Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
01/2012
01/26/2012WO2011141216A3 Voicemail application comprising user generated voicemail service modules
01/26/2012US20120021721 Session-controlled-access of client data by support personnel
01/26/2012US20120021720 Advanced predictive intelligence for termination bypass detection and prevention
01/26/2012US20120021717 Speed-Disabled Mobile Phone And Method
01/26/2012US20120020473 Method and system for routing text based interactions
01/26/2012US20120020472 Call Routing Monitoring, Control and Reporting
01/26/2012US20120020471 Routing of contacts based on predicted escalation time
01/26/2012US20120020470 Method and system for communication forwarding
01/26/2012US20120020469 Adaptive Mute Status Reminder
01/26/2012US20120020468 Conference call management method and system
01/26/2012US20120020466 System And Method For Identifying Audio Command Prompts For Use In A Voice Response Environment
01/26/2012US20120020342 Communication system and method, information processing terminal and method, and information processing device and method
01/26/2012US20120020255 Local Route Groups and Transformation Patterns
01/25/2012EP2410810A1 Wireless communication device of mobile communication system
01/25/2012EP2410725A1 Receiver apparatus, transmitter apparatus, receiving method, transmitting method, communication system and communication method
01/25/2012EP2410724A1 Method and system for communication forwarding
01/25/2012EP2410723A1 Method and module for dynamic voicemail enrichment
01/25/2012EP2410722A1 Method and apparatus for voice interactive messaging
01/25/2012EP2409481A1 Tool for testing distribution cabinets of a telephone network
01/25/2012EP2409470A1 Communication connection establishment control for preventing unsolicitated communication
01/25/2012EP2220858B1 Dynamic throttling of priority service calls
01/25/2012EP1754362B1 Method and device for transferring data between two telecommunication terminals
01/25/2012EP1374608B2 Process for transmitting sms messages with protected identity
01/25/2012EP1336289B1 Data exchange system between a subscriber and a service unit
01/25/2012CN1902900B System and method for facilitating communications in a network
01/25/2012CN1708074B Method for transmitting line signal via line equipment and transmitting equipment
01/25/2012CN1655235B Automatic identification of telephone callers based on voice characteristics
01/25/2012CN102334329A Virtualization of one or more sets of physical contact center resources for use by one or more virtual contact centers
01/25/2012CN102333164A Incoming call screen display method of call system based on B/S (Browser/Server) framework
01/25/2012CN102333163A External auxiliary testing apparatus, and testing system thereof and method thereof
01/25/2012CN101778180B Interactive voice response system business node dynamic adjustment control method
01/25/2012CN101751329B Method and system for realizing automatic testing
01/25/2012CN101695142B Method for realizing ISDN dispatching terminal long-distance software upgrade across dispatching communication networks
01/25/2012CN101662544B Method, device and system for external-call processing
01/25/2012CN101631045B Message northorientation treatment method and message northorientation server
01/25/2012CN101588559B Method and device for booking a meeting and communication system
01/25/2012CN101296271B Method for monitoring user dual-tone multi-frequency signal
01/25/2012CN101141736B Multifunctional terminal device
01/24/2012US8104024 Voice mark-up language and interpreter
01/24/2012US8103873 Method and system for processing auditory communications
01/24/2012US8103798 Gateway for connecting networks of different types and system for charging fees for communication between networks of different types
01/24/2012US8103753 Distributing membership information for multi-party application layer sessions
01/24/2012US8103722 Endpoint status notification system
01/24/2012US8103508 Voice activated language translation
01/24/2012US8103371 Method of retrieving audio data via coded medium
01/24/2012US8103307 Linking an object to a position on a surface
01/24/2012US8103288 Estimation of speed and direction of travel in a WLAN positioning system using multiple position estimations
01/24/2012US8103282 Methods and apparatus for allocating resources in a distributed environment based on network assessment
01/24/2012US8103264 Open update framework for mobile handsets capable of processing packages based on mime-types
01/24/2012US8103263 Apparatus and method for controlling portable terminal
01/24/2012US8103262 Method and system for forwarding calls placed to a telecommunications destination
01/24/2012US8103261 Secure valet telephone system apparatus and method
01/24/2012US8103260 System and method for providing cordless extension of communication devices
01/24/2012US8103259 System and method for optimisation of media objects
01/24/2012US8103258 Method for connecting to network server, terminal using the same, and method for storing information using broadcast
01/24/2012US8103257 Data transmission method and system
01/24/2012US8103256 Method and system for routing calls to an advisor from mobile customers within a mobile vehicle communications system
01/24/2012US8103255 Method and a device for associating a terminal with a user account
01/24/2012US8103254 Method and system for providing multimedia ring back tone service by using receiver-side switching center
01/24/2012US8103251 System and method for managing information of a communication device
01/24/2012US8103248 Method and arrangement for operating mobile communication terminals
01/24/2012US8103243 System and method for handling sessions of specific type in communication networks
01/24/2012US8103216 Dynamic networking modes method and apparatus
01/24/2012US8103209 Apparatus and method for transmitting/receiving notification message in a broadcasting system, and system thereof
01/24/2012US8102994 Client survey systems and methods using caller identification information
01/24/2012US8102993 Method for routing network call and network call center
01/24/2012US8102992 Dynamic load balancing between multiple locations with different telephony system
01/24/2012US8102991 Method and system for automatic call distribution
01/24/2012US8102990 Method for setting up a communication connection and a private branch exchange for carrying out the method
01/24/2012US8102987 Adjusting music length to expected waiting time while caller is on hold
01/24/2012US8102986 Methods and systems for providing telecommunications services
01/24/2012US8102985 Method and system for providing a camp-on hold service
01/24/2012US8102984 Speakerphone and conference bridge which receive and provide participant monitoring information
01/24/2012US8102983 Availability and location predictor using call processing indications
01/24/2012US8102982 Credit card activation processing system and method
01/24/2012US8102974 Method and apparatus for event notification based on the identity of a calling party
01/24/2012US8102971 Monitoring a call forwarded to a network-based voice mail system
01/24/2012US8102970 Method and apparatus for line testing
01/24/2012US8102841 Auxiliary peripheral for alerting a computer of an incoming call
01/24/2012US8102561 Method of playing and controlling video using handheld display device
01/24/2012CA2576133C Method, system and apparatus for announcing caller information over a television link
01/24/2012CA2554390C System and method of modifying communications policy settings in a wireless network
01/24/2012CA2446179C A controller for reducing latency in a group dormancy-wakeup process in a group communication network
01/24/2012CA2392912C Mobile phone with interactive printer
01/24/2012CA2392904C Video player with code sensor
01/24/2012CA2324382C Methods and systems for building and distributing audio packages
01/22/2012CA2707817A1 Boozilo
01/19/2012WO2012009689A1 Wireless conference call telephone
01/19/2012WO2012007018A1 Enhanced privacy protection in a telecommunication network
01/19/2012WO2010065667A3 Wireless branding
01/19/2012US20120016938 User aliases in a communication system
01/19/2012US20120015642 Firmware update method for mobile terminal and mobile terminal using the same
01/19/2012US20120014519 System and Method for Generating Forecasts and Analysis of Contact Center Behavior for Planning Purposes
01/19/2012US20120014518 Enhanced services provided using communication redirection and processing
01/19/2012US20120014517 Methods and Systems for Controlling the Blocking of Telephone Calls
01/19/2012US20120014514 Method of indicating presence of transient noise in a call and apparatus thereof
01/19/2012US20120013451 Alert Gateway, Systems and Methods
01/19/2012CA2804638A1 Wireless conference call telephone
01/18/2012EP2408185A1 Method and system for providing a call answering service between a source telephone and a target telephone
01/18/2012EP2408184A1 Method and system for voice service