Patents
Patents for H04M 3 - Automatic or semi-automatic exchanges (99,881)
06/2006
06/01/2006US20060115073 Contact center system independent of line key status or current agent activity/state
06/01/2006US20060115072 Methods and systems for management of data for multiple call centers
06/01/2006US20060115071 Method for detecting availability of non-traditional agent
06/01/2006US20060115070 System and method for utilizing confidence levels in automated call routing
06/01/2006US20060115067 Transfer then sleep
06/01/2006US20060115066 Transfer back
06/01/2006US20060115065 Control method of communication terminal the communication terminal and control program of the communication terminal
06/01/2006US20060115064 Method and apparatus for handling an incoming call
06/01/2006US20060115062 System and method for providing caller ID service in a multi-region cable network
06/01/2006US20060115056 Method for the detection of impedances and for the qualification of the telephone lines
06/01/2006US20060114890 Method and apparatus for practicing IP telephony from an internet-capable radio
06/01/2006US20060114845 Method and apparatus for exchange of information in a communication system
06/01/2006US20060114315 Mixed media telecommunication call manager
06/01/2006US20060113843 Method and apparatus for delivering secured telephony service in a hybrid coaxial cable network
06/01/2006DE4212102B4 Computergestütztes Fernsprechanwendungssystem Computer-assisted telephone application system
06/01/2006DE10238152B4 Verfahren zur Behandlung von über ein Kommunikationsnetz in einer Kontaktinstanz eingehenden Kontakten A method for the treatment of a communication network in a contact instance incoming contacts
06/01/2006DE10065744B4 Verfahren zum Betrieb eines Systems für die Ermittlung von Planungsdaten für die Personal- und/oder Resourcenplanung eines Call Centers Method for operating a system for the identification of planning data for the personnel and / or Resource Planning a call center
06/01/2006DE10060972B4 Verfahren und Vorrichtung für Mixed-Media-Verbindungsmeldeservice Method and apparatus for mixed-media connection Meldeservice
06/01/2006CA2589317A1 Electronic system for provision of banking services
06/01/2006CA2589088A1 Method and apparatus for handling an incoming call
06/01/2006CA2588603A1 Data processing
05/2006
05/31/2006EP1662814A1 Information providing method and information providing program
05/31/2006EP1662766A1 Easy volume adjustment for communication terminal in multipoint conference
05/31/2006EP1662765A1 Method and system for transmission of user data to a data service terminal integrated in a telecommunication network
05/31/2006EP1662764A1 Unified call log
05/31/2006EP1662749A2 Managing communications between a client and a server in a network with delivery of electronic messages
05/31/2006EP1662748A2 Managing communications between a client and a server in a network with caller identity information
05/31/2006EP1662747A2 Managing communications between a client and a server in a network with selection among links having different transer rate
05/31/2006EP1661381A1 SERVER-LESS VoIP (VOICE OVER INTERNET PROTOCOL) PHONE SYSTEM
05/31/2006EP1661380A2 Data message mirroring and redirection
05/31/2006EP1661379A2 Method and apparatus for initiating a call from a communication device
05/31/2006EP1661378A1 Call management system
05/31/2006EP1661377A1 Measuring a talking quality of a communication link in a network
05/31/2006EP1661372A2 Method and system for availing participants in a special number call event and others of information contained in a plurality of data stores
05/31/2006EP1661371A2 Three-way call detection using steganography
05/31/2006EP1661370A2 Dial-out voice notification system
05/31/2006EP1661303A2 System and method for transmitting caller information from a source to a destination
05/31/2006EP1661300A1 Method of proving service for telephone call recording and system thereof
05/31/2006EP1661282A2 Method and system for collecting synchronizing and reporting telecommunication call events and work flow related information
05/31/2006EP1661024A2 Method and system for providing conferencing services
05/31/2006EP1660971A2 A system and method for enabling automated dialogs
05/31/2006EP1599948B1 Propagation-time-dependent switch off of the echo compensation in a packet network
05/31/2006EP1508248A4 Methods and systems for providing mobile subscriber surveillance
05/31/2006EP1145153A4 Method and apparatus for creating specialized multimedia threads in a multimedia communication center
05/31/2006EP1104629B1 Power control device and method for a mobile communication system
05/31/2006CN2785281Y Equipment for communication between school and student's parents
05/31/2006CN2785280Y Telephone virtual network integrated service platform
05/31/2006CN1781325A Methods and systems for instant voice messaging and instant voice message retrieval
05/31/2006CN1781302A A method and apparatus for connecting packet telephony calls between secure and non-secure networks
05/31/2006CN1781086A System, method, and program for content creation, readable medium for recording the program, and graphical user interface system and display control method
05/31/2006CN1780410A Field service dispatch system and usage
05/31/2006CN1780341A Automatic position searching and communication connecting method of mobile communication terminals
05/31/2006CN1780340A Automatic redialing method of mobile communication system
05/31/2006CN1780339A Order listing service system and method for mobile communication terminals
05/31/2006CN1780338A Service realization for increasing multiple mobile virtual special network group by user
05/31/2006CN1780337A Free disturbance service realization in telecommunication network
05/31/2006CN1780336A Method and system for providing synthetical return ring with user speech and background music
05/31/2006CN1780335A Method for realizing hotel business via fixed telephone line-based mobile telephone
05/31/2006CN1780334A Remote testing device and method for telephone connection service of mobile communication terminals
05/31/2006CN1780333A Audio fault positioning method for telecommunication system
05/31/2006CN1780332A Method and device for testing speech quality
05/31/2006CN1780322A Method for backing up telephone directory of mobile communication terminals
05/31/2006CN1780315A Calling connection system and method for group communication of mobile communication terminals
05/31/2006CN1780304A Ringtone service server, mobile communication terminal, and method for setting incoming call notification in a mobile communication
05/31/2006CN1258295C Interactive operational system between MMS message and SMS/EMS message, and concerned exchange method thereof
05/31/2006CN1258294C Service control device, transmitting source exchange board, Service control system and service control method
05/31/2006CN1258266C A controller for providing efficient dormant mode for group communication network
05/31/2006CN1258156C Telephone number searching method for mobile communication terminal
05/30/2006US7055066 Loading error restoring apparatus and method of exchange
05/30/2006US7054939 Simultaneous visual and telephonic access to interactive information delivery
05/30/2006US7054933 Self-tuning statistical resource allocation for multipoint network events
05/30/2006US7054918 Method and system for integration of voice mail and call processing systems with computer-based electronic calendar applications
05/30/2006US7054915 Remote services control in an ATM/DSL service network
05/30/2006US7054873 Telecommunications network resource handling arrangement and method
05/30/2006US7054866 Systems and methods for communicating from an integration platform to a provisioning server
05/30/2006US7054820 Control unit for multipoint multimedia/audio conference
05/30/2006US7054818 Multi-modal information retrieval system
05/30/2006US7054811 Method and system for verifying and enabling user access based on voice parameters
05/30/2006US7054667 Transmitting information based on location data onto display of mobile station
05/30/2006US7054647 Position information system and dispatch supporting system
05/30/2006US7054637 Dynamically distributed, portal-based application services network topology for cellular systems
05/30/2006US7054628 Apparatus and method of using a ciphering key in a hybrid communications network
05/30/2006US7054626 Method and architecture for an interactive two-way data communication network
05/30/2006US7054625 Wireless communication system, wireless microphone, and wireless microphone control method
05/30/2006US7054624 Safeguarding user data stored in mobile communications devices
05/30/2006US7054623 Grapevine driven updating technique
05/30/2006US7054622 Method for refreshing flash memory of a cellular phone
05/30/2006US7054621 Method, device and system for establishing communications with multiple communication devices
05/30/2006US7054620 Method for deferred location reporting in a radio cellular network
05/30/2006US7054619 Method of determining the validity of service announcements
05/30/2006US7054435 Apparatus and method for determining a minimal time bound for performing tone detection
05/30/2006US7054434 System and method for common account based routing of contact records
05/30/2006US7054432 Geographical call routing for a non-emergency calling service
05/30/2006US7054431 Method and system for generating call data reports
05/30/2006US7054430 Method and apparatus to validate a subscriber line
05/30/2006US7054429 Method and system for call notification
05/30/2006US7054428 Telephone call interuption request via internet
05/30/2006US7054427 System and method for enhanced internet service connections
05/30/2006US7054426 Method for implementing requirements of telecommunications subscribers
05/30/2006US7054425 Modular system for managing service calls, in particular telecommunication service calls