Patents
Sitemap › H04 - Electric communication technique › H04M - Telephonic communication › H04M 3 - Automatic or semi-automatic exchanges
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
10/2012
10/23/2012US8295811 System and method for mobile phone activation
10/23/2012US8295472 System and method for incorporating customer hang-ups and web submissions into a phonecall-based support workflow
10/23/2012US8295471 Selective mapping of callers in a call-center routing system based on individual agent settings
10/23/2012US8295470 System and procedure for commercial communications
10/23/2012US8295469 System and method of determining call treatment of repeat calls
10/23/2012US8295468 Optimized method to select and retrieve a contact center transaction from a set of transactions stored in a queuing mechanism
10/23/2012US8295466 Technique for continually assisting a user during an information assistance call
10/23/2012US8295465 Systems and methods to connect members of a social network for real time communication
10/23/2012US8295464 Method, system and apparatus for implementing ringback tone service
10/23/2012US8295463 Method and system for decoupling a calling application from an external application
10/23/2012US8295462 Alerting a participant when a topic of interest is being discussed and/or a speaker of interest is speaking during a conference call
10/23/2012US8295461 Method and apparatus for re-originating calls
10/23/2012US8295457 System and method for controlling free phone calls through an institutional phone system
10/23/2012US8295450 Wireless messaging system
10/23/2012US8295444 Systems and methods for performing loop analysis based on un-calibrated single-ended line testing
10/23/2012US8295208 Method and system for providing communication control functionality at a remotely located site using a distributed feature architecture
10/23/2012US8292740 Banning verbal communication to and from a selected party in a game playing system
10/23/2012CA2419715C Method and system for facilitation of wireless e-commerce transactions
10/18/2012WO2012142345A1 Methods for providing self-support services using information from a viral source
10/18/2012WO2012140657A1 Call initiation system and method
10/18/2012WO2012140347A1 Evaluation of the voice quality of a coded speech signal
10/18/2012WO2012140163A1 Authorising a user to participate in a conference conducted over a communication network
10/18/2012WO2012139365A1 Method and device for constructing short message
10/18/2012WO2012139353A1 Call implementation method and system, office system and enterprise switchboard system
10/18/2012US20120264410 Advanced voice and data operations in a dual-mode mobile data communication device
10/18/2012US20120264405 Verification of transactional integrity
10/18/2012US20120264398 Electronic device and unlocking method thereof
10/18/2012US20120264395 Methods and systems for routing calls at a call center based on spoken languages
10/18/2012US20120264366 Computer based multi-channel radio system and user interface
10/18/2012US20120263293 Dynamic update of skills database
10/18/2012US20120263292 Dynamic message context driven application assembly for customer service agent productivity applications
10/18/2012US20120263291 Adaptive, self-learning optimization module for rule-based customer interaction systems
10/18/2012US20120263290 Call center system with assisted-configuration and method of operation thereof
10/18/2012US20120263289 Call center system with redundant components and method of operation thereof
10/18/2012US20120263288 Background noise effects
10/18/2012US20120263287 System and Method for Reconnecting a Device to a Group Call
10/18/2012US20120263286 Method, device and system for call establishment
10/18/2012US20120263285 Systems, methods, and media for disambiguating call data to determine fraud
10/18/2012US20120263282 Programmable Caller ID
10/18/2012US20120263281 Personal home voice portal
10/18/2012US20120263280 Call center system with graphical user interface and method of operation thereof
10/18/2012US20120263216 Systems and methods for characterizing transmission lines using broadband signals in a multi-carrier dsl environment
10/18/2012US20120263172 Method and system for routing and security for telephone calls over a packet-switched network
10/18/2012US20120263168 Communication System and Method
10/18/2012DE102007037194B4 Stabilisierung der Leistungsfähigkeit für Mehrträger-DSL Stabilization of performance for multicarrier DSL
10/18/2012CA2832949A1 Methods for providing self-support services using information from a viral source
10/17/2012EP2512164A1 Method, device and system for realizing intelligent network service
10/17/2012EP2512112A1 Building communication system with at least one door station and at least one residence station
10/17/2012EP2512111A1 Method and device for notifying parties to a communication in a communication network
10/17/2012EP2510676A1 Method and system for personalizing unavailability messages
10/17/2012EP2510662A1 Establishing a communication session
10/17/2012EP2510465A1 Method and apparatus for presenting a first-person world view of content
10/17/2012CN1820493B Method, system, and device for specifying selective override of do-not-disturb functionality
10/17/2012CN102742266A Information processing device, terminal device, information processing system, method of control of information processing device, control program, and computer-readable recording medium whereupon the program is recorded
10/17/2012CN102742253A Communication system,communication terminal,server,communication method, and program
10/17/2012CN102742248A Short message receiving method for fixed network terminal, communication system and IP short message gateway
10/17/2012CN102740168A Method and system for realizing call, office system and enterprise switchboard system
10/17/2012CN102739883A Apparatus for realizing voice service in game and realization method thereof
10/17/2012CN102739882A Seating system, seating system client and processing method of seating system client
10/17/2012CN102739881A Method for carrying out summarizing after conversation and apparatus thereof
10/17/2012CN102739880A Visual telephone navigation method based on mobile internet
10/17/2012CN102739879A Mobile speech attendant access
10/17/2012CN102739878A Method for acquiring calling information under soft switching architecture and next generation network (NGN) system
10/17/2012CN102739877A End user information sharing method, calling method, and server
10/17/2012CN102739876A Device for testing function of telephone exchange
10/17/2012CN102739875A Detection method for voice gateway device
10/17/2012CN102739722A Method and system for realizing voice microblog
10/17/2012CN101997712B Method, device and system for managing terminals
10/17/2012CN101867638B Automatic sorting method and terminal
10/17/2012CN101582952B Multimedia dispatching and command system
10/17/2012CN101420432B Implementing method, system and apparatus for IMS listening
10/17/2012CN101287257B Service tracking method, system and server
10/16/2012US8291077 Provision of services over a common delivery platform such as a mobile telephony network
10/16/2012US8291027 Method and network node for uploading media content from a user device to at least one network entity
10/16/2012US8290810 Realtime surveying within mobile sponsored content
10/16/2012US8290522 Messaging via a coded business card and mobile telephone
10/16/2012US8290515 Method and system to monitor and control devices utilizing wireless media
10/16/2012US8290481 Events notification and functions selection mechanisms in a wireless device
10/16/2012US8290479 Methods, systems, and computer program products for schedule management based on locations of wireless devices
10/16/2012US8290433 Method and system for securing transactions made through a mobile communication device
10/16/2012US8290139 Method and apparatus for maintaining dynamic queues in call centers using social network information
10/16/2012US8290136 Conference material bot method and apparatus
10/16/2012US8290135 Systems and methods for facilitating conference calls using security keys
10/16/2012US8290134 Managing conference calls via a talk queue
10/16/2012US8290132 Communications history log system
10/16/2012US8290123 Gateway and method for detecting a communication link between a called telephone and a telephone switch
10/16/2012US8290122 Method and device for estimating properties of a telecommunication transmission line
10/16/2012US8289974 Clearinghouse server for internet telephony and multimedia communications
10/16/2012US8289951 Communications gateway with messaging communications interface
10/16/2012US8289890 Printing apparatus and method of connecting same
10/16/2012US8289876 Method and device for provision and efficient utilization of resources for generating and outputting information in packet-oriented networks
10/16/2012US8289369 Distributed real-time media composer
10/16/2012CA2693241C Personal call center
10/11/2012WO2012138863A1 System and method for remotely distributing firmware upgrades to large numbers of distributed devices
10/11/2012WO2012138683A2 Delivery of alarm system event data and audio
10/11/2012WO2012138479A1 Support for wireless radio device in multiple wireless regulatory domains
10/11/2012WO2012137644A1 Mobile communication method, service control network device, and node for mobile management
10/11/2012WO2012136285A1 A bypass detection system with number masking
10/11/2012WO2012136020A1 Agent system, agent system client terminal and processing method
10/11/2012WO2012097168A3 Unified access and management of events across multiple applications and associated contacts thereof
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