Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
10/2005
10/26/2005CN1689300A System and method for triggering a provisioning event
10/26/2005CN1689285A Redundancy in voice and data communications systems
10/26/2005CN1689275A Card type network interface, network conference terminal device and network conference system
10/26/2005CN1688154A Dynamic information interactive system and method based on personalized ring back tone service
10/26/2005CN1688153A Apparatus and method for providing friend arrival notifying service to user
10/26/2005CN1688152A Colour image calling method in speak calling link
10/26/2005CN1688151A Apparatus and method for realizing main calling set ring back tone based on personalized ring back tone
10/26/2005CN1225142C Cellular telephone
10/26/2005CN1225133C Method of opening control point business capacity of intelligent network service to the third party
10/26/2005CN1225105C Call processing method adapted for application server
10/25/2005US6959389 Secure entry of a user-identifier in a publicly positioned device
10/25/2005US6959260 System and method for device co-location discrimination
10/25/2005US6959207 Mobile emotional notification application
10/25/2005US6959204 Telephone equipment
10/25/2005US6959196 Method and system for reporting outside temperature
10/25/2005US6959185 Routing
10/25/2005US6959184 Method for determining the security status of transmissions in a telecommunications network
10/25/2005US6959081 Expert hold queue management
10/25/2005US6959080 Method selecting actions or phases for an agent by analyzing conversation content and emotional inflection
10/25/2005US6959079 Telephone call monitoring system
10/25/2005US6959078 Apparatus and method for monitoring and adapting to environmental factors within a contact center
10/25/2005US6959077 System and method for re-routing incoming calls
10/25/2005US6959076 Methods and systems for providing triggerless intelligent network (IN) screening services based on call setup messages
10/25/2005US6959075 Replay of conference audio
10/25/2005US6959074 Apparatus and method for transmission and receipt of conference call roster information via the internet
10/25/2005US6959073 Voice over IP method for developing interactive voice response system
10/25/2005US6959072 Apparatus and method for recording/reproducing voice message in exchange system having internet gateway
10/25/2005US6959069 Method for testing subscriber line of private automatic branch exchange using dual-tone multi-frequency signal
10/25/2005US6958994 Call transfer using session initiation protocol (SIP)
10/25/2005CA2412725C Methods for performing intelligent network services with an isdn network terminator located at a subscriber's premise
10/25/2005CA2412238C Automatic location-aware feature selection
10/25/2005CA2397709C Method and apparatus for limiting call origination accompanied by executing application
10/25/2005CA2383665C Multi-tasking, web-based call center
10/25/2005CA2253550C Method and apparatus for facilitating law enforcement agency monitoring of cellular telephone calls
10/22/2005CA2464815A1 Caller id callback system
10/20/2005WO2005099242A1 Phone call forwarding over pc system
10/20/2005WO2005099241A1 Path replacement method for voip system
10/20/2005WO2005099240A1 Information exchange support device, information exchange support method, and information exchange support program
10/20/2005WO2005099239A1 Event processing system
10/20/2005WO2005098722A2 Methods and apparatus for use in computer-to-human escalation
10/20/2005WO2005074240A3 Voice interface board for providing operator services
10/20/2005WO2005053330B1 Telecommunications services apparatus and methods
10/20/2005WO2005048019A3 Data message mirroring and redirection
10/20/2005US20050235158 Enhanced extension mobility
10/20/2005US20050234993 Method and apparatus for subscribing to dynamic attributes
10/20/2005US20050234854 Method and system for realizing a network-based growth of an agent for mobile communication apparatus
10/20/2005US20050234779 System for dynamic AD selection and placement within a voice application accessed through an electronic information pace
10/20/2005US20050234727 Method and apparatus for adapting a voice extensible markup language-enabled voice system for natural speech recognition and system response
10/20/2005US20050234725 Method and system for flexible usage of a graphical call flow builder
10/20/2005US20050233766 Portable terminal, response message transmitting method and server
10/20/2005US20050233756 Method for processing address of short message service center in imt-2000 asynchronous network
10/20/2005US20050233753 Radio channel control method in a cellular system
10/20/2005US20050233751 Method for predicting design requirements for wireless networks
10/20/2005US20050233749 Method and system for extended network access notification via a broadband access gateway
10/20/2005US20050233738 Apparatus and software program for controlling terminal
10/20/2005US20050233737 Mobile instant messaging conferencing method and system
10/20/2005US20050233736 Conference call reconnect system
10/20/2005US20050233735 Enhanced caller ID information based on access device information via a broadband access gateway
10/20/2005US20050233733 Call intercept methods, such as for customer self-support on a mobile device
10/20/2005US20050233730 Information service phonebook update
10/20/2005US20050233727 System and method for handling sessions of specific type in communication networks
10/20/2005US20050232410 Routing an outbound telephone call
10/20/2005US20050232409 System and method for providing a call back option for callers to a call center
10/20/2005US20050232408 System for contact system entities beyond end-points to track state availability and capabilites by implementing SIP presence technologies
10/20/2005US20050232406 Group information management
10/20/2005US20050232405 Method and apparatus for determining a user presence state
10/20/2005US20050232404 Method of determining a user presence state
10/20/2005US20050232402 Voice messaging system with e-mail reply
10/20/2005US20050232401 Method and apparatus for dynamically adjusting membership of a communication flow expression
10/20/2005US20050232400 Apparatus and method for personalized call acknowledgement
10/20/2005US20050232399 Method and apparatus for managing customer data
10/20/2005US20050232250 Scalable voice over IP system providing independent call bridging for outbound calls initiated by user interface applications
10/20/2005US20050232249 Web-enabled call management method and apparatus
10/20/2005US20050232248 Call waiting feature for a telephone line connected to the internet
10/20/2005US20050232247 Collection of enhanced caller ID information
10/20/2005US20050232246 Method and apparatus for co-socket telephony
10/20/2005US20050232245 Method and apparatus for co-socket telephony
10/20/2005US20050232244 Method and apparatus for co-socket telephony
10/20/2005US20050232225 System and method for routing calls in a wireless network using a single point of contact
10/20/2005US20050232173 System and method for servicing calls originating via the Internet
10/20/2005US20050232169 System and method for providing telecommunication relay services
10/20/2005US20050232164 Method for recognizing location move of VoIP phones
10/20/2005US20050232160 Apparatus and method for network-initiated real-time multi-party communications
10/20/2005US20050231882 Device for controlling an xdsl communication line
10/19/2005EP1587332A1 Method and Apparatus for Dynamic Group Address Creation
10/19/2005EP1587292A2 Remote configuration and control of local devices via a broadband access gateway
10/19/2005EP1587291A2 Enhanced caller ID information based on access device information via a broadband access gateway
10/19/2005EP1587290A2 Providing automatic format conversion via an access gateway in a home
10/19/2005EP1587289A1 Method and system for realizing a network-based growth of an agent for mobile communication apparatus
10/19/2005EP1587286A2 Portable terminal, response message transmitting method and server
10/19/2005EP1587005A2 Mobile communication device support system and method for coping with multi-language management
10/19/2005EP1586974A2 Apparatus and software program for controlling a terminal
10/19/2005EP1586214A2 System and method of exchanging identification information for mobile stations
10/19/2005EP1586210A1 Method for releasing features in a telecommunications terminal using service messages
10/19/2005EP1540900A4 Method and apparatus for planning resources base on events in a master queue
10/19/2005EP1535173A4 Instant message presence protocol for facilitating communication center activity
10/19/2005EP1449351A4 Method and apparatus for a mixed-media messaging delivery system
10/19/2005EP1410381A4 Dynamic generation of voice application information from a web server
10/19/2005EP1374542B1 Communications module for controlling the operation of a private branch exchange
10/19/2005EP1310112A4 A location-based service protocol