How to check if the software is genuine

Paolo Marro 6 Reputation points
2022-08-02T05:43:37.323+00:00

The purchasing manager of the company I work for bought a laptop preloaded with microsoft office professional plus 2021 . I suspect it is a pirate copy. How do I verify / check that please?

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emily Hua-MSFT 27,526 Reputation points
    2022-08-02T09:46:21.64+00:00

    Hi @Paolo Marro

    Welcome to Q&A forum ~

    > I suspect it is a pirate copy. How do I verify / check that please?

    We need to check whether there is license to use Office.

    Is Office activated now?

    1 Office is not activated at current time.

    Some computers do with factory pre-installed Office that it can be used for a period or used permanently. (There may have Office label stickers on the computer to illustrate this.）
    Under this case, you can try to active Office via signing in a Microsoft Account to bind the Office license key to this account. For more information, please refer to "My new Windows PC came with Office but I can't find a product key".
    (Please note, once an Office license is bound with a Microsoft account, the account cannot be replaced. For company computer, it is recommended to use a non-private Microsoft account activate Office.)

    If the Office can not be activated via steps above, then I suggest you use your company's licensed Office.

    2 If Office is activated at current time, please try following steps to check the activation information.

    • Search CMD, right-click the Command Prompt and run as administrator.
    • Then copy and paste the command below in it, click Enter at last:
      cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /dstatus

    (If you are running 32-bit Office on a 64-bit operating system)
    cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus

    • Please take a screenshot like following image and share with us. I will check the information, later, you can check whether your company has such Office license.
      227156-capture13.png

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  2. Paolo Marro 6 Reputation points
    2022-08-02T11:09:42.56+00:00

    pls see the requested info:

    Microsoft Windows [Version 10.0.19044.1826]
    (c) Microsoft Corporation. All rights reserved.

    C:\Users\USER>cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /dstatus
    Microsoft (R) Windows Script Host Version 5.812
    Copyright (C) Microsoft Corporation. All rights reserved.

    ---Processing--------------------------

    ---------------------------------------

    PRODUCT ID: 00469-55009-10933-AA165
    SKU ID: 8d77de46-78fb-428d-b8c4-c4a078e8912d
    LICENSE NAME: Office 21, Office21ProPlus2021MSDNR_Retail edition
    LICENSE DESCRIPTION: Office 21, RETAIL channel
    LICENSE STATUS: ---LICENSED---
    Last 5 characters of installed product key: G3D4X

    ---------------------------------------

    PRODUCT ID: 00469-80000-00000-AA161
    SKU ID: cd18ecc0-466a-45d4-8d2e-8c4fa48ae591
    LICENSE NAME: Office 21, Office21ProPlus2021R_Grace edition
    LICENSE DESCRIPTION: Office 21, RETAIL(Grace) channel
    LICENSE STATUS: ---OOB_GRACE---
    ERROR CODE: 0x4004F00C
    ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the valid grace period.
    REMAINING GRACE: 0 days (1378 minute(s) before expiring)
    Last 5 characters of installed product key: PG343

    ---------------------------------------

    ---------------------------------------

    ---Exiting-----------------------------

    C:\Users\USER>

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