Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
05/2002
05/15/2002CN1085033C Apparatus for embodying combined time switching and conference calling functions
05/15/2002CN1085026C Telecommunicaltion system and exchange network used for the telecommunicaltion system
05/15/2002CN1085024C Connection release in a telecommunicaltions system
05/15/2002CN1085023C Method of connection between base station managing devices and network management center
05/15/2002CN1085021C Loading software into on side test equipment
05/15/2002CN1084998C Method for distributing checked communication network free agency communicaltion terminal equipment
05/14/2002US6389457 System and method for pushing information from a host system to a mobile data communication device
05/14/2002US6389400 System and methods for intelligent routing of customer requests using customer and agent models
05/14/2002US6389293 Method and apparatus for providing call screening on cordless telephone equipment using three-way calling
05/14/2002US6389279 Method and apparatus providing call redirection for subsequent call events in a telephone communications system
05/14/2002US6389278 Systems and methods for identifying a service provider from a wireless communicator based on categories of service providers that are called
05/14/2002US6389276 Systems and methods for providing voice mail notification from a separate voice mail system to mobile telephone
05/14/2002US6389133 Method for telephony call blending
05/14/2002US6389132 Multi-tasking, web-based call center
05/14/2002US6389128 Routing method
05/14/2002US6389127 Telephone status notification system
05/14/2002US6389126 Service provisioning system for interactive voice response services
05/14/2002US6389118 Methods and apparatus for connecting a telephone subscriber to a peripheral device
05/14/2002US6389117 Single telephone number access to multiple communications services
05/14/2002US6389115 System and method for notifying a user of voice mail messages at a cell phone site
05/14/2002US6389114 Method and apparatus for relaying communication
05/14/2002US6389113 Dual-alerting paging system and monitoring of return call
05/14/2002US6389112 Method and apparatus for on-line monitoring of telecommunication network switches
05/14/2002US6389111 Measurement of signal quality
05/14/2002US6389110 Telecom service identification resonator apparatus and technique
05/14/2002US6389109 Fault conditions affecting high speed data services
05/14/2002US6389037 Arrangement for improving the architecture of mobile communication systems
05/14/2002US6389028 Method and apparatus for providing estimated response-wait-time displays for data network-based inquiries to a communication center
05/14/2002US6389024 Flexible call routing system
05/14/2002US6389009 Systems and methods for multiple mode voice and data communications using intelligently bridged TDM and packet buses
05/14/2002US6389007 Method and apparatus for providing integrated routing for PSTN and IPNT calls in a call center
05/14/2002US6388990 Method and system for reducing congestion in connection-oriented packet networks having digital subscriber line access
05/14/2002CA2289504C Dynamic selection of media streams for display
05/14/2002CA2251848C System and method for activation of an enhanced telecommunication service
05/14/2002CA2248926C Telecommunications routing based on format of message
05/14/2002CA2242153C Method for providing an open interface to automatic recall service
05/14/2002CA2190630C Call setup and service invocation in telecommunications networks
05/14/2002CA2096412C Telephone line test set with a speakerphone for communications
05/10/2002WO2002037814A1 Telephone directory assistane method and telephone directory assistance system
05/10/2002WO2002037813A1 System and method for announcing messages to phone users in a telecommunications network
05/10/2002WO2002037812A2 Communications availability
05/10/2002WO2002037811A2 Call centre for an alarm monitoring system
05/10/2002WO2002037803A2 Method and system for providing audio conferencing services using streaming audio
05/10/2002WO2002037800A2 An information transmittal system
05/10/2002WO2002037794A1 Secure method for communicating and providing services on digital networks and implementing architecture
05/10/2002WO2002037778A1 Method for associating subscriber numbers to messenger services
05/10/2002WO2002037694A2 SPECIAL SIGNALING FOR PERCEPTUAL QoS MEASUREMENT
05/10/2002WO2002037470A2 An apparatus and method for specifying and obtaining services through voice commands
05/10/2002WO2002037436A1 A paging system
05/10/2002WO2002037330A1 Address inquiry system, computer program product, and method therefor
05/10/2002WO2002037301A1 Conferencing network resource management for call connectivity
05/10/2002WO2002037268A2 Dialogue flow interpreter development tool
05/10/2002WO2002017035A3 Method and system for establishing connections between terminals connected to network environments having different ip-addressing schemes
05/10/2002WO2002013502A3 Telecommunications terminal and method for sending a configurable message
05/10/2002WO2002008854A3 Method and apparatus for providing context sensitive advertisements to mobile users
05/10/2002WO2001073673A3 Universal digital mobile device
05/10/2002WO2001059987A3 Method and apparatus for diverting a packet-switched session utilizing an intelligent proxy agent
05/10/2002WO2001045368A3 Aggregates in a presence management system
05/10/2002WO2001045326A3 Method and device for controlling a telecommunication conference
05/10/2002WO2001043409A3 Interference cancellation equipment
05/10/2002WO2001043401A9 System for storing and supplying wireless contacts information
05/10/2002WO2001039476A9 Method and apparatus for internet tv
05/10/2002WO2001037585A3 Method and apparatus for interfacing telephone apparatus to a digital, analog or hybrid telephone switching system
05/10/2002WO2000057618A3 Evaluation system to check the call detail records of a digital switch
05/10/2002CA2427621A1 Secure method for communicating and providing services on digital networks and implementing architecture
05/09/2002US20020056123 Sharing a streaming video
05/09/2002US20020056000 Personal interaction interface for communication-center customers
05/09/2002US20020055975 Method and apparatus for intelligent routing of instant messaging presence protocol (IMPP) events among a group of customer service representatives
05/09/2002US20020055974 Content provider entity for communication session
05/09/2002US20020055967 System for reporting client status information to communications-center agents
05/09/2002US20020055879 Application service provider (ASP) architecture for property management and call accounting
05/09/2002US20020055873 Internet-audiotext electronic advertising system with respondent mailboxes
05/09/2002US20020055853 Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface
05/09/2002US20020055352 Mobile communication system with answering service function, network system thereof, and radio communication terminals
05/09/2002US20020055351 Technique for providing personalized information and communications services
05/09/2002US20020055350 Apparatus and method of toggling between text messages and voice messages with a wireless communication device
05/09/2002US20020055333 Low level mobility management procedures
05/09/2002US20020054674 Methods and systems for providing triggerless intelligent network (in) screening services based on call setup messages
05/09/2002US20020054671 Method of establishing a communications call
05/09/2002US20020054670 Emergency call load management for call centers
05/09/2002US20020054669 Telemanagement system with single point of entry
05/09/2002US20020054668 On-hold messaging system and method
05/09/2002US20020054593 Access network system
05/09/2002US20020054579 Integrated communication center functionality for WAP devices
05/09/2002US20020054571 Method for reducing the number of vocoders in a wireless network
05/09/2002US20020054365 Server device and communication method
05/08/2002EP1204291A1 Radio communication system and communication terminal apparatus used therein
05/08/2002EP1204288A1 Telephone system
05/08/2002EP1204265A2 Method and Apparatus for Defining Agent Log-off Reasons in an Automatic Contact Distribution System
05/08/2002EP1204264A1 Telephone speech control system, intermediate processing device, and exchange
05/08/2002EP1204263A1 Method and system for directing telephone calls
05/08/2002EP1204241A1 Package control device and method
05/08/2002EP1203505A1 Method for monitoring the position of a mobile communication terminal in location-dependent telecommunication services and active voice link
05/08/2002EP1203503A1 Method for handling a call
05/08/2002EP1203497A1 Method for updating subscriber-related data in a telecommunication network.
05/08/2002EP1203491A1 Systems and methods for multimedia messaging in a cable or satellite subscriber system
05/08/2002EP1203485A2 Server for controlling telecommunication and/or computer equipment using short messages of stationary or mobile telephones
05/08/2002EP1203484A1 Adsl loop qualification systems and methods
05/08/2002EP1203483A1 Method and device for increasing the fail safety of information desks connected to exchanges
05/08/2002EP1203480A1 Service parameter interworking method