We gladly accept individual or personalized orders for the production of goods just for you.

We draw your attention to the fact that when we make an individual order and individually, we listen to your idea, your wishes and offer possible options. If you are satisfied with everything, we stipulate the price of the goods.

We try to specify all parameters in the product description. If you do not see the information you are interested in, you should write to us.

Most products contain small parts and removable items. Therefore, we warn you about this, so that you could provide everything when selecting and using your kids and people with special needs.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs

After we ship your order to the Post Service Unit you will be provided with unique "tracking number". That way you will see the exact location of your package anytime.
Please, take in consideration, that after shipment - we are no longer able to control the process & we can't do anything to speed up the shipping.
As a seller, we don't have any other sources or links to track the packages, we only have access to the same track-link as you.
What can also happen - is that Post Service workers often forget to update this tracking info, but there is no problem, your order is on its way to you, 100% guarantee.

It's possible to cancel the order, if it has not yet been sent, but keep in mind that there is non-refundable 9% fee (I have to work through an intermediary), 1.9% + $0.3 for US or 2.9% + $0.3 PAyPal commission for other countries.

You should inform me about your intention to return the position within 5 days starting from parcel arrival date and send it back by air mail within 2 weeks for your own cost. Once I get the parcel back I'll give you the costs except for the 9% fee (I have to work through an intermediary), 1.9% + $ 0.3 to US or 2.9% + $ 0.3 PAyPal commission other countries. The delivery cost is also non-refundable.