Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
04/2013
04/03/2013CN103024218A Processing method for system to broadcast job number after call center successfully distributes seat and system for achieving processing method
04/03/2013CN103024217A Method for realizing customer service and customer service system
04/03/2013CN103024216A Outbound strategy implementation method and device based on rule engine
04/03/2013CN103024215A Method for realizing verbal strategy flow via HTML (hypertext markup language) script
04/03/2013CN103024214A Method for incoming call filtration
04/03/2013CN103024213A Method and device for providing personalized information and service for users
04/03/2013CN103024212A Method, terminal and system for providing voice service
04/03/2013CN103024211A Method and system for reminding contact person and terminal device
04/03/2013CN103024210A Consecutive buffer memory method and device in calling central server
04/03/2013CN103024209A Power emergency converged communication dispatching command system
04/03/2013CN103024208A Prompting method of communication event of telecommunication equipment, server and electronic equipment
04/03/2013CN103024207A Method and system for query processing of post-paid package expense and service decomposition server
04/03/2013CN103024206A Method for preventing suspected telephone fraudulence on basis of telecommunication network
04/03/2013CN103023678A Call service emergency method, device and system
04/03/2013CN103023666A System and method for a conference server architecture for low delay and distributed conferencing applications
04/03/2013CN103020732A Method for estimating tourists in scenic spot based on mobile communication technology
04/03/2013CN101019410B DSL data collection system
04/02/2013US8412817 Load balancing voicemail server system
04/02/2013US8412740 System and method for the transformation and canonicalization of semantically structured data
04/02/2013US8412175 Cross domain notification
04/02/2013US8412174 Call note management on communication device
04/02/2013US8412173 Method and system for providing a contact attempt service
04/02/2013US8412172 Method and apparatus for interactive audience participation at a live entertainment event
04/02/2013US8412171 Voice group sessions over telecommunication networks
04/02/2013US8412170 Apparatus for a receiving party
04/02/2013US8412167 Wireless communication system that selects and broadcasts FM media streams on a per-base station basis
04/02/2013US8412166 Location based system with contextual locator and method of operation thereof
04/02/2013US8412164 Communications system that provides user-selectable data when user is on-hold
04/02/2013US8412153 Data volume reporting for multimedia broadcast/multimedia service groups
04/02/2013US8411845 Handheld electronic device having improved phone call log, and associated method
04/02/2013US8411844 Method for controlling abandonment rate in outbound campaigns
04/02/2013US8411843 Next agent available notification
04/02/2013US8411842 Intelligent communication routing
04/02/2013US8411841 Real-time agent assistance
04/02/2013US8411840 Method of unifying control of contact center system
04/02/2013US8411839 System and method for providing enhanced client satisfaction during phone interactions by intelligent automatic call routing
04/02/2013US8411838 Call amount estimating method
04/02/2013US8411837 Enhanced directory assistance system with voice over IP call handling
04/02/2013US8411836 Forwarding apparatus, telephone server, forwarding method, and forwarding system
04/02/2013US8411835 Methods and apparatus to manage conference calls
04/02/2013US8411834 Device-to-device call disposition
04/02/2013US8411833 Call abuse prevention for pay-per-call services
04/02/2013US8411675 Data device to speech service bridge
04/02/2013US8411668 Method and apparatus for staggering internet protocol teleconferencing calls
04/02/2013US8411595 System and method for providing reservationless conferencing
04/02/2013US8411578 Systems and methods for proactive management of a communication network through monitoring a user network interface
04/02/2013US8411576 Route control system and route control method in a switching apparatus
04/02/2013CA2618364C System and method for call initiation using availability information
03/2013
03/29/2013CA2753963A1 Emergency call indicator
03/28/2013WO2013042616A1 Information distribution system, distribution condition processor, match decision device, information distribution method, distribution condition processing method, and computer program
03/28/2013WO2013041328A1 Power adaptation avoidance during crosstalk measurements
03/28/2013WO2013040832A1 Method, device and system for enabling the operator inserting calling in switchboard service
03/28/2013WO2013017947A3 Method and apparatus of call to busy subscriber establishment
03/28/2013WO2013010065A3 Phone with multi-portal access for display during incoming and outgoing calls
03/28/2013WO2012122172A3 Assessing environmental characteristics in a video stream captured by a mobile device
03/28/2013US20130080550 Voice instant messaging
03/28/2013US20130080252 Personal Directory Services With Directed Communication
03/28/2013US20130077775 Implementing a network of intelligent virtual service agents to provide personalized automated responses
03/28/2013US20130077774 Temporal incoming communication notification management
03/28/2013US20130077771 System and Method of Dialog Trajectory Analysis
03/28/2013US20130077770 Method for designing an automated speech recognition (asr) interface for a customer call center
03/27/2013EP2574137A1 Method and device for forking call request to called user address
03/27/2013EP2574051A1 Method, device and system for processing cascade conference sites in cascade conference
03/27/2013EP2574028A1 Processing method and device for waiting overtime of queue request
03/27/2013EP2574021A2 System effective to demodulate a modulated code and provide content to a user
03/27/2013EP2574020A2 System effective to modulate a code and provide content to a user
03/27/2013EP2574019A2 Device effective to modulate a code and to provide content to a user
03/27/2013EP2574018A1 Telephone terminal enabling easy contact with another terminal located nearby
03/27/2013EP2574003A1 Rules based real-time communication system
03/27/2013EP2573946A1 Power adaptation avoidance during crosstalk measurements
03/27/2013EP2572523A1 Dynamic call routing for real-time handling of inbound voice calls on mobile phones
03/27/2013EP2572504A1 Multiple-site drawn-image sharing apparatus, multiple-site drawn-image sharing system, method executed by multiple-site drawn-image sharing apparatus, program, and recording medium
03/27/2013EP2572499A1 Encoder adaption in teleconferencing system
03/27/2013EP2572498A1 Certified communications system and method
03/27/2013EP2572356A1 Method and arrangement for processing of speech quality estimate
03/27/2013CN202841303U Wireless user far-end device for call access
03/27/2013CN202838415U Logistic information movable query system
03/27/2013CN1842109B Method for implementing audio telephone and central conversion processor
03/27/2013CN103004261A 移动通信方法和移动通信系统 The mobile communication method and a mobile communication system
03/27/2013CN103004230A Control capabilities for information recording sessions
03/27/2013CN103004187A Multiple-site drawn-image sharing apparatus, multiple-site drawn-image sharing system, method executed by multiple-site drawn-image sharing apparatus, program, and recording medium
03/27/2013CN103004175A Transferring a call from a first fixed communication terminal situated in a local network to a second fixed communication terminal of this same local network
03/27/2013CN103002446A Method and device for intercepting call
03/27/2013CN103002167A Mobile terminal, conference server and conference control method
03/27/2013CN103002166A Interactive voice response method, interactive voice response system and interactive voice response equipment
03/27/2013CN103002165A Method for predicting short-term telephone traffic of power supply service center
03/27/2013CN103002164A Telephone traffic forecasting method of electric power call center
03/27/2013CN103001991A Communication method, communication system and communication terminals for electronic commerce
03/27/2013CN101953141B System and method for implementing overreaching of caller information display
03/27/2013CN101686449B Method and device for realizing color vibration service and communication system
03/27/2013CN101626275B Method and device for detecting system fault
03/27/2013CN101521702B Multimedia personalized call method and communication terminals
03/27/2013CN101491071B Management of telephone call routing using a directory services schema
03/27/2013CN101455067B Method, emergency system and emergency call center for handling emergency calls from a communication terminal
03/27/2013CN101416159B Communication terminal, user data transferring system and user data transferring method
03/27/2013CN101305591B Dynamic call characteristic control on a per call basis
03/27/2013CN101170767B Controlling communication link of mobile terminal
03/26/2013US8407759 Device, method, and system for secure mobile data storage
03/26/2013US8407381 Keypad de-bouncing apparatus and method
03/26/2013US8407305 System and method for pushing information from a mobile computer to another device
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