/2013US8532267 Voice-operated interface for DTMF-controlled systems
09/10/2013US8532265 Power distribution module with monitoring and control functions
09/10/2013US8532264 ID-programming by SELT/MELT
09/10/2013US8532147 Residential gateway for voice over internet protocol communications
09/10/2013US8532096 Local exchange routing guide information maintenance system and method
09/10/2013US8532088 Method and apparatus for providing call center agents with calling party information
09/10/2013US8532063 Program for selecting an optimum access point in a wireless network
09/10/2013US8532031 Enhanced information services using devices in short-range wireless networks
09/10/2013US8531501 System and method for assisting an agent in a contact center
09/10/2013US8531317 Notification systems and methods enabling selection of arrival or departure times of tracked mobile things in relation to locations
09/06/2013WO2013130728A1 Method for providing support services using multi-channel navigator and route sequences
09/06/2013WO2013130025A1 Interactive voice response system providing access to service points such as taxi and drugstore which may be needed urgently
09/06/2013WO2013128178A1 Methods and apparatus for transferring an established communication session in a telecommunications network
09/05/2013US20130232078 Method and Apparatus to Validate a Subscriber Line
09/05/2013US20130230163 Servicing calls in call centers based on estimated call valu
09/05/2013US20130230162 System and Method of Automated Order Status Retrieval
09/05/2013US20130230161 System and Method of Delivering Ringback Audio Content
09/05/2013US20130230156 Customized Caller ID Based Upon Called Party Number
09/05/2013US20130230155 Systems and Methods to Redirect Incoming Contacts
09/05/2013US20130230152 Echo mitigation in a conference call
09/05/2013US20130230020 Wireless access point protocol method
09/05/2013US20130229950 Intercepting voice over ip communications and other data communications
09/05/2013DE102012006415B3 Method for preparing telephone conference call in mobile telephone, involves importing information record in standard short message service (SMS) application, if conference application is not installed on slave terminals
09/05/2013DE102012001003B4 Zielbasierte geschätzte Wartezeit Goal-based estimated waiting time
09/05/2013DE102011121803B4 System und verfahren für suchbasierte arbeitszuweisungen in einem kontakt-center System and method for search-based work assignments in a contact center
09/04/2013EP2635054A1 Smart-phone answering service for handling incoming calls
09/04/2013EP2635012A1 Call waiting in a multi-mode device
09/04/2013EP2634980A1 Method and apparatus for intercepting media contents in ip multimedia subsystem
09/04/2013EP2633441A1 Method and apparatus for a device identifier based solution for user identification
09/04/2013CN103283205A Local media rendering
09/04/2013CN103281466A Voice interaction system, mobile terminal device and voice communication method
09/04/2013CN103281465A Method, device and system of telecommunication service resource donation
09/04/2013CN103281464A System and method for reminding users of missed calls in arrearage outage period based on signal
09/04/2013CN103281463A Three-layer integrated polyphonic ringtone network structure and polyphonic ringtone management method thereof
09/04/2013CN103281462A Mobile wired communication method based on position sensing
09/04/2013CN103281461A Call center monitoring method, device and system
09/04/2013CN102065324B Program watching method of network television
09/04/2013CN101635722B TR-069 savepoints
09/04/2013CN101562663B Caller attribution information display method
09/04/2013CN101529883B System and method to provide combinational services to anonymous callers
09/04/2013CN101449531B Method for identifying undesired telephone calls
09/04/2013CN101366074B Voice controlled wireless communication device system
09/03/2013US8527263 Method and system for automatically generating reminders in response to detecting key terms within a communication
09/03/2013US8526977 Location based call routing for call answering services
09/03/2013US8526969 Nearby contact alert based on location and context
09/03/2013US8526950 Determining handover based on state of mobile terminal
09/03/2013US8526936 Limiting device operation without third party permission
09/03/2013US8526935 Appliance demand response antenna design for improved gain within the home appliance network
09/03/2013US8526934 Interoperability of first responder devices
09/03/2013US8526933 Method and arrangements to reconfigure a radio base station in a wireless communication system
09/03/2013US8526932 Performance zones
09/03/2013US8526931 Wireless network-controlled enabling of user device transceiver
09/03/2013US8526930 Enhanced smartphone in-vehicle accommodation
09/03/2013US8526929 Mobile communication device provisioning and management
09/03/2013US8526928 Method and system for republishing mobile content
09/03/2013US8526927 Telephone apparatus for transferring a cellular phone call to a home phone and making a cellular phone call by a home phone
09/03/2013US8526925 Environment independent user preference communication
09/03/2013US8526923 Enabling a user to purchase a ring back tone
09/03/2013US8526922 Integrating two-dimensional barcodes and embedded links with call center operation
09/03/2013US8526921 Group communication device and method
09/03/2013US8526598 Services and transactions in a telephony network
09/03/2013US8526597 Proactive system and method for monitoring and guidance of call center agent
09/03/2013US8526596 Cross-protocol universal call identifier
09/03/2013US8526594 System and method for improved directory assistance including re-dial feature
09/03/2013US8526593 System and method for generating and utilizing organically grown content in a directory assistance environment
09/03/2013US8526592 Sip refer extensions
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