Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
11/2014
11/25/2014US8897439 Providing agent availability for an outdial application
11/25/2014US8897438 Message forwarding based on sender and recipient relationship
11/25/2014US8897437 Method and system for improving call-participant behavior through game mechanics
11/25/2014US8897436 Method and apparatus for providing emergency ring tones for urgent calls
11/25/2014US8897435 Method and system for enhanced conference call security
11/25/2014US8897434 Appointment-related communications
11/25/2014US8897428 Managing recordings of communications sessions
11/25/2014US8897427 Method and apparatus for enabling a calling party to leave a voice message for a called party
11/25/2014US8897426 User interface architecture and protocol for rich client controlled voicemail
11/25/2014US8897424 Automatic clustering and visualization of data trends
11/25/2014US8897423 Calling party's language selection based on called party's phone number
11/25/2014US8897422 Network testing
11/25/2014US8897421 System and method for providing telephone assignment information to telephone service technicians
11/25/2014US8897322 Enhancing video quality for broadcast video services
11/25/2014US8897291 Methods, systems, and devices for providing voice-call services responsive to a dialed sequence
11/25/2014US8897287 System and method for processing a plurality of requests for a plurality of multi-media services
11/25/2014US8897183 System and method for offloading data in a communication system
11/25/2014US8897177 Systems and methods of conducting conference calls
11/20/2014US20140344723 Methods and systems for a communications and information resource manager
11/20/2014US20140344385 Managing electronic messages sent to reply telephone numbers
11/20/2014US20140343942 Multitask Learning for Spoken Language Understanding
11/20/2014US20140342774 Systems and methods of transferring user information to different devices
11/20/2014US20140342722 Autocorrect for phone numbers
11/20/2014US20140342713 Automated conferencing system and method
11/20/2014US20140342711 Provisioning interfaces for accessing virtual private branch exchange services through a mobile device
11/20/2014US20140342709 Consumer electronic registration, control and support concierge device and method
11/20/2014US20140342702 Secure Visual Voicemail
11/20/2014US20140342695 Systems, methods, and media for logging phone calls
11/20/2014US20140342685 System for using a presence status indication to inform a collaboration environment of an emergency
11/20/2014US20140341370 Method and apparatus for routing a call using a hybrid call routing scheme with real-time automatic adjustment
11/20/2014US20140341369 System and methods for tracking unresolved customer involvement with a service organization and automatically formulating a dynamic service solution
11/20/2014US20140341368 System and methods for predicting future agent readiness for handling an interaction in a call center
11/20/2014US20140341367 Cloud agent realizing method and system, and cloud agent server
11/20/2014US20140341366 Call control for web calls
11/20/2014US20140341365 Dialed string matching and call cost minimization in dial plan
11/20/2014US20140341364 Systems and methods of providing communications services
11/20/2014US20140341362 Interactive voice response system with electronic signature functionality
11/20/2014US20140341361 Method for selecting interactive voice response modes using human voice detection analysis
11/20/2014US20140341360 Systems and methods of recording solution interface
11/20/2014US20140341358 Unique Global Identifier Header for Minimizing Prank 911 Calls
11/20/2014US20140341196 Transmission Method, System, and Communication Device for Realizing Coexistence of Data and Voice Services
11/20/2014US20140341088 Conferencing System
11/20/2014US20140341087 Communication reminders
11/20/2014US20140341086 Method, apparatus and system for transmitting multimedia data
11/20/2014US20140341084 Method for providing custom ring-back tones
11/18/2014US8892662 Call completion via instant communications client
11/18/2014US8892658 Break-through mechanism for personas associated with a single device
11/18/2014US8892458 Broadcast response method and system
11/18/2014US8892445 Quality of user generated audio content in voice applications
11/18/2014US8892444 Systems and methods for improving quality of user generated audio content in voice applications
11/18/2014US8892442 System and method for answering a communication notification
11/18/2014US8892232 Social network with enhanced audio communications for the hearing impaired
11/18/2014US8892136 Identifying abusive mobile messages and associated mobile message senders
11/18/2014US8892117 GPS publication application server
11/18/2014US8892088 Systems and methods for handling incoming calls on a media device
11/18/2014US8892087 Cell phone multimedia controller
11/18/2014US8892086 Mobile equipment customization using a single manufacturing configuration
11/18/2014US8892085 Mobile information apparatus and manner mode shifting program
11/18/2014US8892084 Deactivation system and method for a transferable device
11/18/2014US8892083 System and method for locking and branding a mobile communication device to a network
11/18/2014US8892082 Automatic response to localized input
11/18/2014US8892078 Method and system for representing multimedia ring tone for IM
11/18/2014US8892077 Method and apparatus for providing multimedia content on a mobile media center
11/18/2014US8892075 Selective generation of conversations from individually recorded communications
11/18/2014US8891963 Hybrid signal router
11/18/2014US8891754 Method and system for automatically routing a telephonic communication
11/18/2014US8891753 Methods and apparatus for providing expanded telecommunications service
11/18/2014US8891752 System for managing scheduling conflicts
11/18/2014US8891751 Method and apparatus for providing call parking
11/18/2014US8891750 Identifying recycled telephone numbers
11/18/2014US8891749 System and method for providing emergency wireline telephone services to residences
11/18/2014US8891748 System and method for establishing a call
11/18/2014US8891747 Method and apparatus for assessing the status of work waiting for service
11/18/2014US8891745 Methods, systems, and computer program products for determining targeted content to provide in response to a missed communication
11/18/2014US8891743 Gain control enhancement for modulated communications
11/18/2014US8891742 IP handset-based voice mail notification
11/18/2014US8891739 Apparatus and method for performing precognitive lawful intercept in group calls
11/18/2014US8891738 Method of processing telephone voice output, software product processing telephone sound, and electronic device with telephone function
11/18/2014US8891737 Call management interfaces
11/18/2014US8891736 Method and device for clustering lines of a wireline network in a number of virtual binders
11/18/2014US8891519 System and method for monitoring, controlling and provisioning a telecommunications access network
11/18/2014US8891514 Method and system for providing controllable enhanced call service features at mobile locations
11/18/2014US8891511 System and method for dynamic telephony resource allocation between premise and hosted facilities
11/18/2014US8891410 Voice-over-IP enabled chat
11/18/2014US8890927 Visual telephony apparatus, system and method
11/18/2014US8890719 Reduced keypad for multi-tap input
11/13/2014US20140335840 Method and system for call-forward initiated by movement
11/13/2014US20140335839 Wireless network based sensor data collection, processing, storage, and distribution
11/13/2014US20140335836 Communications devices, associated apparatus and methods
11/13/2014US20140335832 Method and apparatus for notification of message reception according to property of received message
11/13/2014US20140335794 System and Method for Automated Testing of Mobile Computing Devices
11/13/2014US20140334620 Method for processing an audio signal and audio receiving circuit
11/13/2014US20140334619 Activities assignment optimization for multi-skill contact center
11/13/2014US20140334618 Call processing method and control apparatus, automatic call distribution apparatus, and agent terminal
11/13/2014US20140334617 Controlled recorded 3-way calling
11/13/2014US20140334615 System, Method and Computer Program Product for Conveying Presence Information Via Voice Mail
11/13/2014US20140334614 Voice Response Processing
11/13/2014US20140334613 Personalized interactive voice response system
11/13/2014US20140334612 Live person detection in an automated calling system
11/13/2014US20140334611 Systems and methods for secure recording in a customer center environment
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