| Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881) |
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| 09/16/2014 | US8837707 Automatic integrated escalation in a unified messaging system |
| 09/16/2014 | US8837706 Computer-implemented system and method for providing coaching to agents in an automated call center environment based on user traits |
| 09/16/2014 | US8837704 Client controlled dynamic call forwarding |
| 09/16/2014 | US8837703 Method and apparatus for controlling a network device |
| 09/16/2014 | US8837702 Method and system for communication forwarding |
| 09/16/2014 | US8837701 Conference call information sharing via interaction with social networking data |
| 09/16/2014 | US8837700 Dialed string matching and call cost minimization in dial plan |
| 09/16/2014 | US8837699 Methods and apparatus to monitor subscriber activity |
| 09/16/2014 | US8837698 Systems and methods to collect information just in time for connecting people for real time communications |
| 09/16/2014 | US8837697 Call control presence and recording |
| 09/16/2014 | US8837696 Enhanced calling features |
| 09/16/2014 | US8837694 Smarter telephony and E-mail protocols |
| 09/16/2014 | US8837692 Selecting a voice mailbox for a call associated with a diversion chain |
| 09/16/2014 | US8837691 Message forwarding system |
| 09/16/2014 | US8837690 Callee centric location and presence enabled voicemail using session initiated protocol enabled signaling for IP multimedia subsystem networks |
| 09/16/2014 | US8837686 Real-time voice logging of telephone calls |
| 09/16/2014 | US8837685 Adaptive system with call center and trusted network |
| 09/16/2014 | US8837682 Line performance measure |
| 09/16/2014 | US8837507 Communications method |
| 09/16/2014 | US8837461 Telephony system |
| 09/16/2014 | US8836753 Method, apparatus, and system for processing cascade conference sites in cascade conference |
| 09/16/2014 | US8836752 Method and apparatus for providing high security video session |
| 09/16/2014 | US8836749 Security monitoring system with combined video and graphics display |
| 09/16/2014 | US8836502 Personal media device input and output control based on associated conditions |
| 09/16/2014 | US8836320 Apparatus for decoupling a radio-frequency signal transmitted on a data transmission line |
| 09/16/2014 | CA2731879C Access management for connection-accompanying data of telecommunication connections |
| 09/16/2014 | CA2690966C An accessory queue management system and method for interacting with a queuing system |
| 09/16/2014 | CA2613363C Device independent text captioned telephone service |
| 09/15/2014 | CA2846718A1 Call management for secure facilities |
| 09/15/2014 | CA2846310A1 Call management for secure facilities |
| 09/15/2014 | CA2845984A1 Dynamic voip routing and adjustment |
| 09/14/2014 | CA2846419A1 Electronic device and method of displaying information in response to a gesture |
| 09/12/2014 | WO2014138255A1 Methods and apparatuses for connecting a cellular phone with a fixed phone under instruction of a small base station |
| 09/12/2014 | WO2014137981A1 Securing computer video and audio subsystems |
| 09/12/2014 | WO2014137508A1 Sharing content across modalities |
| 09/12/2014 | WO2014135825A1 Secure data entry system |
| 09/11/2014 | US20140259110 Communication System And Method, Information Processing Terminal and Method, And Information Processing Device And Method |
| 09/11/2014 | US20140257698 Apparatus and method for providing user's route information in mobile communication system |
| 09/11/2014 | US20140256361 Method for passive mining of usage information in a location-based services system |
| 09/11/2014 | US20140256333 System and method of exchanging identification information for mobile stations |
| 09/11/2014 | US20140256301 Automated conferencing system and method |
| 09/11/2014 | US20140256297 Speech to Message Processing |
| 09/11/2014 | US20140256293 Adaptable communication techniques for electronic devices |
| 09/11/2014 | US20140254790 System and method for selecting agent in a contact center for improved call routing |
| 09/11/2014 | US20140254789 Customer-enabled evaluation and control of communication center agent contact |
| 09/11/2014 | US20140254788 Communication between a mobile device and a call center |
| 09/11/2014 | US20140254787 Enhanced quality monitoring |
| 09/11/2014 | US20140254786 Reporting on call center data across multiple concurrent activity sources |
| 09/11/2014 | US20140254785 Dynamic device pairing with control session establishment |
| 09/11/2014 | US20140254784 Terminal equipment for providing an additional call processing service, and method for operating same |
| 09/11/2014 | US20140254783 Home gateway terminal system |
| 09/11/2014 | US20140254782 Enhanced Call Return in a Communications Network |
| 09/11/2014 | US20140254781 Smarter telephony & e-mail protocols |
| 09/11/2014 | US20140254778 Systems and methods for identifying a caller |
| 09/11/2014 | US20140254777 System and Method for Multi-Modal Audio Mining of Telephone Conversations |
| 09/11/2014 | US20140254776 System and method for managing a contact center |
| 09/11/2014 | US20140254775 System and method for assisting agents of a contact center |
| 09/11/2014 | US20140254772 Unusual event detection in a telecommunications network |
| 09/11/2014 | US20140254771 Systems and methods for characterizing transmission lines using broadband signals in a multi-carrier dsl environment |
| 09/11/2014 | US20140254645 Systems and methods for establishing a diagnostic transmission mode and communicating over the same |
| 09/11/2014 | US20140254437 Simultaneous visual and telephonic access to interactive information delivery |
| 09/11/2014 | DE112010004422B4 Korrelieren von Protokolldateien eines Telefonanrufs unter Verwendung eines Sprachspektrogramms (Voice Print) Correlating log files on a call using a voice spectrogram (Voiceprint) |
| 09/11/2014 | DE112010000925B4 Verfahren und System zum Leiten von Media-Strömen während einer Telefonkonferenz bzw.eines Konferenzgesprächs Method and system for routing media streams during a conference call conference call bzw.eines |
| 09/11/2014 | CA2845537A1 Apparatus and method to switch a video call to an audio call |
| 09/10/2014 | EP2775694A1 Methods and devices to generate multiple-channel audio recordings |
| 09/10/2014 | EP2775687A1 Secure data entry system |
| 09/10/2014 | EP2774351A1 Transferring an active call to another device |
| 09/10/2014 | EP2774350A1 Single ended line test methods for time duplex division devices |
| 09/09/2014 | US8832717 System and method for event driven browser launch |
| 09/09/2014 | US8832307 Telephony system, connection control method, connection control device and recording medium |
| 09/09/2014 | US8832303 Method and apparatus for creating dynamic phone pages due to triggering events from an external source |
| 09/09/2014 | US8831955 Facilitating tangible interactions in voice applications |
| 09/09/2014 | US8831950 Automated voice enablement of a web page |
| 09/09/2014 | US8831941 System and method for tracking fraudulent electronic transactions using voiceprints of uncommon words |
| 09/09/2014 | US8831871 Communication system, communication apparatus, communication method, and communication program |
| 09/09/2014 | US8831761 Method for determining a processed audio signal and a handheld device |
| 09/09/2014 | US8831635 Methods and apparatuses for transmission of an alert to multiple devices |
| 09/09/2014 | US8831624 Back-channeled packeted data |
| 09/09/2014 | US8831605 Cell registration |
| 09/09/2014 | US8831585 Systems, methods and articles for a communications device providing communications and services involving automobile head units |
| 09/09/2014 | US8831584 Remote control system |
| 09/09/2014 | US8831583 System and method for a multimode handset for transferring telephone calls between mobile and cordless modes |
| 09/09/2014 | US8831582 Automated conferencing system and method |
| 09/09/2014 | US8831581 System and methods of initiating a call |
| 09/09/2014 | US8831580 Systems and methods of initiating a call |
| 09/09/2014 | US8831578 Managing multiple CLI identities |
| 09/09/2014 | US8831576 Apparatus and methods for over the air provisioning of a single PDP context mobile communications device |
| 09/09/2014 | US8831574 Method and system for personalizing unavailability messages |
| 09/09/2014 | US8831567 Mobile terminal and method of controlling a mode switching therein |
| 09/09/2014 | US8831563 Providing a service with location-based authorization |
| 09/09/2014 | US8831556 Unique global identifier header for minimizing prank emergency 911 calls |
| 09/09/2014 | US8831209 Conference call dialing |
| 09/09/2014 | US8831208 System and method for optimizing call flows of a spoken dialog system |
| 09/09/2014 | US8831207 Targeted issue routing |
| 09/09/2014 | US8831206 Automated, data-based mechanism to detect evolution of employee skills |
| 09/09/2014 | US8831205 Intelligent communication routing |
| 09/09/2014 | US8831204 Protecting sensitive information provided by a party to a contact center |
| 09/09/2014 | US8831203 System and methods for tracking unresolved customer involvement with a service organization and automatically formulating a dynamic service solution |
| 09/09/2014 | US8831199 Service interfacing for telephony |
| 09/09/2014 | US8831198 Abbreviated login for conferencing |