Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
11/2013
11/21/2013US20130308766 Method and apparatus for controlling calling-party identification
11/21/2013US20130308765 Disposable Telephone Numbers
11/21/2013US20130308763 Captioned telephone service
11/21/2013US20130308762 System and method for determining a responsible service area for a service request call
11/21/2013US20130308761 Method and system for validating channel discrepancies
11/21/2013US20130308760 Call quality monitoring
11/21/2013US20130308499 Digital Telecommunications Call Management and Monitoring System
11/21/2013US20130308498 Responding to a call with a prompt and routing the call to a phone selected in response to the prompt
11/20/2013EP2665247A1 Automatic Wireless Device Message Management Responsive to End User Preferences
11/20/2013EP2664128A1 Method for managing converged address book capability
11/20/2013EP2664127A1 Generation a request for retaining data or for legal interception from another request
11/20/2013EP2664126A1 Determining a dynamic user profile indicative of a user behavior context with a mobile device
11/20/2013EP2663953A1 Method and arrangement for providing network events
11/20/2013EP2663223A1 Telehealth wireless communication hub device and service platform system
11/20/2013EP2479969B1 A network abstraction gateway and corresponding method to abstract an endpoint
11/20/2013EP2364003B1 Method and apparatus for providing personal audio alert messaging for audio alerting capable terminals
11/20/2013EP2247082B1 Telecommunication device, telecommunication system and method for telecommunicating voice signals
11/20/2013EP2201761B1 Enhanced interface for voice and video communications
11/20/2013CN203301585U Digit dispatcher station recording interface control potential switching circuit apparatus
11/20/2013CN103404120A A network abstraction gateway and corresponding method to abstract an endpoint
11/20/2013CN103402034A Method for realizing real-time control of teleconference by utilizing 2G (second generation) voice channel
11/20/2013CN103402033A Call seat single-skill distribution system and distribution method based on cloud computing
11/20/2013CN103402032A Call seat multi-skill distribution system and distribution method based on cloud computing
11/20/2013CN103402031A Single-skill group call transfer system and call transfer method based on cloud computing
11/20/2013CN103402030A Call collision processing method, terminal and transfer platform
11/20/2013CN103402029A Landline telephone-based information transmission system and method
11/20/2013CN103402028A Method and device for selecting services in service calls
11/20/2013CN102055857B Packet switching-based digital multi-channel director system and control method thereof
11/20/2013CN101983527B Communication terminal device and communication method
11/20/2013CN101945357B Method and system for realizing multi-party call of mobile terminal, mobile terminal and multi-party call platform
11/20/2013CN101855893B Dynamic throttling of priority service calls
11/19/2013US8589563 System, method, and apparatus for maintaining call state information for real-time call sessions
11/19/2013US8589169 System and method for creating audio files
11/19/2013US8588846 Reporting of multiple IF/RAT layer restrictions
11/19/2013US8588827 System and method for providing user names for network addresses
11/19/2013US8588809 Managing public resources
11/19/2013US8588794 Devices and methods for creating a snippet from a media file
11/19/2013US8588772 Circuit switch fallback (CSFB) during prepaging
11/19/2013US8588760 Push-to-talk PSTN back-to-back user agent for connecting a PTT system to the PSTN/ISDN world
11/19/2013US8588758 Interfacing a mobile device with a computer
11/19/2013US8588757 System and method of initiating user notification for a wireless device
11/19/2013US8588756 Method and system for updating applications in mobile communications terminals
11/19/2013US8588755 Method for providing supplementary service control menu and system to provide the supplementary service control menu
11/19/2013US8588754 Personal call center
11/19/2013US8588752 System and method for creation and management of location information
11/19/2013US8588751 Extending WLAN signalling
11/19/2013US8588750 Method and apparatus for providing interactive services to users using unicast and broadcast wireless networks
11/19/2013US8588749 Data segmentation profiles
11/19/2013US8588744 Fraud prevention techniques
11/19/2013US8588738 Mobile access in a diverse access point network
11/19/2013US8588700 Method for setting data transmission parameters and communication device
11/19/2013US8588405 Method of communication between a communication server and a terminal
11/19/2013US8588402 Method and system for providing power and data over a voice grade/pots infrastructure for use in communicating with and/or controlling multiple remote network and non-network devices
11/19/2013US8588401 Method for automated handling of outbound contacts requiring assured connection to a live agent
11/19/2013US8588400 Category based organization and monitoring of customer service help sessions
11/19/2013US8588399 Call routing method: routing to out-of-network representative having ability to speak specific language, if interpreter of network and interpreter of entity are not available to take call
11/19/2013US8588398 Method and system for hierarchy based contact routing
11/19/2013US8588396 Method for reporting activity of multi-appearance call-center agent
11/19/2013US8588395 Customer service methods, apparatus and report/alert generation based on customer service call information
11/19/2013US8588394 Content switch for enhancing directory assistance
11/19/2013US8588393 Calling party name provisioning
11/19/2013US8588392 System for processing recorded messages
11/19/2013US8588391 Method and system for automatic update of a location profile
11/19/2013US8588390 Telephone conversation relay server, voice telephone conversation system, and voice telephone conversation relay method
11/19/2013US8588389 System for effecting a telephone call over a computer network without alphanumeric keypad operation
11/19/2013US8588374 Multi-use telephone test sets and related systems
11/19/2013US8588373 Telecommunication diagnostic information management
11/19/2013US8588213 Systems and methods for generating power in a communications system
11/19/2013US8588210 Method and apparatus for floor control in a communication system
11/19/2013US8588157 Methods and arrangements for a mobile communications network
11/19/2013US8588110 Verifiable device assisted service usage billing with integrated accounting, mediation accounting, and multi-account
11/19/2013US8588083 Method and apparatus for measuring voice quality in a packet network
11/19/2013US8588073 Voice and data exchange over a packet based network
11/19/2013US8587631 Facilitating communications using a portable communication device and directed sound output
11/14/2013WO2013170276A1 System and method for provision of a second line service to a telecommunications device using mixed protocols
11/14/2013WO2013169587A1 Seamless in-call voice notes
11/14/2013WO2013168356A1 Dial number processing device, dial number processing method and dial number processing program
11/14/2013WO2013167000A1 Mobile terminal and method for displaying short message thereof
11/14/2013WO2013166772A1 Method and apparatus for transmitting ringing message
11/14/2013US20130305247 Interpreting i/o operation requests from pageable guests without host intervention
11/14/2013US20130305162 Manual clicker application
11/14/2013US20130304477 Computer, Internet and Telecommunications Based Network
11/14/2013US20130303208 Method for transmitting data, particularly having multimedia contents, in a mobile communication network
11/14/2013US20130301823 Extracting social relations from calling time data
11/14/2013US20130301822 Parallel forking with aor chaining
11/14/2013US20130301821 Systems and arrangements for communicating with an automated interactive telecommunications service system
11/14/2013US20130301820 System and method for client interaction application integration
11/14/2013US20130301819 Method, system and device for call processing
11/14/2013US20130301818 Method and apparatus for controlling calling-party identification
11/14/2013US20130301817 Method and apparatus for controlling calling-party identification
11/14/2013US20130301816 Intelligent Mechanism to Automatically Discover and Notify a Potential Participant of a Teleconference
11/14/2013US20130301815 System and method for externally mapping an interactive voice response menu
11/14/2013US20130301814 System and method for externally mapping an interactive voice response menu
11/14/2013US20130301812 Message Backup Facilities
11/14/2013US20130301810 Inferring quality in ut calls based on real-time bi-directional exploitation of a full reference algorithm
11/14/2013US20130301809 Inferring quality in ut calls based on real-time bi-directional exploitation of a full reference algorithm
11/14/2013US20130301479 Internet Protocol (IP) Address Exchange Service
11/14/2013US20130301478 Method and apparatus for providing protection against spam
11/13/2013EP2663064A2 Method and system for operating communication service
11/13/2013EP2663057A2 Apparatus and method for displaying information of calling partner during call waiting in portable wireless terminal
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