| Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881) |
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| 12/20/2012 | WO2012173225A1 Priority communication system |
| 12/20/2012 | WO2012173200A1 Wireless communications system and message notification method |
| 12/20/2012 | WO2012173199A1 Communications system and information notification method |
| 12/20/2012 | WO2012172763A1 Wireless communication apparatus, information processing apparatus, communication system, and control method for wireless communication apparatus |
| 12/20/2012 | WO2012172416A1 Terminal based interactive voice response system with information prioritization |
| 12/20/2012 | WO2012171355A1 Calling center system and calling processing method thereof |
| 12/20/2012 | WO2012171350A1 Method and system for implementing callback service |
| 12/20/2012 | WO2012171347A1 Call processing method, device and system |
| 12/20/2012 | WO2012171304A1 Tty test method and system of mobile terminal |
| 12/20/2012 | WO2012171290A1 Transfer inquiry method, application server, service terminal, and system |
| 12/20/2012 | WO2012171259A1 Blind transfer method and device |
| 12/20/2012 | WO2012171254A1 Terminal and method thereof for implementing boot/shutdown setting by user |
| 12/20/2012 | US20120322417 Systems And Methods For Audio Reminder Messages |
| 12/20/2012 | US20120322405 Communication assistance system and method |
| 12/20/2012 | US20120321196 Information processing apparatus, information processing method, information processing program, and mobile terminal apparatus |
| 12/20/2012 | US20120321073 Goal-based estimated wait time |
| 12/20/2012 | US20120321072 Routing of contacts in contact centers |
| 12/20/2012 | US20120321071 Technical support agent and technical support service delivery platform |
| 12/20/2012 | US20120321070 Systems and methods for managing multi-tenant callback services |
| 12/20/2012 | US20120321069 Networked contact center |
| 12/20/2012 | US20120321068 Controlling a test load throttle |
| 12/20/2012 | US20120321067 Call Routing System and Method of Using the Same |
| 12/20/2012 | US20120321065 System and method for improved directory assistance including re-dial feature |
| 12/20/2012 | US20120321064 System and Method Employed by Answering Service to Dynamically Shield Against Unwanted Telephonic Contact Attempts |
| 12/20/2012 | US20120321063 Contact-centric user-interface for computing devices |
| 12/20/2012 | US20120321062 Telephonic Conference Access System |
| 12/20/2012 | US20120321061 Methods, Systems, and Products for Locating File |
| 12/20/2012 | US20120321056 On-Hold Message System |
| 12/20/2012 | US20120321053 Communications via a media content device |
| 12/20/2012 | US20120321052 System and method for selecting a content delivery network |
| 12/20/2012 | DE19983300B3 System und Verfahren zum Quantifizieren des Grads eines Gleichgewichts zwischen den Vorwärtsverbindungs- und den Rückwärtsverbindungs-Kanälen System and method for quantifying the degree of a balance between the forward link and the reverse link channels |
| 12/20/2012 | DE102012001003A1 zielbasierte geschätzte Wartezeit goal-based estimated waiting time |
| 12/20/2012 | CA2839374A1 Call processing method, device and system |
| 12/19/2012 | EP2536118A2 Providing resilient digital telephony services for wireless devices |
| 12/19/2012 | EP2536116A1 Method and system for creating conference calls from messages |
| 12/19/2012 | EP2536115A1 Initiating a communication via a media content device |
| 12/19/2012 | EP2536114A1 Method and apparatus for implementing call transfer by voice extensible markup language |
| 12/19/2012 | EP2536113A1 Shadow network for bypass detection |
| 12/19/2012 | EP2536073A1 Prioritizing Lawful Intercept Sessions |
| 12/19/2012 | EP2534859A1 Simultaneous conference calls with a speech-to-text conversion function |
| 12/19/2012 | EP2534822A1 Portable continuity object |
| 12/19/2012 | EP2534821A1 System and method for mobile monitoring of non-associated tags |
| 12/19/2012 | EP2534820A1 Common routing |
| 12/19/2012 | EP2534819A2 System for indicating priority levels for transaction and task engagement in a call center |
| 12/19/2012 | CN202617229U Outgoing call system |
| 12/19/2012 | CN202617222U Novel telephone channel testing device |
| 12/19/2012 | CN1835610B PoC communication server apparatus, terminal apparatus and PoC communication method |
| 12/19/2012 | CN102835099A Group generating device |
| 12/19/2012 | CN102835098A Hold detection and handling |
| 12/19/2012 | CN102833433A Conversation system and conversation methods using same |
| 12/19/2012 | CN102833432A Method, device and system for forwarding incoming calls |
| 12/19/2012 | CN102833431A Method and device for processing voice mailbox |
| 12/19/2012 | CN102833430A Mobile voice cloud translation system |
| 12/19/2012 | CN102833429A Call center system and call processing method thereof |
| 12/19/2012 | CN102833428A Method for displaying menu options in automatic voice service, and communication terminal |
| 12/19/2012 | CN102833427A Method and device for displaying G (global system of mobile communication) group user information based on IVPN (integrated virtual private network) service |
| 12/19/2012 | CN102833426A Pickup method |
| 12/19/2012 | CN102833425A Parallel position method |
| 12/19/2012 | CN102833413A System and method for setting e-mail to automatically forward missed call and new short message through information |
| 12/19/2012 | CN101931715B Customer service system and cross-platform monitoring method therein |
| 12/19/2012 | CN101707593B Conference system based on tree-shaped servers, PC client sides and telephone terminals |
| 12/19/2012 | CN101668092B Method for realizing supplementary service dialing tone by network multimedia terminal and device |
| 12/19/2012 | CN101605342B Method, system and device for monitoring communication contents in IMS network |
| 12/19/2012 | CN101369919B Message sequence management of enterprise based correlated events |
| 12/19/2012 | CN101150451B A monitoring system for single board status of network device and its monitoring method |
| 12/19/2012 | CN101068276B Method and system for lowering energy consumption |
| 12/18/2012 | US8335686 Method and apparatus of audio switching |
| 12/18/2012 | US8335543 Content management in wireless devices with saving of content settings |
| 12/18/2012 | US8335501 Controlling functions of mobile communications devices |
| 12/18/2012 | US8335500 Notification of access control request and explanation indicative of the access control request on a communication device |
| 12/18/2012 | US8335499 Apparatus and methods for controlling dedicated data transmit mode in a mobile computing device |
| 12/18/2012 | US8335495 Displaying business directory information on a mobile handset |
| 12/18/2012 | US8335494 Provisioning of callback reminders on a vehicle-based computing system |
| 12/18/2012 | US8335308 Method, system, and apparatus for attenuating dual-tone multiple frequency confirmation tones in a telephone set |
| 12/18/2012 | US8335307 System and method for improved directory assistance including re-dial feature |
| 12/18/2012 | US8335306 Customer controlled hotline |
| 12/18/2012 | US8335305 Monitoring and overriding features for telephone service system |
| 12/18/2012 | US8335303 System and method for telephone call control |
| 12/18/2012 | US8335300 Personalizing computerized customer service |
| 12/18/2012 | US8335299 System and method for capturing, sharing, annotating, archiving, and reviewing phone calls with related computer video in a computer document format |
| 12/18/2012 | US8335221 Method for listening to signal tone from a called party by a calling party during network interworking |
| 12/18/2012 | US8335187 Routing mobile voice calls |
| 12/18/2012 | CA2456489C An improved decoding and processing system for advanced determination and display of city and state caller information |
| 12/17/2012 | CA2774360A1 Method and system for creating conference calls from messages |
| 12/17/2012 | CA2774089A1 Communications via a media content device |
| 12/13/2012 | WO2012170958A1 Electronic queuing systems and methods |
| 12/13/2012 | WO2012170064A1 Systems and methods for call handling using a group profile |
| 12/13/2012 | WO2012169402A1 Receiving device and method, information distribution device and method, and information distribution system |
| 12/13/2012 | WO2012169166A1 Communication-device automatic setting method and system |
| 12/13/2012 | WO2012168712A1 Capturing media data on redirected calls for a multi - service telephony user |
| 12/13/2012 | WO2012168656A1 System and method for managing an incoming call |
| 12/13/2012 | WO2012167643A1 Telephone conference system and method |
| 12/13/2012 | WO2012167628A1 Implementation method and system for announcement color ring back tone service |
| 12/13/2012 | WO2012167439A1 Method, appratus and communication device for signal transmission to measure lines |
| 12/13/2012 | WO2009098665A3 A telephonic automated action system |
| 12/13/2012 | US20120315884 Mobile device access of location specific images from a remote database |
| 12/13/2012 | US20120315873 Lock code recovery system |
| 12/13/2012 | US20120314846 Methods and apparatus to display service quality to a user of a multiple mode communication device |
| 12/13/2012 | DE19928256B4 Verfahren und Anordnung zum Aufbau einer Kommunikationsverbindung Method and arrangement for establishing a communications link |
| 12/13/2012 | DE112010004422T5 Korrelieren von Protokolldateien eines Telefonanrufs unter Verwendung einesSprachspektrogramms (Voice Print) Correlating log files on a call using a voice spectrogram (Voiceprint) |