Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
06/2013
06/27/2013US20130163404 Voip gateway device, control method thereof and voip
06/27/2013US20130162754 Audio-video multi-participant conference systems using pstn and internet networks
06/26/2013EP2608584A1 Mobile communication system, mobile station, switching center, and method for position registration for mobile station
06/26/2013EP2608512A1 Communication method in a telecommunications system
06/26/2013EP2608509A1 Private branch exchange, audio quality adjustment method, and non-transitory computer-readable medium in which audio quality adjustment program is stored
06/26/2013EP2608508A2 Multimodal communication method
06/26/2013EP2608507A1 Incoming call transfer management server, terminal device for call-back, and incoming call transfer system
06/26/2013EP2608506A1 A System And Method For Developing and monitoring IVR dialogs
06/26/2013EP2608505A2 Method for automatically calling back a user selecting an online advertisement and associated communication system
06/26/2013CN103181152A Incoming call transfer management server, terminal device for call-back, and incoming call transfer system
06/26/2013CN103181151A A call tracking system and a method performed by a call tracking system
06/26/2013CN103181150A Device and method for calculating battery standby time of mobile device
06/26/2013CN103181139A Indicating transfer in an ims network
06/26/2013CN103179536A Disconnected GPRS (General Packet Radio Service) automatic redialing method
06/26/2013CN103179291A Method and system for listening to downloaded ring back tone
06/26/2013CN103179290A Intelligent leasing and monitoring management system for taxies
06/26/2013CN103179289A Telecommunication service order system and telecommunication service order method
06/26/2013CN103179288A Method and system for displaying call information and device and terminal for pushing call displaying information
06/26/2013CN103179287A Call busy processing method and service platform device
06/26/2013CN103179286A Call control method and system
06/26/2013CN103179285A Ticket file collecting method and device
06/26/2013CN101873727B Terminal state updating method of terminal management system and terminal management system
06/26/2013CN101183963B Video signal communication control method and equipment
06/25/2013USRE44326 System and method of voice recognition near a wireline node of a network supporting cable television and/or video delivery
06/25/2013US8473423 Contact center expert identification
06/25/2013US8472972 Device, system, and method of physical context based wireless communication
06/25/2013US8472945 Event processing system
06/25/2013US8472935 Communication device
06/25/2013US8472934 Portable apparatus, method and user interface
06/25/2013US8472933 Communication device and call transfer method of same
06/25/2013US8472932 Information system with detachable information module
06/25/2013US8472931 Methods and systems for automatic communication line management based on device location
06/25/2013US8472929 Method and system for providing presence information
06/25/2013US8472928 System and methods for multi-tasking in a clientless mobile phone
06/25/2013US8472927 Dynamically configurable mobile device, cellular phones, and wireless networks
06/25/2013US8472925 On-demand, real-time interpretation system and method
06/25/2013US8472924 System and method for providing concierge services to a mobile device user
06/25/2013US8472923 Monitoring mobile phone communications
06/25/2013US8472919 Network based technique for obtaining operator identifier for mobile devices
06/25/2013US8472918 Multiple access internet portal revenue sharing
06/25/2013US8472617 Interaction between echo canceller and packet voice processing
06/25/2013US8472612 Call center customer queue shortcut access code
06/25/2013US8472611 Balancing multiple computer models in a call center routing system
06/25/2013US8472610 Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users
06/25/2013US8472609 Method and computer readable medium for geographic agent routing
06/25/2013US8472608 Method and system for providing directory assistance to erroneous telephone calls
06/25/2013US8472607 Method and system for providing directory assistance to erroneous telephone calls
06/25/2013US8472606 Methods and systems for directory information lookup
06/25/2013US8472605 Easy call abandon
06/25/2013US8472604 Systems and methods for call screening
06/25/2013US8472603 Remote monitoring of phone calls
06/25/2013US8472602 Conference waiting room method and apparatus
06/25/2013US8472601 Controlling the charging of a composite service
06/25/2013US8472600 System and method for providing signaling in a network environment
06/25/2013US8472599 Electronic device for blocking telephone calls
06/25/2013US8472591 System and method for facilitating a custom ring in connection with a call
06/25/2013US8472430 VoIP packet prioritization
06/25/2013US8472352 Method for achieving a call-waiting functionality in a communication network
06/25/2013US8472327 Apparatus and method for testing and fault isolation in a communication network
06/25/2013US8471888 Methods and systems for mobile telepresence
06/25/2013CA2655879C System and method for transition of association between communication devices
06/25/2013CA2530888C Method and system for providing network synchronization with a unified messaging system
06/23/2013CA2811572A1 Method and apparatus for coordinating answered call status
06/20/2013WO2013090629A1 Non-cellular wireless entertainment phone, system and architecture
06/20/2013WO2013090492A1 System and method for servicing a call
06/20/2013WO2013090167A1 Systems and methods of providing communications services
06/20/2013WO2013089757A1 Method and apparatus for reducing the power of a signal electromagnetically coupled from a plc medium to a dsl medium
06/20/2013WO2013089605A1 Classification of the intercepted internet payload
06/20/2013WO2013089236A1 Communication system and terminal device
06/20/2013WO2013088739A1 Communication monitoring system and program
06/20/2013WO2013087443A1 Three-pole lightning arrestor integrated into a residential gateway with lightning impact detector
06/20/2013WO2013086994A1 Method to select active channels in audio mixing for multi-party teleconferencing
06/20/2013WO2013086860A1 Junk voice message filtering method, filtering device and filtering system
06/20/2013WO2013086840A1 Method and device for realizing seamless switch from two-party call to conference
06/20/2013WO2013086807A1 Method, device and system for alarm clock data exchange
06/20/2013WO2013086703A1 Method for controlling portable apparatus used in telecommunication network, and associated portable apparatus
06/20/2013WO2013060940A3 Method and apparatus for increasing the functionality of a user device in a locked state
06/20/2013US20130157728 Method for controlling a portable apparatus used in a telecommunication network, and associated portable apparatus
06/20/2013US20130157633 Effective contact-communication systems and methods
06/20/2013US20130157631 Systems and methods for handling incoming calls on a media device
06/20/2013US20130157628 Smart phone based electronic fence system
06/20/2013US20130156179 Method and system for routing calls based on a language preference
06/20/2013US20130156178 Method and system for managing interactive communications campaigns
06/20/2013US20130156177 Call control across multiple interfaces
06/20/2013US20130156176 Call treatment based on user association with one or more user groups
06/20/2013US20130156175 Method and apparatus for enabling voice discussions among independent and simultaneous users of data content
06/20/2013US20130156166 Transparent voice registration and verification method and system
06/20/2013US20130156024 Voice-Over-IP Enabled Chat
06/20/2013US20130155909 Methods and apparatus to provide a network-based caller identification service in a voice over internet protocol network
06/20/2013DE102008045853B4 Vereinigte Leitung und Steuerung einer Vielzahl von Heterogenen Systemen, welche die Funktionsfähigkeit von Callcentern unterstützen United management and control of multiple heterogeneous systems that support the functioning of call centers
06/19/2013EP2605500A1 Visual feedback of audio input levels
06/19/2013EP2605494A1 Methods and devices to automatically retrieve, parse and transcode voice messages
06/19/2013EP2605491A1 Method for initiating a conversation
06/19/2013EP2605489A1 Device and method for calculating battery standby time of mobile device
06/19/2013EP2605208A1 Approach for arbitrating subscription conflicts in package-based subscriptions
06/19/2013EP2604080A1 Automatic place detection
06/19/2013EP2604057A1 Apparatus and method for evaluating voice quality in a mobile network
06/19/2013EP2604028A1 Web-telco convergence comprising downloading script commands to user terminals
06/19/2013EP2603999A1 System and method of diagnosis of incidents and technical support regarding communication services
06/19/2013DE202013004693U1 Steuerung für ein Telefonsystem und entsprechendes Telefonsystem Control for a telephone system and corresponding telephone system
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