Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
01/2013
01/29/2013US8363802 Caller controlled time demarcation system
01/29/2013US8363796 Selection and initiation of IVR scripts by contact center agents
01/29/2013US8363792 Speech recognition method of and system for determining the status of an answered telephone during the course of an outbound telephone call
01/29/2013US8363789 Apparatus, methods, and articles of manufacture to predict vectored digital subscriber line (DSL) performance gains
01/29/2013US8363788 DSL ring signal compatibility
01/29/2013US8363262 Print medium having linear data track and contiguously tiled position-coding tags
01/29/2013US8362927 Advertisement systems and methods for notification systems
01/29/2013CA2694756C A method of providing message information, including call subject information, to a recipient of a telephone call
01/29/2013CA2679560C Method, apparatus and system for initiating calendar events
01/29/2013CA2507490C Methods and systems for automatic communication line management based on device location
01/27/2013CA2781386A1 Callback tokens for dropped calls
01/24/2013WO2013012606A1 Systems and methods for state awareness across communication channels and statefully transitioning between communication channels
01/24/2013WO2013012552A1 A side channel for employing descriptive audio commentary about a video conference
01/24/2013WO2013012059A1 Communication system
01/24/2013WO2013011716A1 Telephone switch, call pick-up method therefor, call pick-up program therefor, and telephone system
01/24/2013WO2013011689A1 Transmission system, routing control device and method for controlling routing
01/24/2013WO2013011524A1 System and method for providing services in communication network
01/24/2013WO2013010931A1 A bypass detection system with false positive avoidance
01/24/2013WO2012162261A4 Customer service application for a portable electronic device
01/24/2013US20130023292 Methods, Systems, and Products for Providing Communications Services
01/24/2013US20130023263 Controlling the use of a wireless mobile communication device
01/24/2013US20130023246 Monitoring mobile phone communications
01/24/2013US20130022195 Determining Expected Wait Time
01/24/2013US20130022194 Agent skill promotion and demotion based on contact center state
01/24/2013US20130022191 Systems and methods for visual presentation and selection of ivr menu
01/24/2013US20130022190 Systems and Methods for Facilitating Conference Calls Using Security Keys
01/24/2013US20130022189 Systems and methods for receiving and processing audio signals captured using multiple devices
01/24/2013US20130022188 Directory assistance service based on context identifier
01/24/2013US20130022182 Integrated, interactive telephone and computer network communications system
01/24/2013US20130022178 Detection of wiring defects
01/24/2013US20130021258 Reduced keypad for a mobile communication device for predictive input
01/23/2013EP2549728A1 DSL System Training
01/23/2013EP2549659A1 Call Intercept Method for Customer Self-Support on a Mobile Device
01/23/2013EP2548386A2 Multimodal conversation state and transfer through centralized notification
01/23/2013EP2548365A2 Availability notification system with inter-network capabilities
01/23/2013EP2548363A2 Method and apparatus for configuration of a device personality based on mobile device identity mode
01/23/2013CN202696721U General telephone testing head
01/23/2013CN202696720U Network telephone exchange all-in-one machine
01/23/2013CN202696625U 智能会议系统 Intelligent Conference System
01/23/2013CN102893590A Providing presence and social networking information to telephones
01/23/2013CN102893585A Method and apparatus for configuration of a device personality based on mobile device identity mode
01/23/2013CN102891940A Calling centre and method, requesting terminal and redirecting system for redirecting call through calling centre
01/23/2013CN102891939A Method and system for call forwarding and webpage server
01/23/2013CN102891938A Digital coupon delivery system
01/23/2013CN102891937A Multifunctional circuit test board of voice terminal equipment
01/23/2013CN102891936A Method for automatically processing mass cutover data of telephone subscriber
01/23/2013CN101453734B Multi-account management method for peer-to-peer protocol access point in multiple data service
01/23/2013CN101448047B Telephone bank calling system and total control equipment
01/23/2013CN101242452B Method and system for automatic generation and provision of sound document
01/22/2013US8359617 Apparatus for processing electronic program guide information, system for receiving digital broadcasts, and method for processing program information
01/22/2013US8359369 Dynamically optimizing delivery of multimedia content over a network
01/22/2013US8359354 Methods for providing a status to devices in a distributed system
01/22/2013US8359349 System and associated terminal, method and computer program product for uploading content
01/22/2013US8359203 Enabling speech within a multimodal program using markup
01/22/2013US8359069 One button access to network services from a remote control device
01/22/2013US8359053 Method and apparatus for delivering information to an idle mobile station in a group communication network
01/22/2013US8359021 Remote activation of video share on mobile devices
01/22/2013US8359020 Automatically monitoring for voice input based on context
01/22/2013US8359019 Interaction analysis and prioritization of mobile content
01/22/2013US8359017 Mobile device caller ID extension
01/22/2013US8359015 Method of providing a call completion service to a not registered or not available user in a telecommunication network
01/22/2013US8359007 System and method for communicating media center
01/22/2013US8359003 Alternative text billing system and method
01/22/2013US8358775 Method and telecommunication system for transmission of a message
01/22/2013US8358774 Enterprise-wide occupancy based routing
01/22/2013US8358773 Apparatus and method for executing agent
01/22/2013US8358772 Means for directing a caller through an interactive voice response system and of making use of prerecorded precategorized scripts
01/22/2013US8358770 Method and apparatus for sending alerts to internet protocol phones
01/22/2013US8358769 Personal desktop router
01/22/2013US8358767 System and method for efficient call management for directory assistance services
01/22/2013US8358766 Operating a directory assistance call center based upon directory assistance database and caller ID data
01/22/2013US8358765 System for simultaneous delivery of communication session invitation messages to communication devices
01/22/2013US8358764 Method and apparatus for automatically scheduling a telephone connection
01/22/2013US8358763 Camping on a conference or telephony port
01/22/2013US8358762 Conference calls and meetings via electronic messaging interface
01/22/2013US8358760 Method and apparatus for enabling phone number dialing using email addresses
01/22/2013US8358753 Interactive voice response (IVR) cloud user interface
01/22/2013US8358749 System and method to search a media content database based on voice input data
01/22/2013US8358748 Method and apparatus for navigation of a dialogue system
01/22/2013US8358746 Method and apparatus for unified interface for heterogeneous session management
01/22/2013US8358742 System and method for managing a network
01/22/2013US8358433 Method of revealing hidden content via handheld display device
01/22/2013US8358432 Method of playing and controlling audio using handheld display device
01/22/2013US8358430 Method of displaying hyperlinked information via handheld display device
01/22/2013US8358429 Method of interacting with printed content via handheld display device
01/22/2013CA2531384C Handling broadcast and multicast traffic as unicast traffic in a wireless network
01/22/2013CA2523595C Interactive method for reporting location report by target user equipment in location service
01/22/2013CA2457866C Mobile phone telephony
01/17/2013WO2013009774A1 Method and apparatus for customized provisioning of on-line application channels
01/17/2013WO2013009603A1 Methods and systems for displaying geo-based offers on a mobile advertising display device
01/17/2013WO2013009334A1 Systems and methods for providing network-based content to an in-vehicle telematics system
01/17/2013WO2013008764A1 Communication control method and base station
01/17/2013WO2013008763A1 Communication control method and base station
01/17/2013WO2013008606A1 Mobile communication method and call session control server apparatus
01/17/2013WO2013008523A1 User terminal, server, and communication method
01/17/2013WO2013008096A1 Work skillset generation
01/17/2013WO2013007291A1 Charging id correlation in an ims network
01/17/2013WO2013006923A1 Method and device for configuring a communication system
01/17/2013WO2012091995A3 Methods and devices for providing a called party's name to a setup message
01/17/2013WO2009125302A3 System and methods for facilitaing teleconferencing without pre-reservation of conference resources