Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
09/2012
09/12/2012EP2497259A1 Emergency signalling in an ip multimedia subsystem network
09/12/2012EP2497258A1 Conference call system, method, and computer program product
09/12/2012EP2497257A1 Personalized call management
09/12/2012EP2497256A1 Reducing computational complexity during user data analysis
09/12/2012CN202435476U System for receiving and transmitting information by public switched telephone network (PSTN)
09/12/2012CN202435475U Multifunctional phone wire tracker
09/12/2012CN202433989U Automatic coffee beverage dispenser with mobile payment function
09/12/2012CN102668531A System for location dependent setup of telephone conference
09/12/2012CN102665019A Order transmission method
09/12/2012CN102665018A Call processing method, system and computer telephony integration pool
09/12/2012CN102665017A Taxi hiring method and system
09/12/2012CN102665016A User-defined interactive voice question-answer implementation method based on cloud computing
09/12/2012CN102665015A Telephone booking system for hospital outpatient service
09/12/2012CN102665014A Number information prompting method and system
09/12/2012CN102665013A Method for selective calling
09/12/2012CN102665012A Device for automatically inspecting remote call voice inquiry platform failure
09/12/2012CN102664866A Method and system for registration of licensed modules in mobile devices
09/12/2012CN102664863A Method, device, and system for realizing call waiting by user equipment
09/11/2012USRE43648 Method and communication system for identifying calling/called party
09/11/2012US8265932 System and method for identifying audio command prompts for use in a voice response environment
09/11/2012US8265673 Short message distribution center
09/11/2012US8265659 Mobile terminal, method of managing schedule using the mobile terminal, and method of managing position information using the mobile terminal
09/11/2012US8265617 Media transfer and control system
09/11/2012US8265616 System and method for traffic routing
09/11/2012US8265615 System apparatus and method for updating communication services
09/11/2012US8265614 System and method for integrating an outgoing cellular call as an enterprise call
09/11/2012US8265612 Pocket broadcasting for mobile media content
09/11/2012US8265610 Sponsored keyword usage in voice communication
09/11/2012US8265609 System, method and computer program product for providing customer service on a mobile device
09/11/2012US8265608 Data processing method for portable communication terminal and portable communication terminal
09/11/2012US8265607 System and method for providing an interactive content portal on a mobile device
09/11/2012US8265606 Targeted advertisements to social contacts
09/11/2012US8265605 Service escrowed transportable wireless event reporting system
09/11/2012US8265604 Mobile phone and call processing method of mobile phone
09/11/2012US8265602 Visual voicemail privacy protection
09/11/2012US8265601 Method and apparatus for transmitting message in mobile communication terminal
09/11/2012US8265596 Mobile terminal and method for protecting personal information thereof
09/11/2012US8265543 Participant response system and method
09/11/2012US8265262 Method and apparatus for optimizing layered service routing of a call center
09/11/2012US8265261 Telephone channel personalization
09/11/2012US8265260 Methods, systems, and computer program products for providing human-assisted natural language call routing
09/11/2012US8265254 Auto-matching of a phone extension to a tracked individual within a domain
09/11/2012US8265252 System and method for facilitating cognitive processing of simultaneous remote voice conversations
09/11/2012US8265251 System and method to provide services from a communication network to a media-delivery network via a host device connected to the media-delivery network
09/11/2012US8265250 Registration of multiple VoIP devices
09/11/2012US8265248 Techniques for transfer error recovery
09/11/2012US8265245 Call-processing rate quote system and method
09/11/2012US8265242 Communication assistance system and method
09/11/2012US8265237 System and method for facilitating a custom ring in connection with a call
09/11/2012US8265231 Method for identifying a device transmitting an echo signal, echo source identifying method for identifying echo source, measuring apparatus for identifying a source of an echo, and echo source identifying apparatus
09/11/2012US8265229 Digital subscriber line testing tool
09/11/2012US8265084 Local network connecting system local network connecting method and mobile terminal
09/11/2012US8265077 Lawful interception method and architecture for transparent transmission of interception information
09/11/2012US8265057 Enhanced voice pre-emption of active packet data service
09/11/2012US8265038 Conferencing PSTN gateway methods and apparatus to facilitate heterogeneous wireless network handovers for mobile communication devices
09/11/2012CA2655583C Method and system for eliminating multiple notifications for the same voicemail message
09/07/2012WO2012117981A1 Callout sound advertising system
09/07/2012WO2012117885A1 Mobile communication system, and mobile communication method and wireless control device used in mobile communication system
09/07/2012WO2012117329A1 Handling a voice communication request
09/07/2012WO2012116713A1 Method for communication and components in a communications network
09/07/2012WO2011163547A3 Systems and methods for terminating communication requests
09/06/2012US20120224682 System for Automatic Assignment of Agents in Inbound and Outbound Campaigns
09/06/2012US20120224681 Contact center routing
09/06/2012US20120224680 Predicted call time as routing variable in a call routing center system
09/06/2012US20120224679 Systems and methods for scheduling of outbound agents
09/06/2012US20120224678 Monitoring inmate calls using silence recognition software to detect unauthorized call connecting
09/06/2012US20120224675 System and Method for Auditing Route Parameters in a Network
09/06/2012US20120224674 Systems and methods for handling crosstalk vectoring failures in multi-card vectoring groups
09/06/2012US20120224020 System and method for assisting an agent in a contact center
09/05/2012EP2495945A1 Remote system for monitoring the presence of workers
09/05/2012EP2495911A2 Method and device for uninterruptable wireless group communication sessions
09/05/2012EP2494761A2 Using pstn reachability in anonymous verification of voip call routing information
09/05/2012EP2494546A1 A method and system for transcription of spoken language
09/05/2012EP2494434A2 Displaying a collection of interactive elements that trigger actions directed to an item
09/05/2012CN202424839U Equivalent model for testing Voice over Internet Protocol (VoIP) equipment
09/05/2012CN202424838U Testing instrument for telephone channel
09/05/2012CN1992756B Custom presence icons
09/05/2012CN1954585B Method and system for utilizing proxy designation in a call system
09/05/2012CN1728692B Method and system for extended network access notification via a broadband access gateway
09/05/2012CN1611084B Communication system and method for communication between a first terminal and a second terminal by the communication system
09/05/2012CN1547843B Automatic call distribution with computer telephony interface enablement
09/05/2012CN102656873A Communication terminal, communication method, computer-readable recording medium having communication program recorded thereon, and network system
09/05/2012CN102656872A A method and apparatus for selective message service blocking
09/05/2012CN102656871A Method, apparatus and computer program to perform location specific information retrieval using a gesture-controlled handheld mobile device
09/05/2012CN102656813A Crosstalk control method and apparatus using a bandwidth-adaptive precoder interface
09/05/2012CN102655613A Service triggering method and device
09/05/2012CN102655557A Coloring ring back tone (CRBT) realization method and system
09/05/2012CN102655485A Voice gateway with call forwarding function and call forwarding method
09/05/2012CN101771962B Method and system for adding personalized signature in color subject
09/05/2012CN101677347B Method of preventing loss of phone bill due to switching of service control processor (CP)
09/05/2012CN101656952B Method for realizing one number for a plurality of cards and system thereof
09/05/2012CN101651756B Call center disaster recovery system, implementation method and call centers
09/05/2012CN101626432B Method, device and system for observing SGSN service fail
09/05/2012CN101621593B Customer service access control method, device and customer service system
09/05/2012CN101577734B Method for realizing high capacity call by H.323 protocol stack and the system thereof
09/05/2012CN101557442B Method and system for merging call center and third-party industry application server
09/05/2012CN101459735B Implementing method and system for customized ring back tone and color image service
09/05/2012CN101437084B Telephone access equipment and channel drive method thereof
09/05/2012CN101437047B Method, system and media server for playback/ sound-recording for user terminal
09/05/2012CN101433066B Providing a service framework at an endpoint