Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
09/2013
09/26/2013US20130251137 Call mapping systems and methods using variance algorithm (va) and/or distribution compensation
09/26/2013US20130251136 Im to phone escalation for customer support
09/26/2013US20130251135 Operating management of a call center
09/26/2013US20130251134 Systems and Methods for Providing ENUM in an LNP Environment
09/26/2013US20130251133 Establishing a connection to a called terminal being connected to different networks
09/26/2013US20130251132 Beaming to the next conference or between concurrent conferences
09/26/2013US20130251131 Method and apparatus for network maintenance and supervision of a controlled display portion
09/26/2013US20130251130 System and Method for Control of Communications Connections and Notifications
09/26/2013US20130251129 Cloud computing call centers
09/26/2013US20130251126 System and method for supporting self service and associated agent-assisted service call routing
09/26/2013US20130251122 Automatic Incubation and Revival of Messages in Message Systems
09/26/2013US20130251118 Computer-Implemented System And Method For Processing Caller Responses
09/26/2013US20130251117 System and Method for the Automatic Selection of Interfaces
09/26/2013US20130251116 Terminating A Call According To Reverse Signaling Data
09/26/2013US20130251114 System for providing telephony and data services
09/26/2013US20130250817 Method of passing signal events through a voice over ip audio mixer device
09/26/2013US20130250816 System and Method for Communications in a Multi-Platform Environment
09/26/2013US20130250035 Analytic recording of conference sessions
09/25/2013EP2642735A1 Method and device for detecting at least one bridged tap within a telecommunication line
09/25/2013EP2642734A1 Beaming To The Next Conference Or Between Concurrent Conferences
09/25/2013EP2642733A1 Network device, called terminal and method for processing third-party call
09/25/2013EP2641388A1 Reverse look up monitoring system
09/25/2013EP2641338A1 MODULAR UNIT FOR SIMULATING PERFORMANCE IN MULTI-LINES DIGITAL SUBSCRIBER LINE (xDSL) SYSTEM
09/25/2013CN1582596B Method, apparatus and arrangement in telecommunication network for providing control over and enabling advanced service and user interfaces in mobile telephone
09/25/2013CN103329515A External input apparatus, communication terminal, display data sharing system and computer readable information recording medium
09/25/2013CN103329511A Method and apparatus for controlling sessions from one or more devices
09/25/2013CN103329509A Location search system, portable information terminal, location search method, and recording medium which records location search program
09/25/2013CN103327200A Complete-interactive customer service system based on cloud computing and method thereof
09/25/2013CN103327199A Method, device and system for achieving out calling
09/25/2013CN103327198A System and method for verifying callers of telephone call-in centers
09/25/2013CN103327197A Method and system for automatic calling of mobile phone operation interfaces
09/25/2013CN103327196A Method for telephone access and system thereof
09/25/2013CN103327150A Special tool for test wires for telephone system maintenance
09/24/2013US8543708 System and method for establishing and maintaining a connection between devices
09/24/2013US8543704 Method and apparatus for multimodal voice and web services
09/24/2013US8543681 Network topology discovery systems and methods
09/24/2013US8543405 Method of operating a speech dialogue system
09/24/2013US8543161 Method and apparatus for managing mobile terminal events
09/24/2013US8543101 Wireless communication system, wireless base station, mobile station, and wireless communication method
09/24/2013US8543100 Method of managing mobility management layer of a mobile device
09/24/2013US8543098 Apparatus and method for securely providing communications between devices and networks
09/24/2013US8543097 Service escrowed transportable wireless event reporting system
09/24/2013US8543095 Multimedia services include method, system and apparatus operable in a different data processing network, and sync other commonly owned apparatus
09/24/2013US8543094 System and method for configuring devices for wireless communication
09/24/2013US8543092 Access method of network terminals, access system and gateway
09/24/2013US8543080 Method of downloading data in a radio communications system
09/24/2013US8542816 Independent customer service agents
09/24/2013US8542814 Methods and systems for speed dialing
09/24/2013US8542813 Method and system for providing a camp-on service in telecommunications
09/24/2013US8542812 Conference-call participant-information processing
09/24/2013US8542811 Recursive identification of individuals for casual collaborative conferencing
09/24/2013US8542810 Automatic rejoining of conferences
09/24/2013US8542809 Method and system for alphanumeric indexing for advertising with cloud computing
09/24/2013US8542808 Contact image selection and association method and system for mobile device
09/24/2013US8542807 Method and apparatus for establishing a data link based on a pots connection
09/24/2013US8542675 Customizability of event notification on telephony-enabled devices
09/24/2013US8542660 Intelligent delivery agent for short message distribution center
09/24/2013US8542606 Method and device for predicting message recipients
09/24/2013US8542097 Systems and methods for transmitting information, alerts, and/or comments to participants based on location information
09/24/2013CA2578498C A user-defined priority call router
09/19/2013WO2013137853A1 Common-mode based diagnostics
09/19/2013WO2013137852A1 Apparatus, systems and methods of common-mode rejection ratio based diagnostics
09/19/2013WO2013137850A1 Methods and systems for characterizing line micro-filter states & positioning line faults relative to a network interface device
09/19/2013WO2013137035A1 Communication control device, communication system, and communication control method
09/19/2013WO2013136613A1 Information processing apparatus, wireless communication apparatus, and information processing method
09/19/2013WO2013135624A1 Method and system for diagnostics and troubleshooting in home network deployments
09/19/2013US20130246275 Enhanced communication platform and related communication method using the platform
09/19/2013US20130246053 System for analyzing interactions and reporting analytic results to human operated and system interfaces in real time
09/19/2013US20130244632 Mobile device applications for computer-telephony systems
09/19/2013US20130244626 Mobile communication devices
09/19/2013US20130244623 Updating Contact Information In A Mobile Communications Device
09/19/2013US20130244622 Method and System for Transferring Mobile Device Contact Information
09/19/2013US20130244619 Intelligent text message to speech system and method for visual voicemail
09/19/2013US20130244618 Systems And Methods For Audio Reminder Messages
09/19/2013US20130244567 Information Processing Apparatus and Method, Information Processing System, and Transmission Medium
09/19/2013US20130243181 System For Presenting Scripts To A Contact
09/19/2013US20130243180 Communication device for establishing automated call back using queues
09/19/2013US20130243179 Contact center agent filtering and relevancy ranking
09/19/2013US20130243178 Method for implementing a telephone communication with a telephone communication subscriber
09/19/2013US20130243177 Systems and methods to confirm initiation of a callback
09/19/2013US20130243176 Providing audio content to a device
09/19/2013US20130243175 Efficient interpreter profiling to obtain accurate call-path information
09/19/2013US20130243174 Methods, apparatus, and computer program products for providing dynamic replacement communication identification service
09/19/2013US20130243170 Method For Providing a Beacon to Ensure Delivery of Automated Messages Over a Telephone or Voice Messaging System
09/19/2013US20130243169 Automatic contact center administration updates based on acceptance of a broadcast request
09/19/2013US20130243167 Method and testing system for testing an analogue front end
09/19/2013US20130243049 Systems and methods for a transceiver to transmit or receive test information over a communication channel using multicarrier modulation
09/19/2013US20130242808 Method, Terminal and Voice Memory for Storing Voice Messages in a Communication Network
09/19/2013DE112011103893T5 Verbessern der Skalierbarkeit einer Mehrpunktkonferenz für sich am gleichen Ort befindliche Teilnehmer Improve the scalability of a multi-point conference for participants located in the same place
09/19/2013DE10220556B4 Fernzusammensetzung von Nachrichten für verteilte Anwendungen Remote composition of messages for distributed applications
09/18/2013EP2640128A1 Mobile communication system for SRVCC
09/18/2013EP2640126A1 Core network and communication system
09/18/2013EP2640101A1 Method and system for processing media messages
09/18/2013EP2640050A1 Method and apparatus for the efficient transmission of multimedia streams for teleconferencing
09/18/2013EP2640049A1 Method for transmitting a voice mail message in a telecommunications network system, communication terminal device and voice mail server
09/18/2013EP2640048A1 Passive optical network terminal, system and method for testing subscriber lines
09/18/2013EP2639979A1 Method and system for diagnostics and troubleshooting in home network deployments
09/18/2013EP2638677A1 Indicating transfer in an ims network
09/18/2013EP2503757B1 System and method for managing emergency requests
09/18/2013CN103312906A Method and device for realizing teleconference
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