| Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881) |
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| 09/18/2014 | US20140274007 System and Method for Enhancing the Probability of a Successful Communication Event Between the Users of Mobile Devices within an Intended Period of Time |
| 09/18/2014 | US20140274005 Intelligent connection management in wireless devices |
| 09/18/2014 | US20140274004 System and Method for Multiple Headset Integration |
| 09/18/2014 | US20140274003 Proactive caller-context systems and methods |
| 09/18/2014 | US20140274001 Call connection method |
| 09/18/2014 | US20140274000 Systems and methods for delivering multimedia information to mobile devices |
| 09/18/2014 | US20140273998 System For Targeting Advertising Content To A Plurality Of Mobile Communication Facilities |
| 09/18/2014 | US20140273995 Alarm method and apparatus for mobile communication terminal |
| 09/18/2014 | US20140273982 Method and apparatus for processing outgoing call connection based on actual location |
| 09/18/2014 | US20140273979 System and method for processing voicemail |
| 09/18/2014 | US20140270150 Apparatus with Dynamic Audio Signal Pre-Conditioning and Methods Therefor |
| 09/18/2014 | US20140270149 Clipping Based on Cepstral Distance for Acoustic Echo Canceller |
| 09/18/2014 | US20140270148 Acoustic echo cancellation using a variable length adaptive filter |
| 09/18/2014 | US20140270147 System and method for a predictive customer experience |
| 09/18/2014 | US20140270146 Back office services of an intelligent automated agent for a contact center |
| 09/18/2014 | US20140270145 Answer based agent routing and display method |
| 09/18/2014 | US20140270144 Public safety answering point language detection |
| 09/18/2014 | US20140270143 Method and system for serving customers in a contact center |
| 09/18/2014 | US20140270142 System and method for dynamically selecting a dial plan |
| 09/18/2014 | US20140270141 Call event tagging and call recording stitching for contact center call recordings |
| 09/18/2014 | US20140270140 Methods and system for analyzing multichannel electronic communication data |
| 09/18/2014 | US20140270139 Methods and system for analyzing multichannel electronic communication data |
| 09/18/2014 | US20140270138 Secret transfers in contact centers |
| 09/18/2014 | US20140270137 Global logging and analysis system |
| 09/18/2014 | US20140270136 Adaptive thresholding |
| 09/18/2014 | US20140270135 Computer-Implemented System And Method For Efficiently Facilitating Appointments Within A Call Center Via An Automatic Call Distributor |
| 09/18/2014 | US20140270134 Agent statistics by location |
| 09/18/2014 | US20140270133 Real-time predictive routing |
| 09/18/2014 | US20140270131 Communication system with message prioritization mechanism and method of operation thereof |
| 09/18/2014 | US20140270130 Integrating a pbx-equipped client and an on-demand database service |
| 09/18/2014 | US20140270129 Systems and methods for conference calling using personal url |
| 09/18/2014 | US20140270128 Content display terminal selection system |
| 09/18/2014 | US20140270126 Call management for secure facilities |
| 09/18/2014 | US20140270125 Admission Control Of A Communication System |
| 09/18/2014 | US20140270124 Individual location tracking in detention environments |
| 09/18/2014 | US20140270123 Method and apparatus for controlling a computer to implement telephone functions with an enhanced minidialer function |
| 09/18/2014 | US20140270122 Serial Protocol for Agile Sample Rate Switching |
| 09/18/2014 | US20140270121 Method for apparatus for routing application programming interface (api) calls |
| 09/18/2014 | US20140270120 Preconfigured Sender Communication |
| 09/18/2014 | US20140270119 System and method for providing contact center services in a hybrid operations environment |
| 09/18/2014 | US20140270118 Method and apparatus for fail-safe control of recordings |
| 09/18/2014 | US20140270117 System And Method For Prompt Modification Based On Caller Hang Ups in IVRs |
| 09/18/2014 | US20140270116 System and method for delivering a targeted message to a calling party |
| 09/18/2014 | US20140270115 Electronic Message Aggregation and Sharing System and Apparatus |
| 09/18/2014 | US20140270113 Voice print tagging of interactive voice response sessions |
| 09/18/2014 | US20140270112 Voice print tagging of interactive voice response sessions |
| 09/18/2014 | US20140270111 Implementing a network of intelligent virtual service agents to provide personalized automated responses |
| 09/18/2014 | US20140270110 Systems and Methods for Cloud VoiceMail and Two Way Communication |
| 09/18/2014 | US20140270109 Customer portal of an intelligent automated agent for a contact center |
| 09/18/2014 | US20140270108 Intelligent automated agent and interactive voice response for a contact center |
| 09/18/2014 | US20140270107 Repeat contact engine |
| 09/18/2014 | US20140270106 Method and system for interactive telephone waiting |
| 09/18/2014 | US20140270105 Network recording and speech analytics system and method |
| 09/18/2014 | US20140270104 SYSTEM AND METHOD FOR RECORDING CALLS IN A WebRTC CONTACT CENTER |
| 09/18/2014 | US20140270101 Systems and related methods for visual indication of an occurrence of an event |
| 09/18/2014 | US20140270100 Methods and apparatuses for call management on a hearing-impaired side of hearing-impaired communcation systems |
| 09/18/2014 | US20140270099 Methods, devices and systems for creating or sharing a visual indicator pattern |
| 09/18/2014 | US20140270098 Methods and Systems for Storage and Retrieval of Originating Caller Location Information in an Emergency Services System |
| 09/18/2014 | US20140270095 Method for identifying fault location in network trunk |
| 09/18/2014 | US20140270094 Diagnostic engine |
| 09/18/2014 | US20140270093 System and method for handling call recording failures for a contact center |
| 09/18/2014 | US20140269490 Systems and methods of configuring a terminal adapter for use with an ip telephony system |
| 09/18/2014 | US20140269447 Systems and methods for call processing |
| 09/18/2014 | US20140269439 Systems and methods for handling incoming communications directed to a telephony device |
| 09/17/2014 | EP2779753A1 Mobile communication method, policy and charge rules server device, and mobile management node |
| 09/17/2014 | EP2779608A1 Method and system for assessing communication lines in a network subject to crosstalk |
| 09/17/2014 | EP2779161A1 Spectral and spatial modification of noise captured during teleconferencing |
| 09/17/2014 | EP2779051A1 Computer-implemented system and method for efficiently facilitating appointments within a call center via an automatic call distributor |
| 09/17/2014 | EP2777243A1 Communication system and method using presence and cost for routing the call |
| 09/16/2014 | USRE45136 Telephone status notification system |
| 09/16/2014 | US8839328 Method and system for providing location aware tracking and services via an IP multimedia residential gateway |
| 09/16/2014 | US8839129 User interface for a communication device |
| 09/16/2014 | US8838818 System and method for accessing features offered by an application server |
| 09/16/2014 | US8838788 System, method, and computer program product for contact center management |
| 09/16/2014 | US8838714 Unwanted e-mail filtering system including voting feedback |
| 09/16/2014 | US8838687 Composite services provision within a telecommunications network |
| 09/16/2014 | US8838569 Caller ID surfing |
| 09/16/2014 | US8838184 Wireless conference call telephone |
| 09/16/2014 | US8838169 Provisioning interfaces for accessing virtual private branch exchange services through a mobile device |
| 09/16/2014 | US8838157 Mobile terminal and incoming screen display method thereof |
| 09/16/2014 | US8838140 Sharing a live view on a mobile device |
| 09/16/2014 | US8838088 System, method, and computer program for policy driven control of a networked mobile device of a motor vehicle driver |
| 09/16/2014 | US8838087 Provisioning system and methods for interfaceless phone |
| 09/16/2014 | US8838086 Systems and methods for management of background application events |
| 09/16/2014 | US8838084 System and method for provisioning mobile communication device upgrades |
| 09/16/2014 | US8838083 System for switching over a voice call |
| 09/16/2014 | US8838082 Centralized status server for call management of location-aware mobile devices |
| 09/16/2014 | US8838081 Mobile device applications for computer-telephony systems |
| 09/16/2014 | US8838079 Keyword-based services for mobile device messages |
| 09/16/2014 | US8838078 Intelligent telephone number processing |
| 09/16/2014 | US8838077 Mobile services access management methods and systems |
| 09/16/2014 | US8838076 Method and device for storing and displaying music file list in mobile communication terminal using hot keys |
| 09/16/2014 | US8838075 Communication system with voice mail access and call by spelling functionality |
| 09/16/2014 | US8838074 Computer, internet and telecommunications based network |
| 09/16/2014 | US8838069 Devices, systems, and methods for sharing network services |
| 09/16/2014 | US8838063 Method and apparatus for providing emergency communication service in a wireless communication system |
| 09/16/2014 | US8837711 Dynamic update of skills database |
| 09/16/2014 | US8837710 Systems and methods to facilitate searches |
| 09/16/2014 | US8837709 Distributed hardware/software system for managing agent status in a communication center |
| 09/16/2014 | US8837708 Systems, methods, and computer-readable medium for tracking, reconciling, and reporting on DTMF data and voice data communicated between call centers and users |