Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
01/2012
01/03/2012US8090077 Testing acoustic echo cancellation and interference in VoIP telephones
01/03/2012US8089976 Systems and methods for managing a network
01/03/2012US8089958 Voice over data telecommunications network architecture
01/03/2012US8089654 Interactive application for retrieving content via imaging of printed substrate
01/03/2012CA2448533C Synchronization of stored service parameters in a communication system
01/03/2012CA2394344C Presence management system
01/03/2012CA2329903C Multimedia queuing in a customer contact or call center
12/2011
12/29/2011WO2011163547A2 Systems and methods for terminating communication requests
12/29/2011WO2011163047A1 Network-based information and advertising system
12/29/2011WO2011163031A1 Apparatus and methods for managing operator information
12/29/2011WO2011162972A1 Apparatuses and methods to obtain information without disclosing the information to an agent and without recording the information
12/29/2011WO2011162646A1 Method and arrangement for notifications in a communication network
12/29/2011WO2011161664A1 System for providing information and services to a tourist community
12/29/2011WO2011161362A1 Controlling a noise-shaping feedback loop in a digital audio signal encoder
12/29/2011WO2011161270A1 Method and apparatus for conducting a service provision call
12/29/2011WO2011161269A1 Method and apparatus for conducting a service provision call
12/29/2011WO2011160328A1 Method and device for monitoring communications
12/29/2011WO2011077284A3 Methods, apparatuses and computer program products for automatically saving information associated with one or more unknown contacts
12/29/2011WO2004031902A3 System and method for monitoring and handling telecommunication activity via a computer network
12/29/2011US20110320553 Voice instant messaging
12/29/2011US20110320190 Automated sentence planning in a task classification system
12/29/2011US20110319065 Method and apparatus to limit periodic uplink transmissions
12/29/2011US20110319063 Methods systems and computer program products for masking phone numbers of communication devices
12/29/2011US20110319061 Automated Mobile Intelligent Communication Processing System
12/29/2011US20110319057 Method and apparatus for displaying a social networking status message on a dialing phone
12/29/2011US20110317828 Apparatuses and methods to obtain information without disclosing the information to an agent and without recording the information
12/29/2011US20110317826 Family Branch Exchange
12/29/2011US20110317825 Enhancement of Audio Conference Productivity Through Gain Biasing
12/29/2011US20110317591 Presence Based DTMF Signaling Enablement Of Voice Communication Controller And Method
12/29/2011US20110316874 Method of revealing hidden content via handheld display device
12/29/2011US20110316806 Method of interacting with printed content via handheld display device
12/29/2011CA2803809A1 Systems and methods for terminating communication requests
12/28/2011EP2400734A2 Telecommunications network and method for time-based network access
12/28/2011CN1816075B 开机通业务的实现方法 Implementation through business startup
12/28/2011CN1516397B 用于声音电话机的集线装置以及局域网通信方法 Hub means for voice telephone and LAN communication method
12/28/2011CN102301689A 增强多方会议拨出 Enhanced conferencing dial
12/28/2011CN102301688A 呼叫中心内的两步路由过程 Two-step process routes within the call center
12/28/2011CN102301685A 用于对有线传输线路中的故障进行定位的方法和系统 For wire transmission line fault locating in a method and system
12/28/2011CN102300150A 一键式操作的导航方法 Navigation method of one-button operation
12/28/2011CN102300012A 呼叫中心中的一对一匹配 Call center in one match
12/28/2011CN102300011A 在无队列呼叫中心中用于填充及维护数据结构的自动机制 Filling and automatic mechanisms for maintaining data structures in the absence of a call center queue
12/28/2011CN102300010A 用于下一代呼叫中心的位图 Bitmaps for the next generation of call centers
12/28/2011CN102300009A 用于无队列呼叫中心的视图及衡量标准 No queues for the view and call center metrics
12/28/2011CN102300008A 一种基于语音识别的自动化总机 Automated speech recognition based switchboard
12/28/2011CN102300007A 一种基于语音识别的呼叫中心的扁平化菜单系统 A flat menu system for speech recognition-based call center
12/28/2011CN102300006A 一种计算机辅助电话访问系统 A computer-aided telephone interviewing
12/28/2011CN102300005A 一种热线挂起的方法和系统 A hot wire method and system hangs
12/28/2011CN102299967A 移动座席系统、网关、移动终端及实现移动座席的方法 Mobile agent systems, gateways, mobile terminals and mobile agent's methods
12/28/2011CN102299898A 一种基于条码的物品信息增强显示方法 An article based on the enhanced bar code information display method
12/28/2011CN102299813A 宽带网络终端及其动态调节网络速度的方法 Broadband network terminal and dynamically adjust the speed of the network approach
12/28/2011CN102298929A 一种基于语音识别的呼叫中心用户识别方法 Call center user identification method based on speech recognition
12/28/2011CN101640731B 一种彩铃服务器及彩铃实现方法和彩铃辨识装置和方法 One kind of ring tones and ring tones server implementations and ringtones identification apparatus and method
12/28/2011CN101635775B 基于规则的多媒体用户/企业交互-网络操作系统 Rule-based multimedia user / business interactions - Network Operating System
12/28/2011CN101626436B 一种交互式视频语音应答系统及实现方法 An interactive voice response system and video realization
12/28/2011CN101626434B 一种声讯业务集中鉴权系统及其实现方法 One kind of voice authentication system business focus and its implementation
12/28/2011CN101510923B 一种交互语音应答业务的实现方法及系统 Implementation method and system for interactive voice response services
12/28/2011CN101488961B 电力短信语音催费服务系统 Power Voice SMS reminder service fee system
12/28/2011CN101390374B 无线通信终端 The wireless communication terminal
12/28/2011CN101351008B 测试平台的除错方法及其手持装置测试系统 The method of testing and debugging platform for handheld devices test system
12/28/2011CN101345656B 全局故障率测量方法 Global failure rate measurement method
12/28/2011CN101330408B 一种交换设备及其电路可用性检测的方法 A method to detect the availability of equipment and circuit switched
12/28/2011CN101326804B 具有组合的宽带和窄带服务的线路终端设备 Line terminating equipment with a combination of broadband and narrowband services
12/28/2011CN101227520B 一种电信话务模型报表的生成方法及系统 Telecommunications traffic generation method and system model reports
12/28/2011CN101137075B 一种支持灵活日期播放语序的语音播放方法及系统 Flexible word order date to play a supportive voice playback method and system
12/28/2011CN101115096B 一种实现彩铃互听的方法、系统及交换机 A method for implementing ringtones listen to each other, the system and switch
12/28/2011CN101099374B 建立电话会议的方法和配置 Establish a conference call method and configuration
12/27/2011USRE43046 Maintenance system for a telecommunication installation
12/27/2011US8087085 Wireless intrusion prevention system and method
12/27/2011US8086226 Method and system for a hosted mobile management service architecture
12/27/2011US8086225 Methods and apparatus for controlling the operation of wireless communications systems
12/27/2011US8086224 Location blocking service from a web advertiser
12/27/2011US8086222 Voicemail short message service method and means and a subscriber terminal
12/27/2011US8086220 Wireless communication device having short-distance wireless communications
12/27/2011US8086219 Multiple access internet portal revenue sharing
12/27/2011US8086184 Transmitting sports and entertainment data to wireless hand held devices over a telecommunications network
12/27/2011US8085977 Methods, systems, and products for gesture-activation
12/27/2011US8085951 Method and system for determining a gain reduction parameter level for loudspeaker equalization
12/27/2011US8085929 Method and apparatus for providing customized ringbacks
12/27/2011US8085928 Isolating an inactive cable pair from a bridged active cable pair
12/27/2011US8085927 Interactive voice response system with prioritized call monitoring
12/27/2011US8085926 Call flow staffing estimation tool
12/27/2011US8085925 Data driven configuration of call management applications
12/27/2011US8085924 One number, intelligent call processing system
12/27/2011US8085923 System and method for efficient call management for directory assistance services
12/27/2011US8085922 Methods and systems for speed dialing
12/27/2011US8085921 Disposable telephone numbers
12/27/2011US8085920 Synthetic audio placement
12/27/2011US8085919 Method and system for temporarily provisioning a telephone service feature for a subscriber
12/27/2011US8085918 Communication terminal and method for answering incoming call
12/27/2011US8085917 Removing slamming protection to permit a change in service providers
12/27/2011US8085916 Method and system for providing enhanced caller identification information
12/27/2011US8085906 Method, system and apparatus for providing alternative multimedia ring back tone substitute service by using intelligent network
12/27/2011US8085761 Voice over data telecommunications network architecture
12/27/2011US8085760 Method of and system for providing intelligent network control services in IP telephony
12/27/2011US8085708 Methods, systems, and devices for establishing a registrationless data communication connection between electronic devices
12/27/2011US8085655 Failure tolerant high density dial router
12/23/2011CA2708839A1 System and method for real time inspection information recording and reporting
12/22/2011WO2011159237A1 Call handling function
12/22/2011WO2011159208A1 Bandwidth extension in a multipoint conference unit
12/22/2011WO2011158493A1 Voice communication system, voice communication method and voice communication device