Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
01/2012
01/10/2012US8095127 Subscriber management and accounting using event detection in a wireless device
01/10/2012US8095126 User-assisted programmable appliance control
01/10/2012US8095125 Mobile terminal, operation control program, and data access control program
01/10/2012US8095124 Systems and methods for managing and monitoring mobile data, content, access, and usage
01/10/2012US8095123 Wireless communication system
01/10/2012US8095122 Method and system for routing special number calls using a common telecommunication network
01/10/2012US8095121 Automatic telephone service forwarding device
01/10/2012US8095120 System and method of synchronizing multiple microphone and speaker-equipped devices to create a conferenced area network
01/10/2012US8095119 In-call contact information display
01/10/2012US8095116 Method for delivering multimedia files
01/10/2012US8095110 Method for a device to perform a function in response to a command from a printer
01/10/2012US8094804 Method and apparatus for assessing the status of work waiting for service
01/10/2012US8094803 Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto
01/10/2012US8094802 Multiple queuing and servicing of a contact
01/10/2012US8094801 Providing of service(s) by a service control component to telephony device(s) on a call through employment data stream(s) associated with the call
01/10/2012US8094800 Call treatment based on user association with one or more user groups
01/10/2012US8094799 Enabling and disabling terminating features of a terminating switch
01/10/2012US8094798 Telematics unit number provisioning
01/10/2012US8094797 Service provisioning and activation engines for system
01/10/2012US8094796 Customer responding system, computer terminal, customer responding method and recording medium
01/10/2012US8094791 Biometric systems and methods for enhanced caller identification and call intercept
01/10/2012US8094790 Method and software for training a customer service representative by analysis of a telephonic interaction between a customer and a contact center
01/10/2012US8094788 System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with customized message depending on recipient
01/10/2012US8094786 Method and system for monitoring and recording voice from circuit-switched switches via a packet-switched network
01/10/2012US8094703 Systems and methods for loop length and bridged tap length determination of a transmission line
01/10/2012US8094587 Method for forwarding and storing session packets according to preset and/or dynamic rules
01/10/2012CA2596182C System and method for fast, reliable setup of voicemail playback
01/05/2012WO2012003442A1 System and method for routing telephone calls to advertisers
01/05/2012WO2012002425A1 Communication system, communication method, program and information storage medium
01/05/2012WO2012002392A1 Mobile communication method
01/05/2012WO2012001919A1 Communication device, communication system, communication method and communication program
01/05/2012WO2012001226A1 Method and apparatus for providing communication services over audio messages
01/05/2012WO2012001016A1 Dynamic call routing for real-time handling of inbound voice calls on mobile phones
01/05/2012WO2012000722A1 Method and system for calling operations in external applications on the basis of identification data from a telecommunication subscriber
01/05/2012WO2012000369A1 Method and gateway for detecting calling identification information
01/05/2012WO2012000359A1 Method, device and system for selecting public safety answer point
01/05/2012WO2012000346A1 Method and device for detecting telephone channel fault
01/05/2012WO2012000321A1 Method and system for implementing missed call notification for fixed telephone
01/05/2012WO2011133940A3 System and method for receiving and placing telephone calls
01/05/2012WO2011130179A3 Cloud computing call centers
01/05/2012WO2011107386A3 Method and device for the legally secure archiving of telephone contents
01/05/2012WO2011097136A3 Method and apparatus for providing call conferencing services
01/05/2012WO2000069148A3 Telecommunications system failure recovery
01/05/2012US20120005294 Method apparatus and business system for online communications with online and offline recipients
01/05/2012US20120003969 Method and apparatus for establishing a group call
01/05/2012US20120003965 Method for Information Sharing After Proximity Connection Has Ended
01/05/2012US20120003964 Method, System, and Computer Program Product for Providing Customized Information to Mobile Devices
01/05/2012US20120002799 System and method to direct telephone calls to advertisers
01/05/2012US20120002798 Managing participation in a teleconference
01/05/2012US20120002797 Technique for continually assisting a user during an information assistance call
01/05/2012US20120002796 Method and system for called party to provide indication information to calling party
01/05/2012US20120002793 Automated telephone attendant
01/04/2012EP2403288A2 System and method for determining commonly used communication terminals and for identifying noisy entities in large-scale link analysis
01/04/2012EP2403283A1 Improved subscriber authentication for unlicensed mobile access signaling
01/04/2012EP2403279A1 Method for transmitting digital data and system thereof and mobile terminal for the same in call waiting
01/04/2012EP2403218A1 Method for dynamic creation of a group of contacts
01/04/2012EP2403199A1 Seat service monitoring device, seat service device and seat service monitoring method
01/04/2012EP2401857A2 Virtualization of one or more sets of physical contact center resources for use by one or more virtual contact centers
01/04/2012EP1817897B1 Method and apparatus for handling an incoming call
01/04/2012CN1838701B Method and application for making originating and goal telephone set call using relay telephone set
01/04/2012CN1618071B Service quality setting based on time reservation
01/04/2012CN102308602A Method and platform of simulation of fixed line telephone and communication system
01/04/2012CN102308566A Method, system, and corresponding terminal for multimedia communications
01/04/2012CN102308565A Voice-over-internet protocol device load profiling
01/04/2012CN102308563A Gateway device, system and method
01/04/2012CN102307269A Method and system for converting two-party conversation into telephone conference and application server
01/04/2012CN102307268A Voice scheduling system of passenger service systems among railway stations, and integrated management platform
01/04/2012CN102307267A Preview outbound method for calling system based on browser/server (B/S) framework
01/04/2012CN102307266A Telephone voice value-added system and communication method thereof
01/04/2012CN102307261A System and method for managing themes in a mobile phone
01/04/2012CN102307216A Peer-to-peer (P2P) stream media broadcast method and system for multimedia telephone
01/04/2012CN102307190A Method for realizing multimedia conference and multimedia conference platform
01/04/2012CN101616222B Sound recording method and equipment for conference call
01/04/2012CN101610428B Digital exchange test system, digital exchange and computer
01/04/2012CN101605184B Method and device for VoIP recording
01/04/2012CN101534353B Wireless network vocal quality measuring method and terminal thereof
01/04/2012CN101459732B Demand communication method and system
01/04/2012CN101267583B A realization method for personalized multimedia ring service in mobile communication system
01/04/2012CN101267475B A realization method, application server and system for company telephone exchange access
01/04/2012CN101227523B Individualized product downloading service system and corresponding individualized product and downloading method
01/03/2012USRE43064 Method for downloading information data in wireless local loop system
01/03/2012US8090397 Group communication method and communication terminal
01/03/2012US8090365 Methods, systems and storage media to remotely control a wireless unit
01/03/2012US8090363 System and methods for data communications in a wireless communication system
01/03/2012US8090362 Mobile electronic device and method for displaying characters on a bluetooth device
01/03/2012US8090361 Methods and systems for monitoring computer systems using wireless devices
01/03/2012US8090357 Method of distributing the location data of a mobile device
01/03/2012US8090356 Dynamically configurable IP based wireless device and wireless networks
01/03/2012US8090355 Wireless electronic couponing technique
01/03/2012US8090354 Systems and methods for managing services for carrier subscribers and migrating them to service bundles
01/03/2012US8090353 Methods, systems and computer program products for feature and profile management in portable electronic devices
01/03/2012US8090351 Geographical location authentication method
01/03/2012US8090349 System and method for over the air provisioning of a mobile communications device
01/03/2012US8090092 Dialling phone numbers
01/03/2012US8090091 Network element routing service
01/03/2012US8090090 Method and apparatus for monitoring telephonic members and providing directory assistance
01/03/2012US8090088 System and method for privacy screening
01/03/2012US8090086 VoiceXML and rule engine based switchboard for interactive voice response (IVR) services
01/03/2012US8090080 Method and system for an automated departure strategy
01/03/2012US8090079 System and method for auto-reversing loop polarity of U interface