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10 strategies for crafting winning prompts with ChatGPT.pdf
- 1. 10 STRATEGIES FOR CRAFTING WINNING PROMPTS WITH CHATGPT Applying the following best practices will contribute to more effective and tailored responses from ChatGPT across a range of scenarios and tasks.
- 2. 10 Best practices Define the objective Provide context Specify tone and style Break down instructions Include Key Information Allow for creativity Handle ambiguities Iterate and refine Test across scenarios Encourage conciseness 10 1 2 3 4 5 6 7 8 9
- 3. 1.Clearly define the objective EXAMPLES Clearly outline the purpose or objective of the script. Define the scenario, the desired outcome, and any specific information you want the response to include. Generate an engaging introduction for a blog post discussing the impact of recent industry trends on small businesses. Generate a response to a customer inquiring about the features and pricing of our premium subscription plan.
- 4. 2.Provide context and background EXAMPLES Include relevant context or background information to help ChatGPT understand the specific situation or query it's addressing. This ensures contextually accurate responses. A customer is inquiring about the shipping status of their order. Begin the response by acknowledging their order details and providing a brief overview of our shipping process. A user is asking about our new product release. Begin the response by mentioning that we recently launched a cutting-edge product in response to customer demands.
- 5. 3.Specify the tone and style EXAMPLES Clearly indicate the desired tone and style for the response. Whether it's formal, casual, informative, or persuasive, guiding ChatGPT on the intended tone enhances the coherence of the generated content. Craft a casual and friendly response to a customer expressing excitement about an upcoming product launch, providing additional details and a sense of anticipation. Craft a formal response acknowledging a customer complaint about a defective product, ensuring empathy and a commitment to resolving the issue.
- 6. 4.Break down complex instructions EXAMPLES If the script involves multiple steps or components, break down the instructions into clear and concise segments. This helps ChatGPT process and generate more accurate responses. In a 3-step response, first acknowledge a customer's complaint about a late delivery. Then, guide them through our resolution process, and finally, offer a discount on their next purchase. In a 2-step response, first acknowledge the customer's concern about a billing error. Then, guide them on the steps to initiate a refund request through our online platform.
- 7. 5.Encourage conciseness EXAMPLES Encourage ChatGPT to provide concise responses. Specify if there's a preference for simplicity and directness, and guide the model to avoid unnecessary elaboration. Generate a concise social media caption for an image showcasing our latest product. Emphasize key features and include a call-to-action for engagement. Generate a brief response confirming a meeting appointment and providing the necessary details, avoiding unnecessary details.
- 8. 6.Include Key Information EXAMPLES Identify and include the key pieces of information that should be present in the response. This ensures that the generated content aligns with the specific details you want to convey. Ensure the response includes information about our company's return policy, the return process steps, and an assurance of prompt processing. Ensure the response to a customer complaint about a defective product includes information on our warranty policy, the process for initiating a product return, and details about our customer support contact.
- 9. 7.Allow for creativity and variation EXAMPLES While providing specific instructions, allow room for creativity and variation. This can result in more natural and diverse responses, preventing the output from sounding too robotic. While brainstorming blog post ideas on productivity tips, encourage the use of innovative expressions to make the suggestions engaging and actionable. While suggesting content ideas for an upcoming social media campaign, encourage original wording and varied approaches to ensure our posts stand out and engage our audience uniquely.
- 10. 8.Handle ambiguities EXAMPLES Anticipate potential ambiguities or uncertainties in the input and provide guidance on how ChatGPT should handle such situations. Clear instructions help in refining the response. If a user's inquiry about a specific feature is unclear, request clarification before providing detailed information to ensure accuracy in the response. If a customer's inquiry about a technical issue is unclear, request more details, such as the specific error message or the device the customer is using, to provide a more accurate and helpful response.
- 11. 9.Iterate and refine EXAMPLES After generating responses, review and iterate based on the output. Refine the script as needed to improve clarity, accuracy, and alignment with your communication goals. After generating responses to customer inquiries about our loyalty program, review the outputs, refine any language inconsistencies, and ensure clarity. After generating responses to employee queries about our company policies, review the outputs, refine any language inconsistencies, and ensure clarity to create a comprehensive and easily understandable document.
- 12. 10.Test across scenarios EXAMPLES Test scripts across various scenarios to assess the versatility of the responses. This helps in identifying any limitations or areas for improvement in the generated content. Test the script across scenarios such as customer inquiries, product feedback, and general information requests to ensure adaptability in generated responses. Assess the script for generating email responses across various situations, including order inquiries, feedback, and subscription cancellations, to ensure that you produce adaptable and contextually appropriate responses in different contexts.