| Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881) |
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| 04/01/2004 | US20040062381 Best practices learning for agents in a communication system |
| 04/01/2004 | US20040062380 Contact center management |
| 04/01/2004 | US20040062379 System and method for telemarketing through a hypertext network |
| 04/01/2004 | US20040062376 Method and system for preventing call forward looping |
| 04/01/2004 | US20040062374 Method and apparatus for communicating information about a called party to a calling party |
| 04/01/2004 | US20040062373 Technique for invoking information assistance and services during a call |
| 04/01/2004 | US20040062372 Automated electronic telecommunications order translation and processing |
| 04/01/2004 | US20040062367 System and method for managing voicemails using metadata |
| 04/01/2004 | US20040062366 Controlling customized announcements to subscribers and responses thereto in a telecommunication system |
| 04/01/2004 | US20040062365 Voice messaging system for converting oral messages into text messages |
| 04/01/2004 | US20040062364 Method selecting actions or phases for an agent by analyzing conversation content and emotional inflection |
| 04/01/2004 | US20040062363 Third party coaching for agents in a communication system |
| 04/01/2004 | US20040062361 Single ended line probing in DSL system |
| 04/01/2004 | US20040062360 Speed binning by neural network |
| 04/01/2004 | US20040062264 Communication management system with line status notification for key switch emulation |
| 04/01/2004 | US20040062250 Managing bandwidth on demand for internet protocol messaging with capability for transforming telephony calls from one media type to another media type |
| 04/01/2004 | US20040062235 Phone directory in a voice over IP telephone system |
| 04/01/2004 | US20040062232 Automated attendant multimedia session |
| 04/01/2004 | US20040062231 Method and system for determining network capacity to implement voice over IP communications |
| 04/01/2004 | US20040062204 Communication system endpoint device with integrated call synthesis capability |
| 04/01/2004 | US20040061772 Method, apparatus and program for text image processing |
| 04/01/2004 | DE10243973A1 Telephone queuing system for setting up interactive queuing in the telephone equipment of a big concern/call center reached by callers via their telephone receivers links callers to a database |
| 04/01/2004 | DE10243113A1 Elektrische Baugruppe und deren Verwendung Electrical assembly and their use |
| 04/01/2004 | DE10241852A1 Service call handling method for telecommunications network using interface unit directing service calls to service switching point |
| 04/01/2004 | DE10160077B4 Mobiles Datenübertragungssystem A mobile telecommunication system |
| 04/01/2004 | CA2499127A1 A videophone sign language interpretation assistance device and a sign language interpretation system |
| 04/01/2004 | CA2499097A1 Sign language interpretation system and sign language interpretation method |
| 04/01/2004 | CA2498595A1 A method for providing telecommunications services, related system and information technology product |
| 04/01/2004 | CA2469097A1 Device for controlling an xdsl communication line |
| 03/31/2004 | EP1404099A1 Internet telephone apparatus and internet telephone system |
| 03/31/2004 | EP1404097A1 System and method of setting up a telephone conference |
| 03/31/2004 | EP1404096A1 Method and communication device for collecting information from call centers distributed in several exchanges of a telecommunication network |
| 03/31/2004 | EP1404095A1 Call center |
| 03/31/2004 | EP1404094A1 System and method for downloading multimedia content |
| 03/31/2004 | EP1404093A1 Method for accessing a service via a mobile network considering the quality of the data connection |
| 03/31/2004 | EP1404092A1 Method, system and means for sending and receiving messages, in particular multimedia and/or text messages and/or files, over a fixed network |
| 03/31/2004 | EP1404091A2 Method and means for controlling and/or monitoring of a MULAP line |
| 03/31/2004 | EP1404090A1 System, tool and method for network monitoring and corresponding network |
| 03/31/2004 | EP1404089A1 Method for managing a phone book of an end user terminal |
| 03/31/2004 | EP1402734A1 Process for synchronizing the transmission of programs and the incorporation of transmission contents, corresponding devices and products |
| 03/31/2004 | EP1402712A1 A coupling arrangement related to a mobile telecommunications system |
| 03/31/2004 | EP1402520A1 Method for recognition of speech information |
| 03/31/2004 | EP1402496A2 Improved method and system for mapping traffic predictions with respect to telematics and route guidance applications |
| 03/31/2004 | EP1402378A1 Remote services control in an atm/dsl service network |
| 03/31/2004 | EP1099327A4 Method and apparatus for synchronizing information browsing among multiple systems |
| 03/31/2004 | CN1486576A Wireless communication system for location based schedule management and method therefor |
| 03/31/2004 | CN1486118A Method for user terminal communication through Package Domain of Public Land Mobile Telecommunication Network |
| 03/31/2004 | CN1486110A Apparatus and method for carrying out data control operation via short message |
| 03/31/2004 | CN1486109A Method for mobile phone short message filtering |
| 03/31/2004 | CN1486108A Method for sending instantaneous mobile short message by mobile phone |
| 03/31/2004 | CN1486099A Electronic mail retrieving and informing system for mobile telephone |
| 03/31/2004 | CN1486076A Method for dynamic control of voice bandwidth |
| 03/31/2004 | CN1486074A Method and system for intelligent telephone control suitable for mobile business |
| 03/31/2004 | CN1486069A Method for implementing simultaneous multichannel playing in session |
| 03/31/2004 | CN1486068A Multi-gateway communication system and switching control method thereof |
| 03/31/2004 | CN1486067A Method for implementing Don??t Disturb Service based on VOIP gateway |
| 03/31/2004 | CN1486066A Method for implementing Call Tasfer On Busy Service based on VOIP gateway |
| 03/31/2004 | CN1486065A Method for implementing Alarm-call Service based on VOIP gateway |
| 03/31/2004 | CN1486064A Processing method for supplementary service of switch |
| 03/31/2004 | CN1486063A Method for protecting the content of mobile phone short message |
| 03/31/2004 | CN1486062A Method for implementing short message session |
| 03/31/2004 | CN1486061A DTMF signal debugging and testing instrument |
| 03/31/2004 | CN1486049A Method for implementing call pickup service based on VOIP gateway |
| 03/31/2004 | CN1486048A Method for implementing warm line service based on VOIP gateway |
| 03/31/2004 | CN1486015A Method for telephone exchange cutover without number change |
| 03/31/2004 | CN1486007A Short message sending system for intelligent network user and method for authenticating and charging of the short message |
| 03/31/2004 | CN1485748A Method for hot backup employing double machine and terminal device access system thereof |
| 03/31/2004 | CN1144475C Program renewing device and method |
| 03/31/2004 | CN1144424C Apparatus and method for coupling analog subscriber lines in a home network |
| 03/30/2004 | US6715103 Automatic fault diagnostic network system and automatic fault diagnostic method for networks |
| 03/30/2004 | US6714916 Crossing paths notification service |
| 03/30/2004 | US6714785 Handoff device and method for mobile communication system |
| 03/30/2004 | US6714781 Method for enabling receipt of a packet-switched page by a mobile station |
| 03/30/2004 | US6714778 Context sensitive web services |
| 03/30/2004 | US6714762 Radio communication system, radio communication method, and recording medium for storing a program for selection of a repeater in radio communication system |
| 03/30/2004 | US6714644 Ringing scheduling for FXS ports on platforms with limited power supply |
| 03/30/2004 | US6714643 System and method for implementing wait time estimation in automatic call distribution queues |
| 03/30/2004 | US6714642 System and methods for call decisioning in a virtual call center integrating telephony with computers |
| 03/30/2004 | US6714641 Web based personal directory |
| 03/30/2004 | US6714640 Communication system, exchange and extension call processing method |
| 03/30/2004 | US6714639 System and method for providing calling name services with local number portability |
| 03/30/2004 | US6714637 Customer programmable caller ID alerting indicator |
| 03/30/2004 | US6714636 Apparatus, method and system for subscriber control of timed and regional membership in multiple member termination groups for multiple leg telecommunication sessions |
| 03/30/2004 | US6714635 Method for reservation-less instant group conferencing |
| 03/30/2004 | US6714634 Method and apparatus for selecting disabling music on hold in a telecommunication system |
| 03/30/2004 | US6714632 Enhanced communication platform and related communication method using the platform |
| 03/30/2004 | US6714631 Method and system for an automated departure strategy |
| 03/30/2004 | US6714630 System and method for screening calls |
| 03/30/2004 | US6714552 Communications network |
| 03/30/2004 | US6714536 Method and apparatus for cosocket telephony |
| 03/30/2004 | US6714528 Device and method for diversity combining signals on common channel in CDMA communication system |
| 03/30/2004 | US6714520 System, apparatus method for multi-carrier transmission |
| 03/30/2004 | US6714519 Communications availability |
| 03/30/2004 | CA2442179A1 Technique for imvoking information assistance and services during a call |
| 03/30/2004 | CA2339369C Power control device and method for a mobile communication system |
| 03/26/2004 | CA2442896A1 Process for accessing a service via a mobile telephone network taking into account data link quality |
| 03/26/2004 | CA2442893A1 Multimedia content download system and associated process |
| 03/25/2004 | WO2004025942A1 Information communication system, information communication device, information communication method, and computer program |
| 03/25/2004 | WO2004025941A2 Conference call management with speaker designation_____ |
| 03/25/2004 | WO2004025940A1 Interactive digital television messaging system |