Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
08/2012
08/29/2012CN101715030B Two-stage exchange method of call center
08/29/2012CN101572622B Realization method for dynamically expanding resource metadata
08/28/2012US8255482 Method and system for specifying, applying and extending application related aspects through policies, rules and/or triggers
08/28/2012US8255005 Methods, systems, and products for customized alerts
08/28/2012US8255003 Missed telephone call management for a portable multifunction device
08/28/2012US8254962 Scheduling tasks dynamically depending on the location of a mobile user
08/28/2012US8254956 Method, device arrangement, terminal and computer software product for distributing telematic data of moving object
08/28/2012US8254916 Method for blocking roaming-steering mechanisms
08/28/2012US8254903 System and method for remotely operating a wireless device using a server and client architecture
08/28/2012US8254902 Apparatus and methods for enforcement of policies upon a wireless device
08/28/2012US8254901 Remote control system
08/28/2012US8254900 In-vehicle apparatus, cellular phone device, and method for controlling communication therebetween
08/28/2012US8254899 Apparatus and method for processing call and message-related events in a wireless terminal
08/28/2012US8254898 Message handling based on the state of a telecommunications terminal
08/28/2012US8254894 Method for advertising on digital cellular telephones and reducing costs to the end user
08/28/2012US8254893 System and method for automatically downloading and storing contact information to a personal communication device based on a geographical position of the personal communication device
08/28/2012US8254891 Initiating contact using protected contact data in an electronic directory
08/28/2012US8254888 Data message management system
08/28/2012US8254887 Communication terminal device and computer program product
08/28/2012US8254886 Intelligent network access controller and method
08/28/2012US8254885 Positioning satellite selection
08/28/2012US8254871 Method and system for playing ring back tone, home location register and mobile switching center
08/28/2012US8254565 Hand-held device
08/28/2012US8254562 Port detection and protection circuit and electronic device using the same
08/28/2012US8254559 Routing incipient transactions based on experiential data
08/28/2012US8254558 Contact handling systems including automated return contact response reminders
08/28/2012US8254557 Supervisor intercept for teleagent voice over internet protocol communications
08/28/2012US8254556 System and method for processing and routing incoming calls to a communication assistance system
08/28/2012US8254555 Systems and methods for managing inbound calls and outbound calls for a specific agent
08/28/2012US8254553 Systems, methods, and computer program products for number translation with local directory number support
08/28/2012US8254549 Method and system for providing directory assistance to erroneous telephone calls
08/28/2012US8254548 Method and system for providing directory assistance to erroneous telephone calls
08/28/2012US8254547 Method and system for providing directory assistance to erroneous telephone calls
08/28/2012US8254546 Method and system to proxy phone directories
08/28/2012US8254545 System and methods for enhanced multimedia in VoIP networks
08/28/2012US8254544 N-ways conference system using only participants' telephony devices without external conference server
08/28/2012US8254543 Sensor event controller
08/28/2012US8254536 Methods, systems, and products for providing communications services
08/28/2012US8254534 Method and apparatus for automatic telephone menu navigation
08/28/2012US8254528 System and method to push messages indicating status of trouble reports in a telecommunications network
08/28/2012US8254371 Method and system for routing and security for telephone calls over a packet-switched network
08/28/2012US8254358 Communicating a broadcast message to change data rates of mobile stations
08/28/2012US8253771 Video call management apparatus and associated methodology of controlling voice and video response
08/28/2012CA2475730C A method and an apparatus for terminating a user from a group call in a group communication network
08/25/2012CA2768988A1 Apparatus, and associated method, for facilitating screening of a terminating communication
08/23/2012WO2012112392A1 Identification of an alternate contact for use in reaching a mobile device user
08/23/2012WO2012111251A1 Group generating device
08/23/2012WO2012110817A1 System and method for monitoring network link quality
08/23/2012WO2012110804A1 Telecommunication with associated data communication
08/23/2012WO2012110681A1 Method for the testing of service applications in a value added server of a communication network
08/23/2012WO2012110161A1 A bypass detection system resembling human behaviour
08/23/2012US20120216198 Interpreting i/o operation requests from pageable guests without host intervention
08/23/2012US20120215545 Robust voice browser system and voice activated device controller
08/23/2012US20120215538 Performance measurement for customer contact centers
08/23/2012US20120214461 Wireless devices and methods of operating wireless devices based on the presence of another person
08/23/2012US20120214456 Methods and apparatus for transmitting data
08/23/2012US20120214454 Method and System for Providing Dynamic Speed-Dial List
08/23/2012US20120213357 Apparatus, system, and method for automated call initiation
08/23/2012US20120213356 System and Methods for Predicting Future Agent Readiness for Handling an Interaction in a Call Center
08/23/2012US20120213355 Telephone exchange system, communication apparatus, telephone incoming call method, and non-transitory computer readable medium storing program
08/23/2012US20120213354 Method and system for partitioning data files for efficient processing
08/23/2012US20120213353 Providing Enhanced Wireline Services
08/23/2012US20120213352 Method and apparatus for busy override in an internet protocol-based telephone system
08/23/2012US20120213348 Enhancing messaging services using translation gateways
08/23/2012US20120213346 Method, server and terminal device for playing multimedia ring tone during call
08/23/2012US20120213345 Meeting scheduler sending reminders
08/23/2012US20120213343 Web integrated interactive voice response
08/23/2012US20120213339 Method and system for recording a conference call
08/22/2012EP2490475A1 Mobile communication method, mobile management node and packet exchanger
08/22/2012EP2490474A1 Mobile communication method, mobile management node and packet exchanger
08/22/2012EP2490427A1 Acoustic coupling recognition between communication terminals in a conference call
08/22/2012EP2490426A1 Method, apparatus and system for implementing audio mixing
08/22/2012EP2490425A1 Telephony switch interface
08/22/2012EP2490424A1 Method and system for recording a conference call
08/22/2012EP2490423A1 A bypass detection system resembling human behaviour
08/22/2012EP2490394A2 Information transfer in a wireless communication system based on an internet protocol
08/22/2012EP2489178A1 Media conference recording based on termination events
08/22/2012EP2489177A1 Dynamic collaboration in social networking environment
08/22/2012EP1410573B1 Methods,apparatus,and systems for accessing mobile and voice over ip telephone networks with a mobile handset
08/22/2012CN202395848U Call center system for providing guardianship function
08/22/2012CN202395847U Secret service customization system based on telephone communication
08/22/2012CN202395846U Device for connecting satellite set-top box with normal telephone to realize call
08/22/2012CN1942007B Telephony extension attack detection, recording, and intelligent prevention
08/22/2012CN102648620A Dynamic collaboration in social networking environment
08/22/2012CN102648619A Method and apparatus for giving monopoly of call in call transmission/reception system using UPnP
08/22/2012CN102648618A Method for a telecommunication's network, central office, and network terminating unit
08/22/2012CN102647531A Hosted call system
08/22/2012CN102647530A Service realization method and device
08/22/2012CN102647529A Method for setting navigation destination by utilizing SD (secure digital) card
08/22/2012CN102647528A Information interaction method and system
08/22/2012CN101753731B Fixed telephone terminal
08/22/2012CN101695097B Operating console based on GIS and dispatching method thereof
08/22/2012CN101689370B Sound packet receiving device, and sound packet receiving method
08/22/2012CN101583173B Method and device for controlling wireless link content
08/22/2012CN101316299B Call centre monitoring system based on application simulation
08/22/2012CN101207584B Method and system to automatically provide text exchange services
08/22/2012CN101119413B Internet telephone system, call connection controller, terminal association method used therein and its program
08/22/2012CN101031111B Method and apparatus for negotiating mobile services
08/21/2012USRE43594 Electronic television program guide delivery system using telephone network idle time
08/21/2012US8249933 Charging system of electric powered vehicle